Customer involvement

This year’s results show satisfaction has increased by every measure among both tenants and shared owners

Get involved with our resident board

We want to provide the best possible service to all our customers

Following feedback through our Customer Involvement team, we’ve reviewed our car parking service

Find out more about our Customer Involvement team – our team that work with you to help us become a better landlord

We’ve set out how we’ll work with customers to create homes and communities we can be proud of

We've published our first set of Tenant Satisfaction Measures (TSMs)

We’d love to hear from you – come and help shape our neighbourhoods

A huge thank you to Jan Durbridge, who has stepped down as our Customer Voice Chair after nine years

Andy is a customer volunteer from Cambridgeshire, who has been helping us with our cleaning and grounds maintenance procurement.