Customers at Stuttle House, Tower Hamlets

We apologise for the issues you’re experiencing with your water supply. Unfortunately, we can’t carry out the repairs until Tuesday 7 April. This means homes won’t have water over the weekend. We currently have teams onsite providing support, and we’ll be delivering bottles of water to homes every day over the weekend. If you need further assistance, please call us on 0800 3 282 282.

 

Upcoming Customer Involvement events

October 2025

  • Special edition of ‘Involving You’ bulletin being sent to Tower Hamlets residents
  • Interviews for new Group Board and Group Housing Services Committee (may also run into November)
  • 22 October – Customer Voice meeting
  • 29 October – Tarling Community Centre (Tower Hamlets) reopening
  • Four Million Homes training - please note these sessions are not being run by Hyde.
    - 14 October: Session 5: Your landlord and your money.
    - 21 October: Session 6: Awaab’s Law – making your home safer, faster
    - 28 October: Session 7: Handling your complaints
    - Sign up on the Four Million Homes website
  • 15 October – Drop-in session for invited Greenwich residents at Broadwater Community Hub.

November 2025

  • 4 November – door knocking satisfaction collection in Southwark and Bromley (exact locations tbc)
  • 12 November – Drop-in for Stockwell residents at The Old Laundry
  • 12 November – Customer involvement information session - online
  • Four Million Homes training - please note these sessions are not being run by Hyde
    - 4 November: Session 8: Working with your landlord – resident panels
    - 11 November: Session 9: Running your residents’ association
    - Sign up on the Four Million Homes website.

December 2025

  • Winter ‘Involving You’ bulletin (email and postal) being sent to all residents
  • 3 December – Customer Voice meeting
  • 10 December – Drop-in for Stockwell residents at The Old Laundry
  • 11 December – Homeowners Group meeting.