School uniform vouchers – FAQs

Simply visit the Trutex website and follow these steps:

• shop online as normal
• before you checkout, click on the basket to review your order
• type your voucher code into the 'Add a promotional code' box
• click ‘apply discount’
• at checkout your £50 discount and free packing and postage will be applied to your order

This step-by-step guide will also show you how to use your voucher.

Please note that you can only buy the uniform from the Trutex website.

You’ll receive a separate voucher code for each child. When purchasing your items, you’ll need to complete a separate purchase for each voucher code, as you can only use one voucher code at a time.

Trutex is one of the UK’s oldest and best loved school uniform brands, having supplied quality uniform for over 150 years. It supplies uniform and sportswear to thousands of schools throughout the UK and across the world – producing not only high quality school wear but also the best value schoolwear.

Yes - you can only use the voucher on the Trutex website. But on the website, you can buy lots of unbranded uniform. They have a range of items to suit different budgets – everything from polo shirts to tights and from multi packs to sports kit. It’s totally up to you.

The voucher will be valid until 31 July 2026. But, you can only use your voucher code for one transaction. So, make sure you spend as close to the £50 voucher amount as you can.

If you receive more than one voucher, please complete a separate transaction for each voucher.

Your voucher also includes free postage and packing. This includes shipping to your home address or ship-to-shop.

All returns to Trutex are free. If you need to return any items, you can follow Trutex’s usual returns process here here.

When your return has been completed, Trutex will refund you with a gift voucher to your email address for the cost of the returned items.

If you spent more than £50, using the voucher and covering the additional cost yourself, Trutex will refund you using a gift voucher up to the value of the £50 voucher code and any additional costs will be refunded to your payment method. For example, if you spent £55 and returned items totalling £15, Trutex will refund you a gift voucher for £10 and £5 returned to your payment method.

If your uniform comes to more than the voucher total – you can pay the additional cost yourself.

We’re emailing voucher codes to all households where a primary aged child is included as a household member. If you have a child living in a Hyde home who is not listed as a household member, you can update your family’s details via our website page to make sure you receive the correct voucher amount.

This campaign is only for primary school age children.

Some local councils offer grants to help with the cost of school uniforms, especially for families with children transitioning to secondary school. Check your local council website for details.  If they do not have a specific school uniform fund, under the Household Support Fund, councils in England can access funding to help people most in need with the cost of daily essentials, including school clothing.

Many schools also provide help with uniform – access to grants and second-hand uniform shops. Check your school’s website for more information.

You can also look online for grants and financial support from places such as Turn2Us and Lightening Reach.

If you’re worried that buying uniform will make it difficult to pay your rent over the summer, we can help. Call our Customer Services Team on 0800 3 282 282. You can also find financial help and support on our website.

We know that not everybody has access to the internet. Asking friends and family for help can be a good option. You can often get free wi-fi locally, including in libraries and museums.

Online Centres Network provide access to the internet and help using it. Some centres also offer training courses. These services are usually free. Enter your postcode to search for centres in your area.

The vouchers are thanks to Hyde Charitable Trust and social value contributions from our partners, including Trutex.

Make sure you spend as close to the £50 voucher amount as you can, as you can only use your voucher code for one transaction. You can spend more than £50 and you pay the additional cost yourself.

If you already have some uniform items now, you can use your voucher later in the year – it is valid until 31 July 2026. Or, you might want to think ahead to next year and buy some larger sizes.

Trutex also have lots of advice, hints and tips on how to get the most out of your voucher:

• Nail Your Back to School Outfits with These Top Choices
• A Guide to Buying School Uniform Online