Find your Neighbourhood Officer

A year ago, we introduced our Neighbourhoods and Specialist Housing service – a customer-first approach designed to bring us closer to you and better meet your needs.

We know how important it is for you to stay connected with us when it comes to your home and neighbourhood.

Whether you have a question about your neighbourhood or need support, your Neighbourhood Officer is here to help.

That’s why we’ve made it easier to find out who your Neighbourhood Officer is with our new search tool.

Simply enter your full postcode into the tool and you’ll instantly see who the Neighbourhood Officer responsible for your area is.

This tool is part of our ongoing commitment to being closer to you, making sure you always know who to speak to about your home and neighbourhood.

Our Head of Building Safety and Neighbourhoods, Lesley Smith, said: “Through our Neighbourhoods and Specialist Housing service, we’ve created a more tailored, localised approach to managing our homes and neighbourhoods.

“With this tool, we’re making it easier for you to find out who your Neighbourhood Officer is, how they can support you and how to contact them.”

From strengthened local presence, building stronger relationships in our neighbourhoods to providing safe, well-maintained home, we remain committed to delivering the best possible service.