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Supervise scheme team members to deliver customer-focused service to residents.
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Provide high quality administrative support to the Property Services team
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Manage employee relations casework and advise managers
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Lead the admin team to provide an efficient business support service.
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Manage the prevention and recovery of rent arrears.
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Act as first point of contact for customers and allocate repairs.
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Provide a 'right first time' service to residents in the Chichester area.
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Provide a 'right first time' service to residents in the Brighton area
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Provide proactive and flexible support to our Resident Services teams
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Lead the strategic and operational delivery of our customer service function
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Deliver a responsive and professional gas trade service to residents
