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Homeowners responsibilities

As a homeowner, you are responsible for the general repair and maintenance of everything inside your property. However there are some exceptions, choose the relevant tab below to find out more.

  • If you live in a flat

    Your repair obligations are outlined in the terms of your lease. However, in most circumstances you will be responsible for the following items:

    • The window glazing (but not the frame).
    • The ceilings (but not the joists or beams or concrete floors).
    • All plaster and other surfaces to all floors, walls and ceilings in your property.
    • The entrance door and frame to the property and any other external doors and frames (within the property).
    • All plumbing, electrical services and wiring within and servicing solely your property.
    • All fixtures and fittings in the property (this usually includes window handles and locks).
    • All internal decoration.

    We are usually responsible for repairs outside your property, to the communal areas (if any), and to the structure of the building for example the roof, window frames, and common use service pipes.

  • If you live in a house

    Your repair obligations are outlined in the terms of your lease or freehold transfer. However in most circumstances you will be responsible for the following items:

    • All internal and external repairs.

    Should you need to report a communal, structural or estate repair for which Hyde as landlord are responsible, you should contact us to arrange it. In some cases it may be necessary for us to review the terms of your lease or freehold transfer before the repair is raised, in order to clarify responsibility. Once the repair is completed you will be liable to make a contribution to the costs of the works, in accordance with the terms of your lease.

 Find out how to report a repair, or go to our online report a repair form.

 

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