Nasim Ahmed, Complaints Officer

Nasim or ‘Nas’ as she is better known to her colleagues, joined Hyde in 2003 and became a Customer Services Officer in 2012 and hasn't looked back. Nas loves the flexibility, pace and nature of her role.

Nasim Careers case study

“I am a problem- solver” said Nas. “I love my job because I love talking to people and helping solve their problems.”

“Taking breaks is very important in my role and we have regular breaks scheduled in. I often use my breaks for prayer and I have a private place in the office where I can go and pray.”

Nasim is also a Union Rep, this along with her job means she is always meeting with and talking to other members of staff.  According to Nas, the people at Hyde are one of  the organisation’s best assets:

“The people are one of the best things about working here. Hyde is a big family with a big heart.”

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