Write to us

By post

You can write to us at the following freepost address: FREEPOST RESIDENTS MATTER

Remember to use UPPER CASE. You do not need to write anything else on the envelope such as postcode - just use the FREEPOST address above and nothing else.

Head office address

30 Park Street
London
SE1 9EQ

Local offices

Find address details for our local offices.

Opening Van Chichester Tom 1780 20240703123339 L1012933

Manage your home online

It's easy to manage your home online with MyAccount

  • Check your account balance
  • Make a rent or service charge payment
  • Live chat with a Customer Service Officer
  • Update your email or phone number
  • Book a repair and track the progress
  • Raise an issue in your neighbourhood

 

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