Job vacancies

Customer Service Advisor

London Bridge - Initially based in Lewisham, SE13 until early 2024

Up to £24,000

35 hours per week, 7 hours per day between 8:00 am - 8:00 pm, Monday to Friday

Hyde is looking to recruit an inbound Customer Service Advisor.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.

As a Customer Service Advisor, you will be working within our demanding call centre as the first point of contact for our customers. You will be expected to manage a high volume of demanding and challenging inbound telephone calls, ensuring a speedy resolution and a satisfied customer.

Responsibilities

• Acting as a first point of contact for customers.
• Handling up to 50-60 demanding telephone calls daily.
• Referring specialist and complex enquiries to relevant teams.
• Providing a great customer service across all communication platforms.
• Meeting or exceeding KPIs / targets.
• Building and maintaining excellent rapport with our internal and external customers.

Skills and Experience required

• Customer Service experience
• Microsoft Office
• Empathetic – putting yourself in the customers’ shoes
• Resilient – dealing with difficult telephone calls
• The ability to type whilst on a telephone call

Benefits

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Administrator (6 month FTC)

Havant

Up to £25,520

Hyde is looking to recruit an Administrator.

Hyde is one of the UK’s leading Housing Associations. Our values guide the way we operate; we’re customer driven, inclusive, collaborative and innovative. We work in partnership with our customers to develop and deliver better services for everyone. Property Services at Hyde is responsible for ensuring that we provide all customers with a safe home.

As an Administrator you will assist the Purchasing & Material Team Leader in the administration of the material purchase or sub-contract purchase orders confirming proof of delivery and reconciling invoices for payment. You will also be working with the Credit Control department to resolve queries as well as working with suppliers to ensure materials are available and dispatched as planned.

Responsibilities

• Work with suppliers to ensure invoices are processed and cleared for payment within relevant time scales.
• Work with credit control departments of suppliers to resolve queries.
• Administer purchase orders raised ensuring correct coding and appropriate approval authorisations are in place.
• Administer the receipt of proof of purchase.
• Receive and process invoices from suppliers and subcontractors ensuring correct coding structures authorisations are in place.
• Handling incoming purchasing and support services phone calls.
• Raising purchase orders for suppliers and subcontractors.

Skills and experience required

• Strong communication - verbal and written
• Proficient use of computer systems and MS Office packages including Excel, Word and PowerPoint
• Previous experience with invoicing
• Great attention to detail
• Self-motivated with excellent time management
• Focused and dedicated
• Team player and be able multi task in order to assist various team

Benefits

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Roofer (Social Housing)

Covering Maidstone and surrounding Kent areas

Up to £36,000 & company van and fuel card

A basic DBS check will be carried out on the successful candidate.

Hyde is looking to recruit a Roofer to carry out maintenance and repairs to our residents’ homes.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.

As a Roofer at Hyde you will be working within our Property Services Team to carry out maintenance and repairs, ensuring our properties are maintained to the highest standard.

Essential Experience

• Demonstrable competence within required primary trade: Roofing.
• Skills and experience, sufficient to enable the completion of repairs at the first visit (first time fix).
• Experience of working in a customer focused environment within agreed performance targets.
• Proven ability to work methodically, follow agreed procedures and accurately record data and information.
• Ability to work with minimal supervision and demonstrate organisational and time management skills.
• Ability to make decisions and solve problems seeking any advice required.
• Ability to carry out physical tasks and lift weights in accordance with Health and Safety guidelines.
• Ability to work at heights and have the stamina and balance to work on a range of roof types.
• Ability to operate safely having taken into account any environmental circumstances and possible risks.
• Full, clean UK Driving Licence.
• An ability to understand and put into practice any health and safety regulations involved in roofing works in particular working at height regulations.

Fully competent in all aspects of roofing including but not limited to the following:

• Slate or concrete tile repair or replacement
• Repair Ridge or verge repairs
• All lead repairs including re-pointing
• Fascia/Soffit repair or replace
• Gutter repair or replace plastic or cast iron
• Flat roof repair (felt)
• Flat roof full replacement (felt)
• Gutter clearance; use of gutter vac and camera equipment

You will be working for a modern, forward thinking business; that believe the strengths, skills and personalities of their people are the key to the company's success.

This is a full-time role with a 39-hour working week.

Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Repairs Planner/Scheduler (Contract)

London Bridge

£24,000

6 Month Contract

Hyde is looking to recruit a Repairs Planner / Scheduler.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.

As a Repairs Planner / Scheduler at Hyde, you will be responsible for scheduling the workload of Hyde Property Maintenance Trade Operatives.

Responsibilities

• Effective and proactive scheduling, tracking and management of operatives’ diaries to ensure all appointments committed to are met, liaising with customers and operatives to arrange and rearrange appointments as required.
• Tracking of jobs that potentially could go overdue, planning all work to ensure completion within target timescales and prioritising attendance of emergency works.
• Prioritise workloads to correct trade operatives and schedule works efficiently to maximise the potential for a first time fix, ensuring operatives have the right materials to complete their work.
• Provide excellent customer service to our residents whilst scheduling work in the most cost effective and productive manner.
• Maximise the efficiency of operatives through effective scheduling, identifying the most logical route to reduce travel time between appointments.
• Work collaboratively with all departments, to ensure performance targets are achieved.
• Closely monitor the punctuality and quality of job completions and feed back to trade supervisor supporting information on operative performance levels where required.

Skills & Experience required

• Previous scheduling/planning experience
• Excellent organisation and time management skills
• Good communication skills
• Ability to prioritise well
• Able to work well under pressure
• Proactive and positive approach towards work

Benefits

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Trade Scheduler 

London Bridge

£24,000

Hyde is looking to recruit a Trade Scheduler.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.

As a Trade Scheduler at Hyde, you will be responsible for scheduling the workload of Hyde Property Maintenance Trade Operatives.

Responsibilities

• Effective and proactive scheduling, tracking and management of operatives’ diaries to ensure all appointments committed to are met, liaising with customers and operatives to arrange and rearrange appointments as required.
• Tracking of jobs that potentially could go overdue, planning all work to ensure completion within target timescales and prioritising attendance of emergency works.
• Prioritise workloads to correct trade operatives and schedule works efficiently to maximise the potential for a first time fix, ensuring operatives have the right materials to complete their work.
• Provide excellent customer service to our residents whilst scheduling work in the most cost effective and productive manner.
• Maximise the efficiency of operatives through effective scheduling, identifying the most logical route to reduce travel time between appointments.
• Work collaboratively with all departments, to ensure performance targets are achieved.
• Closely monitor the punctuality and quality of job completions and feed back to trade supervisor supporting information on operative performance levels where required.

Skills & Experience required

• Previous scheduling/planning experience
• Excellent organisation and time management skills
• Good communication skills
• Ability to prioritise well
• Able to work well under pressure
• Proactive and positive approach towards work

Benefits

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Sales Consultant - New Homes

Roofer (Social Housing)

Covering Ashford and surrounding Kent areas

Up to £36,000 & company van and fuel card

A basic DBS check will be carried out on the successful candidate.

Hyde is looking to recruit a Roofer to carry out maintenance and repairs to our residents’ homes.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.

As a Roofer at Hyde you will be working within our Property Services Team to carry out maintenance and repairs, ensuring our properties are maintained to the highest standard.

Essential Experience

• Demonstrable competence within required primary trade: Roofing.
• Skills and experience, sufficient to enable the completion of repairs at the first visit (first time fix).
• Experience of working in a customer focused environment within agreed performance targets.
• Proven ability to work methodically, follow agreed procedures and accurately record data and information.
• Ability to work with minimal supervision and demonstrate organisational and time management skills.
• Ability to make decisions and solve problems seeking any advice required.
• Ability to carry out physical tasks and lift weights in accordance with Health and Safety guidelines.
• Ability to work at heights and have the stamina and balance to work on a range of roof types.
• Ability to operate safely having taken into account any environmental circumstances and possible risks.
• Full, clean UK Driving Licence.
• An ability to understand and put into practice any health and safety regulations involved in roofing works in particular working at height regulations.

Fully competent in all aspects of roofing including but not limited to the following:

• Slate or concrete tile repair or replacement
• Repair Ridge or verge repairs
• All lead repairs including re-pointing
• Fascia/Soffit repair or replace
• Gutter repair or replace plastic or cast iron
• Flat roof repair (felt)
• Flat roof full replacement (felt)
• Gutter clearance; use of gutter vac and camera equipment

You will be working for a modern, forward thinking business; that believe the strengths, skills and personalities of their people are the key to the company's success.

This is a full-time role with a 39-hour working week.

Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Roofer (Social Housing)

Covering Margate and surrounding Kent areas

Up to £36,000 & company van and fuel card

A basic DBS check will be carried out on the successful candidate.

Hyde is looking to recruit a Roofer to carry out maintenance and repairs to our residents’ homes.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.

As a Roofer at Hyde you will be working within our Property Services Team to carry out maintenance and repairs, ensuring our properties are maintained to the highest standard.

Essential Experience

• Demonstrable competence within required primary trade: Roofing.
• Skills and experience, sufficient to enable the completion of repairs at the first visit (first time fix).
• Experience of working in a customer focused environment within agreed performance targets.
• Proven ability to work methodically, follow agreed procedures and accurately record data and information.
• Ability to work with minimal supervision and demonstrate organisational and time management skills.
• Ability to make decisions and solve problems seeking any advice required.
• Ability to carry out physical tasks and lift weights in accordance with Health and Safety guidelines.
• Ability to work at heights and have the stamina and balance to work on a range of roof types.
• Ability to operate safely having taken into account any environmental circumstances and possible risks.
• Full, clean UK Driving Licence.
• An ability to understand and put into practice any health and safety regulations involved in roofing works in particular working at height regulations.

Fully competent in all aspects of roofing including but not limited to the following:

• Slate or concrete tile repair or replacement
• Repair Ridge or verge repairs
• All lead repairs including re-pointing
• Fascia/Soffit repair or replace
• Gutter repair or replace plastic or cast iron
• Flat roof repair (felt)
• Flat roof full replacement (felt)
• Gutter clearance; use of gutter vac and camera equipment

You will be working for a modern, forward thinking business; that believe the strengths, skills and personalities of their people are the key to the company's success.

This is a full-time role with a 39-hour working week.

Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Fire Safety Technical Coordinator

Rochester

Up to £39,000

Hyde is looking to recruit a Fire Safety Technical Coordinator.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.

As a Fire Safety Technical Coordinator at Hyde you will be working within the Safer Homes and Neighbourhoods division to lead in the FRA and M&E work streams, providing technical direction to contractors and reviewing Keystone reports to monitor compliance of the work streams.

Responsibilities

• Acting as first point of contact for any complex queries relating to fire safety works.
• Ensuring all fire safety works undertaken are correctly recorded and carried out to current required standards and within Group policy guidelines.
• Managing compliance systems, raising orders and allocating actions for relating to fire safety works.
• Supervising contractors to ensure the highest level of compliance in line with regulations/legislation and Group policy.
• Liaising with the Health and Safety Contracts Manager to ensure the health and safety information is available and fit for purpose.
• Work with the team to ensure robust data integrity across all compliance areas including maintenance of databases.
• Assist in the resolution of complaints at stage 1 and above in a timely manner to mitigate heightened complaint level.
• Keeping track of budgets and managing works to ensure value for money is achieved at all times and procurement processes are complied with.

Skills and Experience Required

• Experience of working as a Fire Safety Coordinator or similar role.
• Good understanding of UK fire safety regulations and legislation and familiarity with fire risk assessments.
• Housing/residential background desirable but not essential.
• Excellent customer service and communication skills, both verbal and written.
• Good attention to detail and organisational skills with the ability to maintain accurate and compliant records and documentation.

Benefits

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Fire Safety Technical Coordinator

London Bridge

Up to £39,000

Hyde is looking to recruit a Fire Safety Technical Coordinator.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.

As a Fire Safety Technical Coordinator at Hyde you will be working within the Safer Homes and Neighbourhoods division to lead in the FRA and M&E work streams, providing technical direction to contractors and reviewing Keystone reports to monitor compliance of the work streams.

Responsibilities

• Acting as first point of contact for any complex queries relating to fire safety works.
• Ensuring all fire safety works undertaken are correctly recorded and carried out to current required standards and within Group policy guidelines.
• Managing compliance systems, raising orders and allocating actions for relating to fire safety works.
• Supervising contractors to ensure the highest level of compliance in line with regulations/legislation and Group policy.
• Liaising with the Health and Safety Contracts Manager to ensure the health and safety information is available and fit for purpose.
• Work with the team to ensure robust data integrity across all compliance areas including maintenance of databases.
• Assist in the resolution of complaints at stage 1 and above in a timely manner to mitigate heightened complaint level.
• Keeping track of budgets and managing works to ensure value for money is achieved at all times and procurement processes are complied with.

Skills and Experience Required

• Experience of working as a Fire Safety Coordinator or similar role.
• Good understanding of UK fire safety regulations and legislation and familiarity with fire risk assessments.
• Housing/residential background desirable but not essential.
• Excellent customer service and communication skills, both verbal and written.
• Good attention to detail and organisational skills with the ability to maintain accurate and compliant records and documentation.

Benefits

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Invoice and Payments Administrator

London Bridge

Up to £26,000

Hyde is looking to recruit an Invoice and Payments Administrator.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.

As an Invoice and Payments Administrator at Hyde you will be responsible for the accurate and timely processing of invoices, payments, and financial transactions at the organisation, ensuring that all processes relating to payments are followed and key performance metrics achieved.

Responsibilities

• Ensuring all invoice and automated system payments are correctly coded, allocated, accrued and paid within agreed legislative terms, liaising with suppliers and contractors to resolve payment queries.
• Cross checking and monitoring invoices.
• Raising purchase orders and inputting invoices directly onto the purchasing system where no purchase order exists.
• Conducting monthly reconciliations of supplier statements, liaising with the relevant Stakeholders to
• mitigate the risk of late payment.
• Liaising with the Accounts Payable Team to add new suppliers and update existing supplier information.
• Working in conjunction with Hyde Finance teams to ensure all invoice payments are correctly allocated, coded and paid within agreed legislative timescales.

Experience required

• Previous administration experience.
• Good attention to detail and organisational skills
• Excellent communication skills for interacting with different stakeholders.
• Ability to use Microsoft Office Suite (Excel, Word, Outlook).

Benefits

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Fire Safety Surveyor

London Bridge (plus travel to Hyde properties throughout London & South East)

Up to £52,000 plus paid business mileage

Hyde is looking to recruit a Fire Safety Surveyor.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.

As a Fire Safety Surveyor at Hyde, you will provide an excellent and professional surveying service and be responsible for the specification, issue, supervision and monitoring of repairs/minor/major works, improving our properties to meet building regulations and DCCG guidance in relation to Active Fire Systems to ensure that Safer Homes works are carried out to the required standard and that quality and value for money issues are demonstrated.

Responsibilities

• Ensure the delivery of all Active Fire, Fire Risk Assessment actions, responsive repairs, cyclical and planned maintenance programmes are in accordance with Fire Safety regulations, Fire Specifications, building regulations approved documents and agreed performance standards.

• Creation of detailed specifications to be passed to specialist contractors to ensure all aspects of fire safety work are completed to the required standard.

• Provide technical reports, appraisals, measurement, costings and estimates as required relating to Active Fire measures.

• Undertake surveys and prepare schedules and any contract specification documents.

• Amend documents to reflect changes or enhancements to the existing repairs service as directed. Issue warning/default notices, enforce liquidated damages and issue variation orders etc as required.

• Identify and report to the Safer Homes Delivery Manager and Co-ordinator any trends identified which relate to quality and quantity of work undertaken by operatives and contractors.

• Under the direction of the Safer Homes Delivery Manager manage monitor, supervise and control the repairs service and ensure compliance with any contracts or service level agreements relating to Fire.

Skills and Experience Required

• Own vehicle required for this role.
• Surveying qualification (essential).
• Experience with residential buildings desirable but not essential.
• Good knowledge of building compliance and fire safety.
• Previous experience of fire alarm systems.
• Experience of checking fire systems and designs.

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Fire Safety Surveyor

London Bridge (plus travel to Hyde properties throughout London & South East)

Up to £52,000 plus paid business mileage

Hyde is looking to recruit a Fire Safety Surveyor.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.

As a Fire Safety Surveyor at Hyde, you will provide an excellent and professional surveying service and be responsible for the specification, issue, supervision and monitoring of repairs/minor/major works, improving our properties to meet building regulations and DCCG guidance in relation to Active Fire Systems to ensure that Safer Homes works are carried out to the required standard and that quality and value for money issues are demonstrated.

Responsibilities

• Ensure the delivery of all Active Fire, Fire Risk Assessment actions, responsive repairs, cyclical and planned maintenance programmes are in accordance with Fire Safety regulations, Fire Specifications, building regulations approved documents and agreed performance standards.

• Creation of detailed specifications to be passed to specialist contractors to ensure all aspects of fire safety work are completed to the required standard.

• Provide technical reports, appraisals, measurement, costings and estimates as required relating to Active Fire measures.

• Undertake surveys and prepare schedules and any contract specification documents.

• Amend documents to reflect changes or enhancements to the existing repairs service as directed. Issue warning/default notices, enforce liquidated damages and issue variation orders etc as required.

• Identify and report to the Safer Homes Delivery Manager and Co-ordinator any trends identified which relate to quality and quantity of work undertaken by operatives and contractors.

• Under the direction of the Safer Homes Delivery Manager manage monitor, supervise and control the repairs service and ensure compliance with any contracts or service level agreements relating to Fire.

Skills and Experience Required

• Own vehicle required for this role.
• Surveying qualification (essential).
• Experience with residential buildings desirable but not essential.
• Good knowledge of building compliance and fire safety.
• Previous experience of fire alarm systems.
• Experience of checking fire systems and designs.

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Fire Safety Project Coordinator

London Bridge

Up to £39,000

Hyde is looking to recruit a Fire Safety Project Coordinator.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.

As a Fire Safety Project Coordinator at Hyde you will be working within the Safer Homes and Neighbourhoods division to lead in the FRA and M&E work streams, providing technical direction to contractors and reviewing Keystone reports to monitor compliance of the work streams.

Responsibilities

• Acting as first point of contact for any complex queries relating to fire safety works.
• Ensuring all fire safety works undertaken are correctly recorded and carried out to current required standards and within Group policy guidelines.
• Managing compliance systems, raising orders and allocating actions for relating to fire safety works.
• Supervising contractors to ensure the highest level of compliance in line with regulations/legislation and Group policy.
• Liaising with the Health and Safety Contracts Manager to ensure the health and safety information is available and fit for purpose.
• Work with the team to ensure robust data integrity across all compliance areas including maintenance of databases.
• Assist in the resolution of complaints at stage 1 and above in a timely manner to mitigate heightened complaint level.
• Keeping track of budgets and managing works to ensure value for money is achieved at all times and procurement processes are complied with.

Skills and Experience Required

• Experience of working as a Fire Safety Coordinator or similar role.
• Good understanding of UK fire safety regulations and legislation and familiarity with fire risk assessments.
• Housing/residential background desirable but not essential.
• Excellent customer service and communication skills, both verbal and written.
• Good attention to detail and organisational skills with the ability to maintain accurate and compliant records and documentation.

Benefits

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Fire Safety Project Coordinator

Rochester

Up to £39,000

Hyde is looking to recruit a Fire Safety Project Coordinator.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.

As a Fire Safety Project Coordinator at Hyde you will be working within the Safer Homes and Neighbourhoods division to lead in the FRA and M&E work streams, providing technical direction to contractors and reviewing Keystone reports to monitor compliance of the work streams.

Responsibilities

• Acting as first point of contact for any complex queries relating to fire safety works.
• Ensuring all fire safety works undertaken are correctly recorded and carried out to current required standards and within Group policy guidelines.
• Managing compliance systems, raising orders and allocating actions for relating to fire safety works.
• Supervising contractors to ensure the highest level of compliance in line with regulations/legislation and Group policy.
• Liaising with the Health and Safety Contracts Manager to ensure the health and safety information is available and fit for purpose.
• Work with the team to ensure robust data integrity across all compliance areas including maintenance of databases.
• Assist in the resolution of complaints at stage 1 and above in a timely manner to mitigate heightened complaint level.
• Keeping track of budgets and managing works to ensure value for money is achieved at all times and procurement processes are complied with.

Skills and Experience Required

• Experience of working as a Fire Safety Coordinator or similar role.
• Good understanding of UK fire safety regulations and legislation and familiarity with fire risk assessments.
• Housing/residential background desirable but not essential.
• Excellent customer service and communication skills, both verbal and written.
• Good attention to detail and organisational skills with the ability to maintain accurate and compliant records and documentation.

Benefits

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Property Administrator

Lewisham

Up to £25,000

Hyde is looking to recruit an Administrator with a strong customer service focus to work within Property Services.

Hyde is one of the UK’s leading Housing Associations. Our values guide the way we operate; we’re customer driven, inclusive, collaborative and innovative. We work in partnership with our customers to develop and deliver better services for everyone. Property Services at Hyde is responsible for ensuring that we provide all customers with a safe and decent home.

Key Responsibilities of an Administrator

• Answering incoming calls from customers, ensuring that customers are dealt with in a professional and timely manner
• Dealing with email enquiries.
• Diary management and arranging appointments for surveyors.
• Providing administrative support to Senior Management
• Updating the customer database with accurate notes

Skills and Experience Required

• Willingness to learn
• Ability to demonstrate times that you have provided a great customer service
• Recent graduate, looking for a career where you will be developed
• Team player able to multitask and assist colleagues
• Excellent verbal and written communication skills

Benefits

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Plumber Multi Trader

Predominately covering SE London postcodes

Up to £36,000

Company van and fuel card provided

39 hours per week, Monday to Friday

Hyde is looking to recruit a Plumber Multi Trader to carry out maintenance and repairs to our residents’ homes.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.

As a Multi Trader at Hyde you will be working within our Property Services Team to carry out maintenance and repairs, ensuring our properties are maintained to the highest standard.

We’d like our Multi Trader to:

• Have excellent plumbing skills.
• Have some experience working another trade for example: tiling, painting and decorating.
• Have access to your own tools.
• Be punctual and reliable.
• Be a strong team player with a good work ethic.
• Have experience of social housing (desirable).

And the benefits of joining us…

• 39 hours per week (Monday to Friday)
• 34 days holiday per year including bank holidays
• Company van
• Fuel card
• A fantastic contributory pension scheme where Hyde will contribute double what you contribute (e.g. You contribute 3% and Hyde will contribute 6% - Hyde’s contribution is capped at 10%)
• Bonus scheme (based on company performance and not guaranteed)
• Life insurance (equivalent to 4x annual salary)
• Income protection
• Health care cash plan
• Sick pay
• Uniform

A basic DBS check will be carried out on the successful candidate.

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

Plumber Multi Trader

Covering Croydon and surrounding SE London postcodes

Up to £36,000

Company van and fuel card provided

39 hours per week, Monday to Friday

Hyde is looking to recruit a Plumber Multi Trader to carry out maintenance and repairs to our residents’ homes.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.

As a Multi Trader at Hyde you will be working within our Property Services Team to carry out maintenance and repairs, ensuring our properties are maintained to the highest standard.

We’d like our Multi Trader to:

• Have excellent plumbing skills.
• Have some experience working another trade for example: tiling, painting and decorating.
• Have access to your own tools.
• Be punctual and reliable.
• Be a strong team player with a good work ethic.
• Have experience of social housing (desirable).

And the benefits of joining us…

• 39 hours per week (Monday to Friday)
• 34 days holiday per year including bank holidays
• Company van
• Fuel card
• A fantastic contributory pension scheme where Hyde will contribute double what you contribute (e.g. You contribute 3% and Hyde will contribute 6% - Hyde’s contribution is capped at 10%)
• Bonus scheme (based on company performance and not guaranteed)
• Life insurance (equivalent to 4x annual salary)
• Income protection
• Health care cash plan
• Sick pay
• Uniform

A basic DBS check will be carried out on the successful candidate.

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

Plumber Multi Trader

Covering Harlesden and surrounding Brent and Islington area

Up to £36,000

Company van and fuel card provided

39 hours per week, Monday to Friday

Hyde is looking to recruit a Plumber Multi Trader to carry out maintenance and repairs to our residents’ homes.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.

As a Multi Trader at Hyde you will be working within our Property Services Team to carry out maintenance and repairs, ensuring our properties are maintained to the highest standard.

We’d like our Multi Trader to:

• Have excellent plumbing skills.
• Have some experience working another trade for example: tiling, painting and decorating.
• Have access to your own tools.
• Be punctual and reliable.
• Be a strong team player with a good work ethic.
• Have experience of social housing (desirable).

And the benefits of joining us…

• 39 hours per week (Monday to Friday)
• 34 days holiday per year including bank holidays
• Company van
• Fuel card
• A fantastic contributory pension scheme where Hyde will contribute double what you contribute (e.g. You contribute 3% and Hyde will contribute 6% - Hyde’s contribution is capped at 10%)
• Bonus scheme (based on company performance and not guaranteed)
• Life insurance (equivalent to 4x annual salary)
• Income protection
• Health care cash plan
• Sick pay
• Uniform

A basic DBS check will be carried out on the successful candidate.

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

Plumber Multi Trader

Covering Islington and Brent areas

Up to £36,000

Company van and fuel card provided

39 hours per week, Monday to Friday

Hyde is looking to recruit a Plumber Multi Trader to carry out maintenance and repairs to our residents’ homes.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.

As a Multi Trader at Hyde you will be working within our Property Services Team to carry out maintenance and repairs, ensuring our properties are maintained to the highest standard.

We’d like our Multi Trader to:

• Have excellent plumbing skills.
• Have some experience working another trade for example: tiling, painting and decorating.
• Have access to your own tools.
• Be punctual and reliable.
• Be a strong team player with a good work ethic.
• Have experience of social housing (desirable).

And the benefits of joining us…

• 39 hours per week (Monday to Friday)
• 34 days holiday per year including bank holidays
• Company van
• Fuel card
• A fantastic contributory pension scheme where Hyde will contribute double what you contribute (e.g. You contribute 3% and Hyde will contribute 6% - Hyde’s contribution is capped at 10%)
• Bonus scheme (based on company performance and not guaranteed)
• Life insurance (equivalent to 4x annual salary)
• Income protection
• Health care cash plan
• Sick pay
• Uniform

A basic DBS check will be carried out on the successful candidate.

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

Plumber Multi Trader

Covering Hackney postcodes along with some Islington and Brent areas

Up to £36,000

Company van and fuel card provided

39 hours per week, Monday to Friday

Hyde is looking to recruit a Plumber Multi Trader to carry out maintenance and repairs to our residents’ homes.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.

As a Multi Trader at Hyde you will be working within our Property Services Team to carry out maintenance and repairs, ensuring our properties are maintained to the highest standard.

We’d like our Multi Trader to:

• Have excellent plumbing skills.
• Have some experience working another trade for example: tiling, painting and decorating.
• Have access to your own tools.
• Be punctual and reliable.
• Be a strong team player with a good work ethic.
• Have experience of social housing (desirable).

And the benefits of joining us…

• 39 hours per week (Monday to Friday)
• 34 days holiday per year including bank holidays
• Company van
• Fuel card
• A fantastic contributory pension scheme where Hyde will contribute double what you contribute (e.g. You contribute 3% and Hyde will contribute 6% - Hyde’s contribution is capped at 10%)
• Bonus scheme (based on company performance and not guaranteed)
• Life insurance (equivalent to 4x annual salary)
• Income protection
• Health care cash plan
• Sick pay
• Uniform

A basic DBS check will be carried out on the successful candidate.

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

Plumber - Social Housing

Predominately covering Chichester and surrounding areas

Up to £34,000 per year plus 34 days holiday including bank holidays

Company van and fuel card provided

39 hours per week, Monday to Friday

Hyde is looking to recruit a Plumber to carry out maintenance and repairs to our residents’ homes.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.

As a Plumber at Hyde you will be working within our Property Services Team to carry out maintenance and repairs, ensuring our properties are maintained to the highest standard.

We’d like our Plumber to:

• Have excellent plumbing skills.
• Have experience of a secondary trade i.e. carpentry, painting or plastering etc (desirable).
• Have access to your own tools.
• Be punctual and reliable.
• Be a strong team player with a good work ethic.
• Have experience of social housing (desirable).

And the benefits of joining us…

• 39 hours per week (Monday to Friday)
• 34 days holiday per year including bank holidays
• Company van
• Fuel card
• A fantastic contributory pension scheme where Hyde will contribute double what you contribute (e.g. You contribute 3% and Hyde will contribute 6% - Hyde’s contribution is capped at 10%)
• Bonus scheme (based on company performance and not guaranteed)
• Life insurance (equivalent to 4x annual salary)
• Income protection
• Health care cash plan
• Sick pay
• Uniform

A basic DBS check will be carried out on the successful candidate.

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

Plumber - Social Housing

Predominately covering Petersfield and surrounding areas

Up to £34,000 per year plus 34 days holiday including bank holidays

Company van and fuel card provided

39 hours per week, Monday to Friday

Hyde is looking to recruit a Plumber to carry out maintenance and repairs to our residents’ homes.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.

As a Plumber at Hyde you will be working within our Property Services Team to carry out maintenance and repairs, ensuring our properties are maintained to the highest standard.

We’d like our Plumber to:

• Have excellent plumbing skills.
• Have experience of a secondary trade i.e. carpentry, painting or plastering etc (desirable).
• Have access to your own tools.
• Be punctual and reliable.
• Be a strong team player with a good work ethic.
• Have experience of social housing (desirable).

And the benefits of joining us…

• 39 hours per week (Monday to Friday)
• 34 days holiday per year including bank holidays
• Company van
• Fuel card
• A fantastic contributory pension scheme where Hyde will contribute double what you contribute (e.g. You contribute 3% and Hyde will contribute 6% - Hyde’s contribution is capped at 10%)
• Bonus scheme (based on company performance and not guaranteed)
• Life insurance (equivalent to 4x annual salary)
• Income protection
• Health care cash plan
• Sick pay
• Uniform

A basic DBS check will be carried out on the successful candidate.

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

Software Engineer

London Bridge

Up to £80,000

Hyde is looking to recruit a Software Engineer.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 44,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.

As a Software Engineer at Hyde, you will work within our Technology team with responsibility for the design, development, testing and deployment of data integration solutions that seamlessly connect various line of business (LOB) applications, data sources and platforms to enable data flow between them.

Responsibilities

• Analyse and understand line of business systems, their architecture, and data models.
• Design and implement integration solutions to connect various line of business systems and enable data flow between them.
• Collaborate with other technology teams to ensure seamless integration between systems and data platforms.
• Work alongside cloud architecture and support teams to design and implement solutions that are scalable, secure and performant.
• Ensure application performance, uptime, and scale, maintaining high standards of code quality and thoughtful design.
• Implement continuous integration/continuous delivery (CI/CD) pipelines where appropriate.
• Monitor and troubleshoot integration platform, identify root cause, fix and document problems, and implement preventative measures.
• Maintain documentation and provide support to stakeholders.
• Ensure data quality and accuracy in integrated systems.

Key skills and experience

• Proven experience in software engineering.
• Proficiency in functional programming languages such as Python, Confluent/Kafka.
• Familiarity with cloud platforms (AWS, Azure).
• Excellent problem-solving and communication skills.

Benefits

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Resident Involvement Officer

London Bridge

Up to £32,000

Hyde is looking to recruit a Resident Involvement Officer.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.

As a Resident Involvement Officer at Hyde you will be working within the Strategy and Transformation directorate to provide end to end project management for Customer Involvement (CI) activities to ensure the voice of the customer is heard across the organisation and influences service development and service change.

Responsibilities

• Supporting local resident groups and tenant associations, helping them to be effective advocates for their communities and access funding where required.
• Contribute to the successful delivery of the Customer Involvement Strategy, with particular focus on providing customers with opportunities to influence service delivery and change, and to scrutinise performance.
• Contribute to the Customer Involvement communications plan and lead on campaigns and publicity for specific projects across a range of internal and external channels.
• Providing advice to, and work collaboratively with, colleagues from across Hyde to ensure we deliver best practice in customer involvement and comply with regulatory standards.
• Provide support to the Development team to engage with residents about regeneration projects, where required.

Skills and Experience Required

• Minimum 2 years in a customer engagement role.
• Experience of working with Tenants and Resident Associations.
• Background in housing desirable but not essential.
• Excellent verbal and written communication skills.
• Strong social media management skills.
• Ability to work effectively as part of a team, but also independently.

Benefits

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Multi Trader - Carpenter

Covering areas from Crawley to Brighton

Up to £34,000 & company van + fuel card

Hyde is looking to recruit a Multi Trade Carpenter

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.

As a Multi Trader at Hyde you will be working within our Property Services Team to carry out maintenance and repairs, ensuring our properties are maintained to the highest standard.

We’d like our Multi Trade Operative to:

• Have excellent carpentry skills
• Have another trade for example: plumbing painting & decorating, plastering, etc.
• Have access to your own tools.
• Be punctual and reliable.
• Be a strong team player with a good work ethic.
• Have experience of social housing (desirable)

Benefits

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days

A basic DBS check will be carried out on the successful candidate.

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Multi Trader - Carpenter

Covering areas from Brighton to Crawley

Up to £34,000 & company van + fuel card

Hyde is looking to recruit a Multi Trade Carpenter

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.

As a Multi Trader at Hyde you will be working within our Property Services Team to carry out maintenance and repairs, ensuring our properties are maintained to the highest standard.

We’d like our Multi Trade Operative to:

• Have excellent carpentry skills
• Have another trade for example: plumbing painting & decorating, plastering, etc.
• Have access to your own tools.
• Be punctual and reliable.
• Be a strong team player with a good work ethic.
• Have experience of social housing (desirable)

Benefits

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days

A basic DBS check will be carried out on the successful candidate.

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Domestic Electrician

Covering Fareham and surrounding areas with a Havant based depot

£40,000 per annum + company van & other excellent benefits

Hyde are one of the UK’s leading and award-winning providers of affordable housing in London, the South East of England and neighbouring areas. We are primarily a group of ‘not-for-profit’ organisations (headed by Hyde Housing Association). Our main business is to provide and manage good quality and safe accommodation, at prices people can afford to buy or rent on long tenancies.

We are looking for an Electrician across the South East to undertake electrical repairs to residential properties.

Your work will be varied – from changing light fittings, switches and sockets to remedial works, installation of smoke detectors, boiler re-wires, testing and inspections. You’ll also be responsible for day-to-day responsive repairs maintenance through to re-wires. You’ll act as liaison between residents and internal teams to ensure any property related issues are highlighted and resolved in a prompt and efficient manner.

We’d like our Electricians to:

• Have proven experience of working on residential properties.
• Hold an 18th Edition qualification.
• Hold City & Guilds Parts 1 and 2 in Electrical Installation.
• Hold City & Guilds Level 2 & 3 in Electrotechnical Technology (2330).
• Be able to work in accordance with NICEIC requirements.
• Have experience of working in Social Housing (desirable).

And the benefits of joining us…

• 39 hours per week (Monday to Friday)
• 34 days holiday including bank holidays
• Company van
• Fuel card
• A fantastic contributory pension scheme where Hyde will contribute double what you contribute (e.g. You contribute 3% and Hyde will contribute 6% - Hyde’s contribution is capped at 10%)
• Life insurance (equivalent to 4x annual salary)
• Income protection
• Health care cash plan
• Sick pay
• Uniform

As one of our Electricians, you’ll be expected to take part in an on-call rota which is 1 in every 6 weeks. You’ll be paid a £300 retainer as well as £57 per job you are called out to, regardless of completion. Should you be ‘on call’ on a bank holiday, 8 hours will be taken as TOIL or paid in lieu.

Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

A basic DBS check will be carried out on the successful candidate.

Domestic Electrician

Covering Portsmouth and surrounding areas with a Havant based depot

£40,000 per annum + company van & other excellent benefits

Hyde are one of the UK’s leading and award-winning providers of affordable housing in London, the South East of England and neighbouring areas. We are primarily a group of ‘not-for-profit’ organisations (headed by Hyde Housing Association). Our main business is to provide and manage good quality and safe accommodation, at prices people can afford to buy or rent on long tenancies.

We are looking for an Electrician across the South East to undertake electrical repairs to residential properties.

Your work will be varied – from changing light fittings, switches and sockets to remedial works, installation of smoke detectors, boiler re-wires, testing and inspections. You’ll also be responsible for day-to-day responsive repairs maintenance through to re-wires. You’ll act as liaison between residents and internal teams to ensure any property related issues are highlighted and resolved in a prompt and efficient manner.

We’d like our Electricians to:

• Have proven experience of working on residential properties.
• Hold an 18th Edition qualification.
• Hold City & Guilds Parts 1 and 2 in Electrical Installation.
• Hold City & Guilds Level 2 & 3 in Electrotechnical Technology (2330).
• Be able to work in accordance with NICEIC requirements.
• Have experience of working in Social Housing (desirable).

And the benefits of joining us…

• 39 hours per week (Monday to Friday)
• 34 days holiday including bank holidays
• Company van
• Fuel card
• A fantastic contributory pension scheme where Hyde will contribute double what you contribute (e.g. You contribute 3% and Hyde will contribute 6% - Hyde’s contribution is capped at 10%)
• Life insurance (equivalent to 4x annual salary)
• Income protection
• Health care cash plan
• Sick pay
• Uniform

As one of our Electricians, you’ll be expected to take part in an on-call rota which is 1 in every 6 weeks. You’ll be paid a £300 retainer as well as £57 per job you are called out to, regardless of completion. Should you be ‘on call’ on a bank holiday, 8 hours will be taken as TOIL or paid in lieu.

Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

A basic DBS check will be carried out on the successful candidate.

Complaints Handler

London Bridge

Up to £30,000

Hyde is looking to recruit a Complaints Handler.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.

As Complaints Handler at Hyde you will be the first point of call for customers to talk through their concerns and identify the best route for a resolution. You will manage all complaint cases within timescales and work with key stakeholders both internally and externally to ensure the smooth resolution to all complaint cases from start to finish.

Responsibilities

• Provide a responsive, excellent, customer focused and efficient front line/telephone/in writing service to all customers, internally and externally ensuring a high level of customer satisfaction is achieved.
• Monitor issues identified and provide a quick response to our customers, meeting timescales and ensuring these are resolved, troubleshooting difficult complaints and making sure prompt and appropriate action is taken.
• Manage and prioritise busy caseload which includes a high volume of telephone contact, letter writing and case management, demonstrating flexibility around priorities.
• Articulate straight-forward decisions and actions to help resolve issues and hold service areas to account for delivering these.
• Demonstrate clear accountability and ensure that complaint cases are escalated where progress is not being made in line with our time scales.

Skills and Experience Required

• First response complaints experience 
• Previous experience working within Social Housing (desirable)
• Customer service 
• Case handling 

Benefits

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days
• Hyde operates an agile approach to work, requiring you to be in the office 40% of your time.

Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Invoice and Payments Administrator

Rochester

Up to £26,000

Hyde is looking to recruit an Invoice and Payments Administrator.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.

As an Invoice and Payments Administrator at Hyde you will be responsible for the accurate and timely processing of invoices, payments, and financial transactions at the organisation, ensuring that all processes relating to payments are followed and key performance metrics achieved.

Responsibilities

• Ensuring all invoice and automated system payments are correctly coded, allocated, accrued and paid within agreed legislative terms, liaising with suppliers and contractors to resolve payment queries.
• Cross checking and monitoring invoices.
• Raising purchase orders and inputting invoices directly onto the purchasing system where no purchase order exists.
• Conducting monthly reconciliations of supplier statements, liaising with the relevant Stakeholders to
• mitigate the risk of late payment.
• Liaising with the Accounts Payable Team to add new suppliers and update existing supplier information.
• Working in conjunction with Hyde Finance teams to ensure all invoice payments are correctly allocated, coded and paid within agreed legislative timescales.

Experience required

• Previous administration experience.
• Good attention to detail and organisational skills
• Excellent communication skills for interacting with different stakeholders.
• Ability to use Microsoft Office Suite (Excel, Word, Outlook).

Benefits

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Multi Trader - Carpenter

Covering areas from Portsmouth to Southampton

Up to £34,000 & company van + fuel card

Hyde is looking to recruit a Multi Trade Carpenter

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.

As a Multi Trader at Hyde you will be working within our Property Services Team to carry out maintenance and repairs, ensuring our properties are maintained to the highest standard.

We’d like our Multi Trade Operative to:

• Have excellent carpentry skills
• Have another trade for example: plumbing painting & decorating, plastering, etc.
• Have access to your own tools.
• Be punctual and reliable.
• Be a strong team player with a good work ethic.
• Have experience of social housing (desirable)

Benefits

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days

A basic DBS check will be carried out on the successful candidate.

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Multi Trader - Carpenter

Covering areas from Portsmouth to Southampton

Up to £34,000 & company van + fuel card

Hyde is looking to recruit a Multi Trade Carpenter

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.

As a Multi Trader at Hyde you will be working within our Property Services Team to carry out maintenance and repairs, ensuring our properties are maintained to the highest standard.

We’d like our Multi Trade Operative to:

• Have excellent carpentry skills
• Have another trade for example: plumbing painting & decorating, plastering, etc.
• Have access to your own tools.
• Be punctual and reliable.
• Be a strong team player with a good work ethic.
• Have experience of social housing (desirable)

Benefits

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days

A basic DBS check will be carried out on the successful candidate.

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Working Foreman

Brighton and Crawley postcode areas predominately

Up to £35,000 plus company van and fuel cad

We are looking to recruit a Working Foreman. Internally you will be known as a Lead Operative Mentor.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.

As a Working Foreman, you will be working within our Property Maintenance Team to assist in the compliant delivery and safety conscious supervision of all Planned, Responsive, Cyclical and Voids related and associated works.

Responsibilities

• Carry out pre and post inspection of works.
• Instruct and co-ordinate sub-contractors, suppliers and directly employed operatives in the works.
• Provide a responsive and professional trade skill service to residents when required.
• Work with all Property Maintenance teams to ensure value for money.
• Assist Supervisor with completing monthly 121s.
• Participate in the out of hour’s service delivery on a rota basis.
• Work with the Supervisor to undertake investigations in relation to Health and Safety Incidents or breaches of policies and procedures.
• Manage all aspects of Health and Safety for all projects.

Skills and Experience Required

• Strong experience as a multi skilled operative
• Experience working in social housing
• Experience mentoring, supervising or leading a team would be beneficial 

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Working Foreman

Brighton and Crawley postcode areas predominately

Up to £35,000 plus company van and fuel cad

We are looking to recruit a Working Foreman. Internally you will be known as a Lead Operative Mentor.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.

As a Working Foreman, you will be working within our Property Maintenance Team to assist in the compliant delivery and safety conscious supervision of all Planned, Responsive, Cyclical and Voids related and associated works.

Responsibilities

• Carry out pre and post inspection of works.
• Instruct and co-ordinate sub-contractors, suppliers and directly employed operatives in the works.
• Provide a responsive and professional trade skill service to residents when required.
• Work with all Property Maintenance teams to ensure value for money.
• Assist Supervisor with completing monthly 121s.
• Participate in the out of hour’s service delivery on a rota basis.
• Work with the Supervisor to undertake investigations in relation to Health and Safety Incidents or breaches of policies and procedures.
• Manage all aspects of Health and Safety for all projects.

Skills and Experience Required

• Strong experience as a multi skilled operative
• Experience working in social housing
• Experience mentoring, supervising or leading a team would be beneficial 

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Repairs Supervisor - Lead Operative

Brighton and Crawley postcode areas predominately

Up to £35,000 plus company van and fuel cad

We are looking to recruit a Working Foreman. Internally you will be known as a Lead Operative Mentor.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.

As a Working Foreman, you will be working within our Property Maintenance Team to assist in the compliant delivery and safety conscious supervision of all Planned, Responsive, Cyclical and Voids related and associated works.

Responsibilities

• Carry out pre and post inspection of works.
• Instruct and co-ordinate sub-contractors, suppliers and directly employed operatives in the works.
• Provide a responsive and professional trade skill service to residents when required.
• Work with all Property Maintenance teams to ensure value for money.
• Assist Supervisor with completing monthly 121s.
• Participate in the out of hour’s service delivery on a rota basis.
• Work with the Supervisor to undertake investigations in relation to Health and Safety Incidents or breaches of policies and procedures.
• Manage all aspects of Health and Safety for all projects.

Skills and Experience Required

• Strong experience as a multi skilled operative
• Experience working in social housing
• Experience mentoring, supervising or leading a team would be beneficial 

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Repairs Supervisor - Lead Operative

Brighton and Crawley postcode areas predominately

Up to £35,000 plus company van and fuel cad

We are looking to recruit a Working Foreman. Internally you will be known as a Lead Operative Mentor.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.

As a Working Foreman, you will be working within our Property Maintenance Team to assist in the compliant delivery and safety conscious supervision of all Planned, Responsive, Cyclical and Voids related and associated works.

Responsibilities

• Carry out pre and post inspection of works.
• Instruct and co-ordinate sub-contractors, suppliers and directly employed operatives in the works.
• Provide a responsive and professional trade skill service to residents when required.
• Work with all Property Maintenance teams to ensure value for money.
• Assist Supervisor with completing monthly 121s.
• Participate in the out of hour’s service delivery on a rota basis.
• Work with the Supervisor to undertake investigations in relation to Health and Safety Incidents or breaches of policies and procedures.
• Manage all aspects of Health and Safety for all projects.

Skills and Experience Required

• Strong experience as a multi skilled operative
• Experience working in social housing
• Experience mentoring, supervising or leading a team would be beneficial 

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Neighbourhood Officer

Chichester

Up to £37,000 plus paid business mileage

Hyde is looking to recruit several Neighbourhood Officers.

As part of Hyde’s commitment to improving customer service, Building Safety & improving neighbourhoods, we are looking to recruit a number of people into our newly created Neighbourhoods Officer roles.

The Neighbourhood Officers goal is to create a secure and comfortable living environment for customers foster positive relationships with the community and ensure that Hyde meets its legal and regulatory obligations related to customer safety and security.

Responsibilities

• Undertake property inspections across neighbourhoods to ensure Hyde is adhering to regulatory requirements and improving standards.
• Complete welfare and vulnerability checks with customers and produce personal centred risk assessments where applicable.
• Provide a proactive front-line service to customers.
• Foster strong relationships with residents, community groups, and local authorities, promoting a sense of security and trust within our housing communities.
• Responsible for the delivery of operational tasks from the fire safety and building safety legislation across in-scope buildings.
• Monitor and assess potential safety risks and hazards, conducting regular inspections and risk assessments to identify areas for improvement.
• Ensure properties meet all relevant regulatory and compliance standards, including health and safety regulations, fire safety standards, building codes, and any other applicable legislation.
• Maintain accurate records, documentation, and databases related to property management activities.
• Monitor and evaluate the performance of safety-related contracts and service providers, ensuring high standards of service delivery.

Essential Qualifications and Skills

• Previous experience within a site-based Neighbourhood or Housing position.
• Strong organisational and time management skills to effectively prioritise tasks and meet deadlines.
• Excellent communication and interpersonal skills for effective stakeholder engagement.
• Attention to detail and ability to maintain accurate documentation.
• Problem-solving skills to address maintenance and tenancy issues.

Benefits

• Great holidays
• Volunteering days off
• 35 hour working week (9-5)
• A fantastic pension
• Life insurance
• Cashback on healthcare
• Shopping discounts

Diversity and inclusion are integral to the Hyde Group, We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Neighbourhood Officer

Brighton

Up to £37,000 plus paid business mileage

Hyde is looking to recruit several Neighbourhood Officers.

As part of Hyde’s commitment to improving customer service, Building Safety & improving neighbourhoods, we are looking to recruit a number of people into our newly created Neighbourhoods Officer roles.

The Neighbourhood Officers goal is to create a secure and comfortable living environment for customers foster positive relationships with the community and ensure that Hyde meets its legal and regulatory obligations related to customer safety and security.

Responsibilities

• Undertake property inspections across neighbourhoods to ensure Hyde is adhering to regulatory requirements and improving standards.
• Complete welfare and vulnerability checks with customers and produce personal centred risk assessments where applicable.
• Provide a proactive front-line service to customers.
• Foster strong relationships with residents, community groups, and local authorities, promoting a sense of security and trust within our housing communities.
• Responsible for the delivery of operational tasks from the fire safety and building safety legislation across in-scope buildings.
• Monitor and assess potential safety risks and hazards, conducting regular inspections and risk assessments to identify areas for improvement.
• Ensure properties meet all relevant regulatory and compliance standards, including health and safety regulations, fire safety standards, building codes, and any other applicable legislation.
• Maintain accurate records, documentation, and databases related to property management activities.
• Monitor and evaluate the performance of safety-related contracts and service providers, ensuring high standards of service delivery.

Essential Qualifications and Skills

• Previous experience within a site-based Neighbourhood or Housing position.
• Strong organisational and time management skills to effectively prioritise tasks and meet deadlines.
• Excellent communication and interpersonal skills for effective stakeholder engagement.
• Attention to detail and ability to maintain accurate documentation.
• Problem-solving skills to address maintenance and tenancy issues.

Benefits

• Great holidays
• Volunteering days off
• 35 hour working week (9-5)
• A fantastic pension
• Life insurance
• Cashback on healthcare
• Shopping discounts

Diversity and inclusion are integral to the Hyde Group, We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Neighbourhood Officer

Brixton

Up to £37,000 plus paid business mileage

Hyde is looking to recruit several Neighbourhood Officers.

As part of Hyde’s commitment to improving customer service, Building Safety & improving neighbourhoods, we are looking to recruit a number of people into our newly created Neighbourhoods Officer roles.

The Neighbourhood Officers goal is to create a secure and comfortable living environment for customers foster positive relationships with the community and ensure that Hyde meets its legal and regulatory obligations related to customer safety and security.

Responsibilities

• Undertake property inspections across neighbourhoods to ensure Hyde is adhering to regulatory requirements and improving standards.
• Complete welfare and vulnerability checks with customers and produce personal centred risk assessments where applicable.
• Provide a proactive front-line service to customers.
• Foster strong relationships with residents, community groups, and local authorities, promoting a sense of security and trust within our housing communities.
• Responsible for the delivery of operational tasks from the fire safety and building safety legislation across in-scope buildings.
• Monitor and assess potential safety risks and hazards, conducting regular inspections and risk assessments to identify areas for improvement.
• Ensure properties meet all relevant regulatory and compliance standards, including health and safety regulations, fire safety standards, building codes, and any other applicable legislation.
• Maintain accurate records, documentation, and databases related to property management activities.
• Monitor and evaluate the performance of safety-related contracts and service providers, ensuring high standards of service delivery.

Essential Qualifications and Skills

• Previous experience within a site-based Neighbourhood or Housing position.
• Strong organisational and time management skills to effectively prioritise tasks and meet deadlines.
• Excellent communication and interpersonal skills for effective stakeholder engagement.
• Attention to detail and ability to maintain accurate documentation.
• Problem-solving skills to address maintenance and tenancy issues.

Benefits

• Great holidays
• Volunteering days off
• 35 hour working week (9-5)
• A fantastic pension
• Life insurance
• Cashback on healthcare
• Shopping discounts

Diversity and inclusion are integral to the Hyde Group, We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Neighbourhood Officer

Bromley

Up to £37,000 plus paid business mileage

Hyde is looking to recruit several Neighbourhood Officers.

As part of Hyde’s commitment to improving customer service, Building Safety & improving neighbourhoods, we are looking to recruit a number of people into our newly created Neighbourhoods Officer roles.

The Neighbourhood Officers goal is to create a secure and comfortable living environment for customers foster positive relationships with the community and ensure that Hyde meets its legal and regulatory obligations related to customer safety and security.

Responsibilities

• Undertake property inspections across neighbourhoods to ensure Hyde is adhering to regulatory requirements and improving standards.
• Complete welfare and vulnerability checks with customers and produce personal centred risk assessments where applicable.
• Provide a proactive front-line service to customers.
• Foster strong relationships with residents, community groups, and local authorities, promoting a sense of security and trust within our housing communities.
• Responsible for the delivery of operational tasks from the fire safety and building safety legislation across in-scope buildings.
• Monitor and assess potential safety risks and hazards, conducting regular inspections and risk assessments to identify areas for improvement.
• Ensure properties meet all relevant regulatory and compliance standards, including health and safety regulations, fire safety standards, building codes, and any other applicable legislation.
• Maintain accurate records, documentation, and databases related to property management activities.
• Monitor and evaluate the performance of safety-related contracts and service providers, ensuring high standards of service delivery.

Essential Qualifications and Skills

• Previous experience within a site-based Neighbourhood or Housing position.
• Strong organisational and time management skills to effectively prioritise tasks and meet deadlines.
• Excellent communication and interpersonal skills for effective stakeholder engagement.
• Attention to detail and ability to maintain accurate documentation.
• Problem-solving skills to address maintenance and tenancy issues.

Benefits

• Great holidays
• Volunteering days off
• 35 hour working week (9-5)
• A fantastic pension
• Life insurance
• Cashback on healthcare
• Shopping discounts

Diversity and inclusion are integral to the Hyde Group, We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Neighbourhood Officer

Greenwich

Up to £37,000 plus paid business mileage

Hyde is looking to recruit several Neighbourhood Officers.

As part of Hyde’s commitment to improving customer service, Building Safety & improving neighbourhoods, we are looking to recruit a number of people into our newly created Neighbourhoods Officer roles.

The Neighbourhood Officers goal is to create a secure and comfortable living environment for customers foster positive relationships with the community and ensure that Hyde meets its legal and regulatory obligations related to customer safety and security.

Responsibilities

• Undertake property inspections across neighbourhoods to ensure Hyde is adhering to regulatory requirements and improving standards.
• Complete welfare and vulnerability checks with customers and produce personal centred risk assessments where applicable.
• Provide a proactive front-line service to customers.
• Foster strong relationships with residents, community groups, and local authorities, promoting a sense of security and trust within our housing communities.
• Responsible for the delivery of operational tasks from the fire safety and building safety legislation across in-scope buildings.
• Monitor and assess potential safety risks and hazards, conducting regular inspections and risk assessments to identify areas for improvement.
• Ensure properties meet all relevant regulatory and compliance standards, including health and safety regulations, fire safety standards, building codes, and any other applicable legislation.
• Maintain accurate records, documentation, and databases related to property management activities.
• Monitor and evaluate the performance of safety-related contracts and service providers, ensuring high standards of service delivery.

Essential Qualifications and Skills

• Previous experience within a site-based Neighbourhood or Housing position.
• Strong organisational and time management skills to effectively prioritise tasks and meet deadlines.
• Excellent communication and interpersonal skills for effective stakeholder engagement.
• Attention to detail and ability to maintain accurate documentation.
• Problem-solving skills to address maintenance and tenancy issues.

Benefits

• Great holidays
• Volunteering days off
• 35 hour working week (9-5)
• A fantastic pension
• Life insurance
• Cashback on healthcare
• Shopping discounts

Diversity and inclusion are integral to the Hyde Group, We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Neighbourhood Officer

Stonebridge, Willesden

Up to £37,000 plus paid business mileage

Hyde is looking to recruit several Neighbourhood Officers.

As part of Hyde’s commitment to improving customer service, Building Safety & improving neighbourhoods, we are looking to recruit a number of people into our newly created Neighbourhoods Officer roles.

The Neighbourhood Officers goal is to create a secure and comfortable living environment for customers foster positive relationships with the community and ensure that Hyde meets its legal and regulatory obligations related to customer safety and security.

Responsibilities

• Undertake property inspections across neighbourhoods to ensure Hyde is adhering to regulatory requirements and improving standards.
• Complete welfare and vulnerability checks with customers and produce personal centred risk assessments where applicable.
• Provide a proactive front-line service to customers.
• Foster strong relationships with residents, community groups, and local authorities, promoting a sense of security and trust within our housing communities.
• Responsible for the delivery of operational tasks from the fire safety and building safety legislation across in-scope buildings.
• Monitor and assess potential safety risks and hazards, conducting regular inspections and risk assessments to identify areas for improvement.
• Ensure properties meet all relevant regulatory and compliance standards, including health and safety regulations, fire safety standards, building codes, and any other applicable legislation.
• Maintain accurate records, documentation, and databases related to property management activities.
• Monitor and evaluate the performance of safety-related contracts and service providers, ensuring high standards of service delivery.

Essential Qualifications and Skills

• Previous experience within a site-based Neighbourhood or Housing position.
• Strong organisational and time management skills to effectively prioritise tasks and meet deadlines.
• Excellent communication and interpersonal skills for effective stakeholder engagement.
• Attention to detail and ability to maintain accurate documentation.
• Problem-solving skills to address maintenance and tenancy issues.

Benefits

• Great holidays
• Volunteering days off
• 35 hour working week (9-5)
• A fantastic pension
• Life insurance
• Cashback on healthcare
• Shopping discounts

Diversity and inclusion are integral to the Hyde Group, We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Maintenance Supervisor (Social Housing)

Peckham/London Bridge office base with site visits throughout South East London Boroughs

Up to £39,000 plus company van and fuel card

Hyde is looking to recruit a Maintenance Supervisor within the Responsive Repairs team.

Hyde is one of the UK’s leading Housing Associations. Property Maintenance at Hyde is responsible for ensuring that we provide all customers with a safe and decent home. As a Maintenance Supervisor, you will oversee and manage  team of Multi Skilled Repair Specialists ensuring a customer focused approach and a right first time repairs service in line with agreed budgets and performance measures.

Responsibilities

• Manage the team to ensure that key performance indicators, such as Customer Satisfaction, RTF and repairs priorities, are achieved and that works orders are closed down within agreed timescales.
• Manage trades operatives to ensure right first time completion of jobs and that all health and safety is complied with to safeguard our staff and the general public.
• Ensure that works allocation is monitored to ensure full use of time is achieved.
• Provide training and any required support tools in order to coach and equip individuals with appropriate business knowledge and skills.

Key Skills and Experience

• Experience working within building maintenance or repairs
• Supervisory or team leadership experience
• Knowledge and awareness of working with asbestos
• Social Housing experience preferred

Benefits

• 35 hours per week (Monday to Friday), 26 days holiday plus bank holidays
• Fuel card
  
• Company van
• A fantastic pension
  
• Life assurance
• Great holidays
• An award-winning flexible benefits package

Diversity and Inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences and we’re committed to cultivating an inclusive workplace which reflects our customer profile where everyone is proud to be unique.

A basic DBS check will be carried out on the successful candidate.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Repairs Supervisor (Social Housing)

Peckham/London Bridge office base with site visits throughout South East London Boroughs

Up to £39,000 plus company van and fuel card

Hyde is looking to recruit a Maintenance Supervisor within the Responsive Repairs team.

Hyde is one of the UK’s leading Housing Associations. Property Maintenance at Hyde is responsible for ensuring that we provide all customers with a safe and decent home. As a Maintenance Supervisor, you will oversee and manage  team of Multi Skilled Repair Specialists ensuring a customer focused approach and a right first time repairs service in line with agreed budgets and performance measures.

Responsibilities

• Manage the team to ensure that key performance indicators, such as Customer Satisfaction, RTF and repairs priorities, are achieved and that works orders are closed down within agreed timescales.
• Manage trades operatives to ensure right first time completion of jobs and that all health and safety is complied with to safeguard our staff and the general public.
• Ensure that works allocation is monitored to ensure full use of time is achieved.
• Provide training and any required support tools in order to coach and equip individuals with appropriate business knowledge and skills.

Key Skills and Experience

• Experience working within building maintenance or repairs
• Supervisory or team leadership experience
• Knowledge and awareness of working with asbestos
• Social Housing experience preferred

Benefits

• 35 hours per week (Monday to Friday), 26 days holiday plus bank holidays
• Fuel card
  
• Company van
• A fantastic pension
  
• Life assurance
• Great holidays
• An award-winning flexible benefits package

Diversity and Inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences and we’re committed to cultivating an inclusive workplace which reflects our customer profile where everyone is proud to be unique.

A basic DBS check will be carried out on the successful candidate.

We reserve the right to close this advert as soon as a suitable candidate has been identified.