Customer Service Centre

Our Customer Service Centre will be closed from 11.30am on Friday 25 September, reopening on Monday 28 September at 8am. The reception at THCH will also be closed on Friday. 

Please use MyAccount to report any non-urgent issues. In an emergency call 0800 3 282 282.

Andy Hulme Headshot 2026 840X600

Andy is Group Chief Executive Officer of the Hyde Group.

He joined Hyde from Lloyds Banking Group in 2021, where he was Global Managing Director of Real Estate and Housing. He was also Lloyds Bank Mortgage Director, Group Head of New Mortgages and Managing Director of the Equity Businesses.

Andy worked with UK Government to bring Help to Buy to market during his time at Lloyds. He was CEO of the Housing Growth Partnership, a private equity investment fund supporting SME housebuilders. Andy held senior roles at Virgin Money, Direct Line, the Royal Bank of Scotland, NatWest and Tesco Bank.