Job vacancies

Technical Project Manager (Agile)

London Bridge

Hybrid Working

Up to £85,000

Hyde Group is one of the UK’s largest housing providers, working across London, the South East, East Anglia and the East Midlands. With a turnover of £450m and 50,000 homes under management, Hyde provides services to more than 100,000 customers We are proud of our reputation for innovation.

The Technical Project Manager (Agile) is responsible for providing end-to-end program management leadership in support of the delivery of complex business and technical solutions in line with Hyde’s strategic objectives.

Role Overview

• Provide leadership and guidance to oversee Programme wide release planning, facilitating Scrum of Scrums, Program Sync Ups and Roadmap delivery
• Lead and support multiple Agile Project streams in a fast-paced environment by maintaining consistency of output and alignment of iteration and release goals to achieve the overall organisational vision.
• Responsible for providing leadership and guidance in support of the delivery of business led initiatives, combining traditional delivery principles and practices with an Agile development and delivery approach.
• Provide leadership and management to project managers and motivate project groups to work in an agile environment.
• Enable the teams to complete assigned tasks and combine project management practices with agile development requirements.
• Support the business’s process management by reaching across the business to get the status of work completed and assist with utilising agile methods as needed and assist in removing and overcoming obstacles in support of the team.
• Manage the performance and output for major programmes of work; holding teams accountable for their commitments; helping resolve roadblocks.
• Supporting the Agile Delivery Managers to define business requirement scope and schedule while focusing the teams on regular and timely delivery of value; organise and lead status and working meetings; own reporting and governance compliance; manage risks and issues; correct deviations from plan and own delivery planning and budget management.
• Promote cross business collaboration to deliver digital-enabled ways of working.
• Own the relationship with 3rd party vendors driving delivery as well as adherence to CICD and Agile delivery processes and principles.
• Ensure all the cross-functional teams involved in the complex delivery of the programmes succeed; make sure each member of the delivery team is fully engaged to maintain a sustainable level of pace.
• Manage multiple deliveries / programmes of varying dimensions - technical complexity, Business areas, 3rd Party vendors.
• Own the end to end Delivery lifecycle.

Essential Skills and Experience

• Proven and demonstrable experience leading complex Digital Transformation Programmes in more than one organisation
• Information Analysis and Decision Making
• Resource Management
• Stakeholder Management
• Critical Thinking and Problem Solving
• Accomplished at the reliable delivery of substantial programmes and projects within demanding time and budgetary constraints from project inception to final review
• Management of multidisciplinary teams

What does Hyde Offer

• The opportunity to work with a housing provider that is truly commercial however has a strong social conscience and puts the community at the heart of what we do
• 28 days holiday
• 35 hour working week
• An award-winning benefits package that includes a fantastic pension, life assurance, medical care and an array of benefits that can be purchased.

Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Project Manager - Construction

Rochester

£38,700 - £48,060

Hybrid Working

Hyde is looking to recruit a Project Manager to focus on Land & Construction projects.

The Hyde Group is one of the UK’s largest owners and developers of affordable housing. We have the funding in place to deliver 10,000 new homes over the next 5 years. To achieve this ambitious objective, we require an experienced Project Manager who can manage multiple residential construction projects, ensuring value for money and service excellence throughout the build lifecycle.

Responsibilities

• Project manage multiple construction projects concurrently using commercial ability to manage people, budgets and costs.
• Responsible for the construction of both affordable and market housing for rent and for sale.
• Liaise regularly with internal departments, particularly Sales and Marketing, Housing Management and Property Services to obtain their input to potential sites and existing developments.
• Monitor build programmes and monitor and review in conjunction with Consultants to ensure adherence to programmes. This includes a minimum of monthly visits to site.
• Liaise with the sales and marketing team to ensure up to date understanding of Show Home handover requirements, sales exchange and completion targets to ensure the Build programme optimises revenue generation for each development.
• Ensure that at site meetings staff are aware of the programme and the first expected income on each development.
• Identify any issues affecting programme delivery within your projects and resolve to meet required timescales.

Benefits

• Support towards RICS accreditation
• A fantastic pension
• Life assurance
• 26 days holiday plus bank holidays
• Hybrid working – 2 office days, 3 days remote
• 35-hour working week

Diversity and Inclusion is integral to Hyde as a social business. We strive to build and nurture a culture where inclusiveness is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences and Hyde is committed to cultivating an inclusive workplace, reflecting our customer profile where everyone is proud to be unique.

Closing Date: 3rd July 2022

Interviews: w/c 11th July 2022

Business Admin Apprentice

Chichester

£20,000

2 Year Fixed Term Contract

Closing date: 3rd July 2022

Interviews: 25th July - 5th August 2022

Do you want to develop new skills, gain a qualification and build a career? An apprenticeship is a great way of gaining qualifications and workplace experience at the same time. And of course, on top of starting a great new career you will also 'earn while you learn' studying for a Level 3 qualification.

The Hyde Group is one of the UK’s largest owners and developers of affordable housing, owning some 50,000 properties and having 100,000+ Customers.

As a Business Admin Apprentice you could be working in one of the following business areas:

• Income
• Change and Continuous Improvement

We’ll teach you how to:

• Act as a point of contact to customers (internal or external), ensuring any requests, queries and problems are resolved in manner that improves overall customer satisfaction/experience.
• Manage letters, emails and other correspondence from customer.
• Organise meetings including scheduling meetings, preparation of papers, taking notes if required.
• Provide support on team projects.

Minimum Requirements:

• GCSE Maths and English (if not, you are required to do the Functional Skills alongside your course)
• Good communication skills
• Passion about Technology

What perks can you look forward to?

• A competitive salary
• 26 days’ holiday
• Two paid volunteering days a year
• A pension and life assurance
• A great benefit package including retail discounts, gym discounts & Cycle2Work bike scheme

Diversity and Inclusion is integral to Hyde as a social business. We strive to build and nurture a culture where inclusiveness is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences and Hyde is committed to cultivating an inclusive workplace, reflecting our customer profile where everyone is proud to be unique.

You can find more information about our apprenticeship schemes by visiting our careers webpage.

Business Admin Apprentice

Havant

£20,000

2 Year Fixed Term Contract

Closing date: 3rd July 2022

Interviews: 25th July - 5th August 2022

Do you want to develop new skills, gain a qualification and build a career? An apprenticeship is a great way of gaining qualifications and workplace experience at the same time. And of course, on top of starting a great new career you will also 'earn while you learn' studying for a Level 3 qualification.

The Hyde Group is one of the UK’s largest owners and developers of affordable housing, owning some 50,000 properties and having 100,000+ Customers.

As a Business Admin Apprentice you could be working in Purchasing for the Property Services Division.

We’ll teach you how to:

• Act as a point of contact to customers (internal or external), ensuring any requests, queries and problems are resolved in manner that improves overall customer satisfaction/experience.
• Manage letters, emails and other correspondence from customer.
• Organise meetings including scheduling meetings, preparation of papers, taking notes if required.
• Deal with invoicing.
• Provide support on team projects.

Minimum Requirements:

• GCSE Maths and English (if not, you are required to do the Functional Skills alongside your course)
• Good communication skills
• Passion about Technology

What perks can you look forward to?

• A competitive salary
• 26 days’ holiday
• Two paid volunteering days a year
• A pension and life assurance
• A great benefit package including retail discounts, gym discounts & Cycle2Work bike scheme

Diversity and Inclusion is integral to Hyde as a social business. We strive to build and nurture a culture where inclusiveness is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences and Hyde is committed to cultivating an inclusive workplace, reflecting our customer profile where everyone is proud to be unique.

You can find more information about our apprenticeship schemes by visiting our careers webpage.

Business Admin Apprentice

London

£20,000

2 Year Fixed Term Contract

Closing date: 3rd July 2022

Interviews: 25th July - 5th August 2022

Do you want to develop new skills, gain a qualification and build a career? An apprenticeship is a great way of gaining qualifications and workplace experience at the same time. And of course, on top of starting a great new career you will also 'earn while you learn' studying for a Level 3 qualification.

The Hyde Group is one of the UK’s largest owners and developers of affordable housing, owning some 50,000 properties and having 100,000+ Customers.

As a Business Admin Apprentice you could be working in one of the following business areas:

• Hyde’s Charitable Division
• Home Ownership
• Development and Sales
• Change and Continuous Improvement

We’ll teach you how to:

• Act as a point of contact to customers (internal or external), ensuring any requests, queries and problems are resolved in manner that improves overall customer satisfaction/experience.
• Manage letters, emails and other correspondence from customer.
• Organise meetings including scheduling meetings, preparation of papers, taking notes if required.
• Provide support on team projects.

Minimum Requirements:

• GCSE Maths and English (if not, you are required to do the Functional Skills alongside your course)
• Good communication skills
• Passion about Technology

What perks can you look forward to?

• A competitive salary
• 26 days’ holiday
• Two paid volunteering days a year
• A pension and life assurance
• A great benefit package including retail discounts, gym discounts & Cycle2Work bike scheme

Diversity and Inclusion is integral to Hyde as a social business. We strive to build and nurture a culture where inclusiveness is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences and Hyde is committed to cultivating an inclusive workplace, reflecting our customer profile where everyone is proud to be unique.

You can find more information about our apprenticeship schemes by visiting our careers webpage.

Carpentry Apprentice

Havant

£20,000

2 Year Fixed Term Contract

Closing date: 3rd July 2022

Interviews: 25th July - 5th August 2022

Do you want to develop new skills, gain a qualification and build a career? An apprenticeship is a great way of gaining qualifications and workplace experience at the same time. And of course, on top of starting a great new career you will also 'earn while you learn' studying for a Level 3 qualification.

The Hyde Group is one of the UK’s largest owners and developers of affordable housing, owning some 50,000 properties and having 100,000+ Customers.

As a Carpentry Apprentice you will assist the delivery of an efficient, flexible, professional responsive repair and service to deliver a ‘right first time’ repairs service for customers whilst developing the skills and knowledge to function effectively in the designated area of the business and to complete the full carpentry qualification in line with the apprenticeship standard.

We’ll teach you how to:

• Mark and cut basic woodworking joints like a mortise and tenon, dovetail etc
• Make, assemble and fit door lining then hang a door in it
• Learn to fit mortise latch/lock in a block of wood with a brace and bit (hand powered drill)
• Cut skirting board, mitre and scribe
• Assemble stud work wall to drawing
• Scribing to irregular surfaces

Minimum Requirements:

• GCSE Maths and English (if not, you are required to do the Functional Skills alongside your course)
• Good customer service skills

What perks can you look forward to?

• A competitive salary
• 26 days’ holiday
• Two paid volunteering days a year
• A pension and life assurance
• A great benefit package including retail discounts, Gym discounts & Cycle2Work bike scheme

Diversity and Inclusion is integral to Hyde as a social business. We strive to build and nurture a culture where inclusiveness is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences and Hyde is committed to cultivating an inclusive workplace, reflecting our customer profile where everyone is proud to be unique.

You can find more information about our apprenticeship schemes by visiting our careers webpage.

Customer Service Apprentice

Chichester

£20,000

2 Year Fixed Term Contract

Closing date: 3rd July 2022

Interviews: 25th July - 5th August 2022

Do you want to develop new skills, gain a qualification and build a career? An apprenticeship is a great way of gaining qualifications and workplace experience at the same time. And of course, on top of starting a great new career you will also 'earn while you learn'. As a Customer Service Apprentice, you will learn how to provide a specialist service to our customers, whilst Hyde fund your studies for a Level 3 qualification.

The Hyde Group is one of the UK’s largest owners and developers of affordable housing, owning some 50,000 properties and having 100,000+ Customers.

Working in one of our offices, you’ll learn key skills and begin an exciting career in housing with a supportive, fast-moving team that’s regenerating neighbourhoods and creating new communities. As a Customer Service Apprentice, you will learn how to provide a specialist front line service to our customers via telephone, web & email.

We’ll teach you how to:

• Provide a customer focused service by considering customers’ needs and suggesting and implementing ways to improve current processes to increase satisfaction and minimise complaints
• Respond to tenancy or complaint related enquiries from customers
• Deal with customer queries in a polite and professional manner
• Prepare and provide accurate information to customers and other colleagues
• Optimise the use of all IT

Minimum Requirements:

• GCSE Grade C or above in Maths & English (if not, you are required to do the Functional skills alongside your course)
• Not already holding a Level 3 qualification for this apprenticeship
• Good communication skills
• Ability to find solutions to problems including overcoming obstacles put in the way
• Experience in working with customers in some capacity

What perks can you look forward to?

• A competitive salary
• 26 days’ holiday
• Two paid volunteering days a year
• Pension and life assurance
• A great benefit package including retail discounts, gym discounts & Cycle2Work bike scheme

Diversity and Inclusion is integral to Hyde as a social business. We strive to build and nurture a culture where inclusiveness is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences and Hyde is committed to cultivating an inclusive workplace, reflecting our customer profile where everyone is proud to be unique.

You can find more information about our apprenticeship schemes by visiting our careers webpage.

Customer Service Apprentice

London

£20,000

2 Year Fixed Term Contract

Closing date: 3rd July 2022

Interviews: 25th July - 5th August 2022

Do you want to develop new skills, gain a qualification and build a career? An apprenticeship is a great way of gaining qualifications and workplace experience at the same time. And of course, on top of starting a great new career you will also 'earn while you learn'. As a Customer Service Apprentice, you will learn how to provide a specialist service to our customers, whilst Hyde fund your studies for a Level 3 qualification.

The Hyde Group is one of the UK’s largest owners and developers of affordable housing, owning some 50,000 properties and having 100,000+ Customers.

Working in one of our offices, you’ll learn key skills and begin an exciting career in housing with a supportive, fast-moving team that’s regenerating neighbourhoods and creating new communities. As a Customer Service Apprentice, you will learn how to provide a specialist front line service to our customers via telephone, web & email.

We’ll teach you how to:

• Provide a customer focused service by considering customers’ needs and suggesting and implementing ways to improve current processes to increase satisfaction and minimise complaints
• Respond to tenancy or complaint related enquiries from customers
• Deal with customer queries in a polite and professional manner
• Prepare and provide accurate information to customers and other colleagues
• Optimise the use of all IT

Minimum Requirements:

• GCSE Grade C or above in Maths & English (if not, you are required to do the Functional skills alongside your course)
• Not already holding a Level 3 qualification for this apprenticeship
• Good communication skills
• Ability to find solutions to problems including overcoming obstacles put in the way
• Experience in working with customers in some capacity

What perks can you look forward to?

• A competitive salary
• 26 days’ holiday
• Two paid volunteering days a year
• Pension and life assurance
• A great benefit package including retail discounts, gym discounts & Cycle2Work bike scheme

Diversity and Inclusion is integral to Hyde as a social business. We strive to build and nurture a culture where inclusiveness is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences and Hyde is committed to cultivating an inclusive workplace, reflecting our customer profile where everyone is proud to be unique.

You can find more information about our apprenticeship schemes by visiting our careers webpage.

Data Analyst Apprentice

London Bridge

£20,000

2 Year Fixed Term Contract

Closing date: 3rd July 2022

Interviews: 25th July - 5th August 2022

Do you want to develop new skills, gain a qualification and build a career? An apprenticeship is a great way of gaining qualifications and workplace experience at the same time. And of course, on top of starting a great new career you will also 'earn while you learn' studying for a Level 4 qualification.

The Hyde Group is one of the UK’s largest owners and developers of affordable housing, owning some 50,000 properties and having 100,000+ Customers.

If you join us as an apprentice, you’ll work at our London Bridge Office, learning key skills and commencing an exciting career in housing with a supportive, fast-moving team that’s using data to make a real difference to shape Hyde’s service to our customers. As a Data Analyst Apprentice, you will learn how to support in the development and design of analytics solutions (reports, dashboards, visualisations, models).

We’ll teach you how to:

• Develop new analytics solutions
• Build and maintain knowledge in the skills and software relevant for analytics delivery
• Work collaboratively with the Engineering Team
• Understand and follow best practise analytics development standards and frameworks
• Provide technical reporting services to internal colleagues

Minimum Requirements:

• 3x A levels at Grade C, with one at Grade B (or equiv.) in one STEM subject; Maths desirable
• Some experience working with data or MS Excel
• No prior Data or Computer Science Degree

What perks can you look forward to?

• A competitive salary
• 26 days’ holiday
• Two paid volunteering days a year
• Pension and Life assurance
• A great benefit package including retail discounts, gym discounts & Cycle2Work bike scheme

Diversity and Inclusion is integral to Hyde as a social business. We strive to build and nurture a culture where inclusiveness is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences and Hyde is committed to cultivating an inclusive workplace, reflecting our customer profile where everyone is proud to be unique.

You can find more information about our apprenticeship schemes by visiting our careers webpage.

Digital Communications Apprentice

London Bridge

£20,000

2 Year Fixed Term Contract

Closing date: 3rd July 2022

Interviews: 25th July - 5th August 2022

Do you want to develop new skills, gain a qualification and build a career? An apprenticeship is a great way of gaining qualifications and workplace experience at the same time. And of course, on top of starting a great new career you will also 'earn while you learn' studying for a Level 3 qualification.

The Hyde Group is one of the UK’s largest owners and developers of affordable housing, owning some 50,000 properties and having 100,000+ Customers

As a Digital Communications Apprentice, you will learn how to assist in the delivery of high quality, customer-focused social media communications and campaigns which increase customer engagement, raise the profile of the business, and help facilitate channel shift.

We’ll teach you how to:

• Create, coordinate and report on digital communications campaigns
• Support with the day to day monitoring of Hyde’s social media accounts
• Use our content management system to upload, edit and manage content
• Write, edit and proof-read content for our intranet, website and social media channels
• Monitor analyse and report on website visitors and user journeys

Minimum Requirements:

• GCSE Grade C or above in Maths & English

What perks can you look forward to?

• A competitive salary
• 26 days’ holiday
• Two paid volunteering days a year
• A pension
• A great benefit package including retail discounts, gym discounts & Cycle2Work bike scheme

Diversity and Inclusion is integral to Hyde as a social business. We strive to build and nurture a culture where inclusiveness is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences and Hyde is committed to cultivating an inclusive workplace, reflecting our customer profile where everyone is proud to be unique.

You can find more information about our apprenticeship schemes by visiting our careers webpage.

IT Support Apprentice

London Bridge

£20,000

2 Year Fixed Term Contract

Closing date: 3rd July 2022

Interviews: 25th July - 5th August 2022

Do you want to develop new skills, gain a qualification and build a career? An apprenticeship is a great way of gaining qualifications and workplace experience at the same time. And of course, on top of starting a great new career you will also 'earn while you learn' studying for a Level 3 qualification.

The Hyde Group is one of the UK’s largest owners and developers of affordable housing, owning some 50,000 properties and having 100,000+ Customers.

As an IT support Apprentice, you will learn how to deliver a responsive, efficient and seamless IT support service, providing customers with the appropriate support, guidance to resolve IT issues.

We’ll teach you how to:

• Act as an instant and accessible point of contact for all incoming IT related issues.
• Gather appropriate information from customers to deal with all issues, queries or complaints.
• Use knowledge of Hyde’s operating environment and software applications to diagnose and resolve problems where possible and escalate to the responsible team if not able to resolve at first touch.
• Process new starter and leaver requests and setup and change processes as per departmental procedures.

Minimum Requirements:

• GCSE Maths and English (if not, you are required to do the Functional Skills alongside your course)
• Good communication skills
• Passion about Technology

What perks can you look forward to?

• A competitive salary
• 26 days’ holiday
• Two paid volunteering days a year
• A pension and life assurance
• A great benefit package including retail discounts, gym discounts & Cycle2Work bike scheme

Diversity and Inclusion is integral to Hyde as a social business. We strive to build and nurture a culture where inclusiveness is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences and Hyde is committed to cultivating an inclusive workplace, reflecting our customer profile where everyone is proud to be unique.

You can find more information about our apprenticeship schemes by visiting our careers webpage.

Plumbing Apprentice

Havant

£20,000

2 Year Fixed Term Contract

Closing date: 3rd July 2022

Interviews: 25th July - 5th August 2022

Do you want to develop new skills, gain a qualification and build a career? An apprenticeship is a great way of gaining qualifications and workplace experience at the same time. And of course, on top of starting a great new career you will also 'earn while you learn' studying for a Level 3 qualification.

The Hyde Group is one of the UK’s largest owners and developers of affordable housing, owning some 50,000 properties and having 100,000+ Customers.

As a Plumbing Apprentice you will assist the delivery of an efficient, flexible, professional responsive repair and service to deliver a ‘right first time’ repairs service for customers whilst developing the skills and knowledge to function effectively in the designated area of the business and to complete the full carpentry qualification in line with the apprenticeship standard.

We’ll teach you how to:

• Cut, bend and join fittings and pipes
• Install water, heating and drainage systems
• Find and fix faults
• Install and fix domestic appliances, such as washing machines, dishwashers and showers
• Fit weatherproof materials, joints and flashings to walls, chimneys and roofs
• Deal with emergency call-outs such as blocked drains

Minimum Requirements:

• GCSE Maths and English (if not, you are required to do the Functional Skills alongside your course)
• Good customer service skills

What perks can you look forward to?

• A competitive salary
• 26 days’ holiday
• Two paid volunteering days a year
• A pension and life assurance
• A great benefit package including retail discounts, gym discounts & Cycle2Work bike scheme

Diversity and Inclusion is integral to Hyde as a social business. We strive to build and nurture a culture where inclusiveness is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences and Hyde is committed to cultivating an inclusive workplace, reflecting our customer profile where everyone is proud to be unique.

You can find more information about our apprenticeship schemes by visiting our careers webpage.

Project Manager

London (40% site/office-based, 60% remote working)

Site visits will be throughout Kent and East Sussex, dependent on the projects

£38,700 - £48,060

Own vehicle required

Hyde is looking to recruit a Project Manager to focus on Land & Construction projects.

The Hyde Group is one of the UK’s largest owners and developers of affordable housing. We have the funding in place to deliver 10,000 new homes over the next 5 years. To achieve this ambitious objective, we require an experienced Project Manager who can manage multiple residential construction projects, ensuring value for money and service excellence throughout the build lifecycle.

Responsibilities

• Project manage multiple construction projects concurrently using commercial ability to manage people, budgets and costs.
• Responsible for the construction of both affordable and market housing for rent and for sale.
• Liaise regularly with internal departments, particularly Sales and Marketing, Housing Management and Property Services to obtain their input to potential sites and existing developments.
• Monitor build programmes and monitor and review in conjunction with Consultants to ensure adherence to programmes. This includes a minimum of monthly visits to site.
• Liaise with the sales and marketing team to ensure up to date understanding of Show Home handover requirements, sales exchange and completion targets to ensure the Build programme optimises revenue generation for each development.
• Ensure that at site meetings staff are aware of the programme and the first expected income on each development.
• Identify any issues affecting programme delivery within your projects and resolve to meet required timescales.

Benefits

• Support towards RICS accreditation
• A fantastic pension
• Life assurance
• 26 days holiday plus bank holidays
• Hybrid working – 2 site/office days, 3 days remote
• 35-hour working week

Diversity and Inclusion is integral to Hyde as a social business. We strive to build and nurture a culture where inclusiveness is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences and Hyde is committed to cultivating an inclusive workplace, reflecting our customer profile where everyone is proud to be unique.

Closing Date: 3rd July 2022

Interviews: w/c 11th July 2022

Team Administrator

London Bridge (2 days office-based, 3 days working from home)

Up to £25,520

Hyde are looking for an Administrator.

At the Hyde Group, our vision is to provide a great home for everyone. Our values guide the way we operate as a business: we’re customer driven, inclusive, collaborative and innovative.

As an Administrator, you will co-ordinate and deliver an excellent administrative support service for the whole of Hyde’s Finance Team (c150 staff).

You will also assist the Finance Team Co-ordinator in managing and co-ordinating the finance team’s workplan, staff engagement and welfare programmes.

Key Responsibilities:

• Co-ordinate and provide all admin and organisational support
• Provide PA support to the Finance Directors as required
• Diary management and co-ordination of meetings
• Support the team in the production of reports and presentations
• Create a suite of information packs for new starters within finance
• Collation of invoice packs, raising of purchase orders and contract administration

Candidates will need to be proficient in the use of MS Office, particularly with Excel, Outlook and MS Teams.

We offer a great flexible benefits package, a 35 hour working week, a fantastic pension scheme and the opportunity to work for an organisation whose social purpose is to help provide people with a home.

Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Closing date: 3rd July 2022

Interviews: 6th July 2022

Decant Officer (Contract)

Lewisham or Other Hyde Office (40% office-based, 60% remote working)

£23,885 - £30,374

FTC for 12 Months

Closing Date: 3rd July 2022

Interviews: w/c 4th July 2022

We are looking to recruit a Decant Officer.

At the Hyde Group, our vision is to provide a great home for everyone. Our values guide the way we operate as a business: we’re customer driven, inclusive, collaborative and innovative.

As a Decant Officer you will deliver a fast and efficient customer-focused decants service to Hyde residents, which includes minimising void loss whilst providing a low effort customer service, ensuring the business complies with all relevant legislation.

Duties of a Decant Officer:

• Work in close collaboration with other departments regarding requests for temporary or permanent decants, and govern the approval or rejection of these requests.

• Manage referrals to hotels for temporary decants, and monitor the timescales for works to be completed, obtaining regular updates on progress so as to ensure that the Hyde Group is being as cost effective as possible.

• Work together with the Empty Homes and Lettings Officers to review empty homes that could be considered for urgent moves or decants.

• Provide a responsive service to customer enquiries; maintain regular contact and progress updates at all times to ensure a seamless service is provided.

• Regularly review the Decant budget in conjunction with the Head of Empty Homes and Lettings to ensure that it remains within budget requirements.

• Manage the allocation and authorisation of payments to residents for Disturbance or Home loss ensuring that payments are made in line with the Hyde Group’s Policy and Procedure and liaise with residents regarding the options available to them.

• Work in collaboration within own function and with other teams to deliver Hyde’s strategic plan

The successful candidate will be a team player, be able to deliver difficult messages and well organised. There is also an option to work from other Hyde offices in this role.

We offer a great flexible benefits package, a 35 hour working week, a fantastic pension scheme and the opportunity to work for an organisation whose social purpose is to help provide people with a home.

Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Technical Agile Programme Manager

London Bridge

Hybrid Working

Up to £85,000

Hyde Group is one of the UK’s largest housing providers, working across London, the South East, East Anglia and the East Midlands. With a turnover of £450m and 50,000 homes under management, Hyde provides services to more than 100,000 customers We are proud of our reputation for innovation.

The Technical Agile Programme Manager is responsible for providing end-to-end program management leadership in support of the delivery of complex business and technical solutions in line with Hyde’s strategic objectives.

Role Overview

• Provide leadership and guidance to oversee Programme wide release planning, facilitating Scrum of Scrums, Program Sync Ups and Roadmap delivery
• Lead and support multiple Agile Project streams in a fast-paced environment by maintaining consistency of output and alignment of iteration and release goals to achieve the overall organisational vision.
• Responsible for providing leadership and guidance in support of the delivery of business led initiatives, combining traditional delivery principles and practices with an Agile development and delivery approach.
• Provide leadership and management to project managers and motivate project groups to work in an agile environment.
• Enable the teams to complete assigned tasks and combine project management practices with agile development requirements.
• Support the business’s process management by reaching across the business to get the status of work completed and assist with utilising agile methods as needed and assist in removing and overcoming obstacles in support of the team.
• Manage the performance and output for major programmes of work; holding teams accountable for their commitments; helping resolve roadblocks.
• Supporting the Agile Delivery Managers to define business requirement scope and schedule while focusing the teams on regular and timely delivery of value; organise and lead status and working meetings; own reporting and governance compliance; manage risks and issues; correct deviations from plan and own delivery planning and budget management.
• Promote cross business collaboration to deliver digital-enabled ways of working.
• Own the relationship with 3rd party vendors driving delivery as well as adherence to CICD and Agile delivery processes and principles.
• Ensure all the cross-functional teams involved in the complex delivery of the programmes succeed; make sure each member of the delivery team is fully engaged to maintain a sustainable level of pace.
• Manage multiple deliveries / programmes of varying dimensions - technical complexity, Business areas, 3rd Party vendors.
• Own the end to end Delivery lifecycle.

Essential Skills and Experience

• Proven and demonstrable experience leading complex Digital Transformation Programmes in more than one organisation
• Information Analysis and Decision Making
• Resource Management
• Stakeholder Management
• Critical Thinking and Problem Solving
• Accomplished at the reliable delivery of substantial programmes and projects within demanding time and budgetary constraints from project inception to final review
• Management of multidisciplinary teams

What does Hyde Offer

• The opportunity to work with a housing provider that is truly commercial however has a strong social conscience and puts the community at the heart of what we do
• 28 days holiday
• 35 hour working week
• An award-winning benefits package that includes a fantastic pension, life assurance, medical care and an array of benefits that can be purchased.

Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Scheme Co-ordinator

Mobile role - Covering South East London, Kent & Surrey

Salary: £20,185 - £25,520

Closing date: 04/07/2022

We are looking for a Scheme Co-ordinator. The main purpose of this role is to ensure an effective risk and property management service of Hyde’s directly managed sheltered & supported homes, supporting Property Managers to ensure that schemes and estates are fully compliant with all relevant legislation and regulations and in line with Hyde Group policies and procedures.

Deliver a proactive, effective and customer focused housing management service to residents of the Hyde Group in our sheltered and supported schemes, ensuring high standards of compliance, accurate record keeping and collaboration with stakeholders.

Duties of a Scheme Co-ordinator:

• Completion of PCFRAs (Person Centred Fire Risk Assessments) and PEEPs (Personal Emergency Evacuation Plans) for all residents living in sheltered and supported accommodation. Liaison with internal and external stakeholders to ensure resolution of identified risks
• Carry out periodic compliance functions including fire alarm testing, pull cord testing, fire drills and emergency lighting testing and complete logs of all testing undertaken. Follow up actions and ensure resolution from H&S inspections and audits.
• Management of communal areas including monitoring of shared facilities, including laundry and guest rooms
• Liaise with other departments to ensure appropriate follow-up works are undertaken following FRAs
• Take ownership of issues identified following inspections, liaising with Tenancy Managers, Property Managers, Estate Services and Property Services to ensure property and tenancy issues dealt with.
• Implement the Hyde Group Health and Safety Policy and Procedure, ensuring that all practices and procedures are undertaken in accordance with ensuring a health and safe working environment.
• Follow policies, procedures and systems covering all aspects of work. Raise any non-compliance or process failures with Managers as set out in the Risk Management framework, encompassing Health and Safety, Data Protection and management controls or compliance with all statuary, regulatory and policy requirements relating to the management of the Hyde Group.
• Ensure charges to residents are accurate, in line with service charge legislation, and the service delivered is appropriately recharged to residents benefitting from the service

We offer a great flexible benefits package, the ability to engage in flexible working, 26 days annual holiday and a 35 hour working week and the opportunity to work for an organisation whose social purpose is to help provide people with a home.

Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Construction Health & Safety Officer - Site Inspector 

London - with weekly travel to Lewisham and regular travel to Hyde Development Sites throughout London & South East (Site-Based)

£38,700 - £45,000

Own Vehicle Required

Hyde is looking to recruit a Site Inspector to focus on our Construction projects.

The Hyde Group is one of the UK’s largest owners and developers of affordable housing. We have the funding in place to deliver 10,000 new homes over the next 5 years.

As a Site Inspector, you will be responsible for independent site inspections to review quality of workmanship and specification against contract, along with ensuring health and safety of site and operatives is being always adhered to.

You will also report on findings at sites across the Hyde regions to the Project Manager to record and address at site meetings, whilst working alongside the Clerk of Works and Employers Agent to ensure Hyde’s standards are met.

Responsibilities

• Support the construction team by carrying out regular visits and inspections of sites throughout the construction phase to check on health and safety and quality of build.
• Contribute to the review of ER’s to ensure appropriate quality and health and safety provisions are included.
• Provide monthly reports on site quality and health and safety for senior management team.
• Work collaboratively with key stakeholders to include Project Managers, Technical Managers and Employers Agents.
• Strong communication and negation skills required to ensure Hyde’s quality and health & safety requirements are adhered to.
• Working with the project managers to ensure all principal contractor and principal designer requirements are met.
• Ensure that the development remains compliant with the relevant construction and procurement related legislation, Building Regulations and CDM requirements, through key stage inspections and Project Team Working.
• Contribute to the review of contractor performance through post completion reviews.

Candidates will need to demonstrate a strong technical knowledge of building technology and compliance with Building Regulations, NHBC/Premier/LABC, GLA/Homes England and other relevant housing standards.

Benefits

• A fantastic pension
• Life assurance
• 26 days holiday plus bank holidays
• 35-hour working week

Diversity and Inclusion is integral to Hyde as a social business. We strive to build and nurture a culture where inclusiveness is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences and Hyde is committed to cultivating an inclusive workplace, reflecting our customer profile where everyone is proud to be unique.

Closing Date: 6th July 2022

Interviews: w/c 18th July 2022

Applications Trainer

Location – London Bridge with hybrid working available.

Salary £30,600 - £37,080

Closing date: Thursday 7th July

Interviews: w/c 11th July

We’re looking to recruit an Applications Trainer to join our Programme & Service Delivery Team at our head office located near London Bridge. This is a full-time permanent role, with flexible working available on a hybrid basis (60% remote and 40% office based). You will also be required to travel to other Hyde offices as and when required.

The Hyde Group’s vision is to provide a great home for everyone. Our values guide the way we operate as a business: we’re customer driven, inclusive, collaborative and innovative.

In this role, you’ll provide expert technical knowledge in developing and delivering training for software applications in the Hyde groups IT service catalogue in order to meet the changing and ongoing needs of the business and deliver the highest standards of customer service in line with the Hyde group's vision, policies and service promise.

Duties of an Applications Trainer

• Creation of training manuals and user quides
• Provide expert training support in Northgate, NED, Salesforce, Total Mobile Connect and all other applications as required including but not limited to: Keystone, Liberty, Umbraco and Toonimo
• Hold accountability for creating, implementing, and evaluating software training solutions for the Hyde Group, ensuring it is tailored fit for purpose, and effective.
• Liaise and negotiate with business service users to ensure that classroom training is targeted in the required areas and delivered as required.
• Continuously seek feedback from service users to continuously improve the delivery of IT training for The Hyde Group.
• Liaise with internal business uses to ensure that IT e-learning training is targeted in the required areas and delivered as required.
• Develop and deliver floor walking sessions (physical and virtual) providing proactive one to one application training support when needed.

We offer a great flexible benefits package, a 35-hour working week, a fantastic pension scheme and the opportunity to work for an organisation whose social purpose is to help provide people with a home.

Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Regional Development Associate Director

Brighton

Up to £89,450 + Car allowance + Bonus

Hyde is looking to recruit a Development Associate Director to cover Brighton/West Sussex

The Hyde Group is one of the UK’s largest owners and developers of affordable housing. We have the funding in place to deliver 10,000 new homes over the next 5 years. To achieve this ambitious objective, we require experienced Land Managers and Development Executives who can deliver a great pipeline of land deals, allowing us to build more homes.

Accountabilities

• Responsible for leading and managing a high performing team identifying and acquiring suitable development sites/land opportunities (with or without planning consent), ensuring that maximum contribution is achieved from all land investments.
• Promote sites through the planning system to obtain planning permission. Achieve annual targets for land with implementable planning permission to go into production. The role will concentrate on land that can be developed quickly -either immediately or within the next two to three years.
• Project manage multiple land purchases concurrently using commercial ability to effectively manage people, budgets and costs.
• Acquisition of land on the most cost-effective basis and within defined areas both Brownfield and Greenfield sites , reflecting the Group's commitment to delivering both Urban Regeneration and Rural housing.

Skills/Experience

• Extensive experience of securing land deals for residential use within the Kent /Sussex areas.
• Exposure to the workings of a Registered Provider
• A readily available network of contacts, allowing you to be effective immediately
• Excellent communication skills
• Strong commercial acumen
• Ability to manage a team

Benefits

• A fantastic pension
• Life assurance
• 30 days holiday
• Car allowance (£6K)
• Bupa
• Bonus (10%)
• Agile working
• 35-hour working week.

Diversity and Inclusion is integral to Hyde as a social business. We strive to build and nurture a culture where inclusiveness is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences and Hyde is committed to cultivating an inclusive workplace, reflecting our customer profile where everyone is proud to be unique.

Closing Date Wednesday 7th July

Electrician

Chichester

£34,000 - £39,000 per annum plus additional pay for out of hours service

Full time, permanent

Essential Certificates: 18th Edition, City and Guilds Parts 1, 2 and 2330 level 3 or equivalent, 2391 Test & Inspection levels

A basic DBS check will be carried out on the successful candidate

We are looking to recruit an Electrician.

At the Hyde Group, our vision is to provide a great home for everyone. Our values guide the way we operate as a business: we’re customer driven, inclusive, collaborative and innovative.

As an Electrician you will deliver effective primary trade skills of an Electrician to a minimum standard of 18th Edition, City and Guilds Parts 1, 2 and 2330 level 3 or equivalent, 2391 Test & Inspection levels. You will also work in accordance with NICEIC requirements in order to provide a ‘right first time’ service to residents enhancing overall customer satisfaction with Hyde Group properties.

Duties of an Electrician:

• Provide a responsive and professional electrical service to residents ensuring all internal and external work sites are adequately protected, maintained and safe.
• Deliver works such as rewires, remedial works, installation of smoke detectors, boiler re wiring, test and inspections, condition reposts and day to day responsive repairs maintenance.
• Participate in the 'out of hours' service (1 in 6 weeks) delivery on a rota basis to ensure electrical issues are dealt with promptly.
• Act as a liaison between residents and internal teams to ensure any property-related issues are highlighted and resolved promptly.
• Undertake any required repairs in order to maintain high levels of safety, security and working conditions across Hyde Group properties (including vehicles and tools) in compliance with current policies and procedures.
• Perform routine maintenance checks on vehicles reporting defects, accidental damage or loss of property in accordance with standard procedures.

We offer a great flexible benefits package, a 39 hour working week, a company van, fuel card, PDA, a fantastic pension and the opportunity to work for an organisation whose social purpose is to help provide people with a home.

Diversity and Inclusion is integral to Hyde as a social business. It is also critical to delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusiveness is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences and Hyde is committed to cultivating an inclusive workplace, reflecting our customer profile where everyone is proud to be unique.

Electrician

Chichester

£34,000 - £39,000 per annum plus additional pay for out of hours service

Full time, permanent

Essential Certificates: 18th Edition, City and Guilds Parts 1, 2 and 2330 level 3 or equivalent, 2391 Test & Inspection levels

A basic DBS check will be carried out on the successful candidate

We are looking to recruit an Electrician.

At the Hyde Group, our vision is to provide a great home for everyone. Our values guide the way we operate as a business: we’re customer driven, inclusive, collaborative and innovative.

As an Electrician you will deliver effective primary trade skills of an Electrician to a minimum standard of 18th Edition, City and Guilds Parts 1, 2 and 2330 level 3 or equivalent, 2391 Test & Inspection levels. You will also work in accordance with NICEIC requirements in order to provide a ‘right first time’ service to residents enhancing overall customer satisfaction with Hyde Group properties.

Duties of an Electrician:

• Provide a responsive and professional electrical service to residents ensuring all internal and external work sites are adequately protected, maintained and safe.
• Deliver works such as rewires, remedial works, installation of smoke detectors, boiler re wiring, test and inspections, condition reposts and day to day responsive repairs maintenance.
• Participate in the 'out of hours' service (1 in 6 weeks) delivery on a rota basis to ensure electrical issues are dealt with promptly.
• Act as a liaison between residents and internal teams to ensure any property-related issues are highlighted and resolved promptly.
• Undertake any required repairs in order to maintain high levels of safety, security and working conditions across Hyde Group properties (including vehicles and tools) in compliance with current policies and procedures.
• Perform routine maintenance checks on vehicles reporting defects, accidental damage or loss of property in accordance with standard procedures.

We offer a great flexible benefits package, a 39 hour working week, a company van, fuel card, PDA, a fantastic pension and the opportunity to work for an organisation whose social purpose is to help provide people with a home.

Diversity and Inclusion is integral to Hyde as a social business. It is also critical to delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusiveness is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences and Hyde is committed to cultivating an inclusive workplace, reflecting our customer profile where everyone is proud to be unique.

Electrician

Chichester

£34,000 - £39,000 per annum plus additional pay for out of hours service

Full time, permanent

Essential Certificates: 18th Edition, City and Guilds Parts 1, 2 and 2330 level 3 or equivalent, 2391 Test & Inspection levels

A basic DBS check will be carried out on the successful candidate

We are looking to recruit an Electrician.

At the Hyde Group, our vision is to provide a great home for everyone. Our values guide the way we operate as a business: we’re customer driven, inclusive, collaborative and innovative.

As an Electrician you will deliver effective primary trade skills of an Electrician to a minimum standard of 18th Edition, City and Guilds Parts 1, 2 and 2330 level 3 or equivalent, 2391 Test & Inspection levels. You will also work in accordance with NICEIC requirements in order to provide a ‘right first time’ service to residents enhancing overall customer satisfaction with Hyde Group properties.

Duties of an Electrician:

• Provide a responsive and professional electrical service to residents ensuring all internal and external work sites are adequately protected, maintained and safe.
• Deliver works such as rewires, remedial works, installation of smoke detectors, boiler re wiring, test and inspections, condition reposts and day to day responsive repairs maintenance.
• Participate in the 'out of hours' service (1 in 6 weeks) delivery on a rota basis to ensure electrical issues are dealt with promptly.
• Act as a liaison between residents and internal teams to ensure any property-related issues are highlighted and resolved promptly.
• Undertake any required repairs in order to maintain high levels of safety, security and working conditions across Hyde Group properties (including vehicles and tools) in compliance with current policies and procedures.
• Perform routine maintenance checks on vehicles reporting defects, accidental damage or loss of property in accordance with standard procedures.

We offer a great flexible benefits package, a 39 hour working week, a company van, fuel card, PDA, a fantastic pension and the opportunity to work for an organisation whose social purpose is to help provide people with a home.

Diversity and Inclusion is integral to Hyde as a social business. It is also critical to delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusiveness is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences and Hyde is committed to cultivating an inclusive workplace, reflecting our customer profile where everyone is proud to be unique.

Domestic Gas Engineer

Brighton, covering predominately RH and BN postcode areas

£30,600 - £40,000 per year, depending on experience + £300 stand by fee + £57 per out of hours job

Company Van & Fuel Card provided

Essential Qualifications: CCN1, CKR1, CENWAT

A basic DBS check will be carried out on the successful candidate

We are looking to recruit a Domestic Gas Engineer.

At the Hyde Group, our vision is to provide a great home for everyone. Our values guide the way we operate as a business: we’re customer driven, inclusive, collaborative and innovative.

We are seeking a Domestic Gas Engineer to deliver effective primary trade skills to service, install and repair all domestic gas appliances in order to deliver an efficient service to residents enhancing overall customer satisfaction.

Duties of a Domestic Gas Engineer:

• Service, installation and repair of domestic gas appliances (i.e. Gas boilers, fires)
• Perform routine maintenance checks on defects, accidental damage or loss of property
• Maintain and monitor the supply, stock and use of materials
• Participate in the ‘out of hours’ service delivery on a rota basis (every 1 in 6 weeks)

We offer an award-winning flexible benefits package, a 39 hour working week, 26 days annual leave (plus bank holidays), Company Van, PDA, Fuel Card, Analyser, a fantastic pension scheme and the opportunity to work for an organisation whose social purpose is to help provide people with a home.

Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Domestic Gas Engineer

Crawley, covering predominately RH and BN postcode areas

£30,600 - £40,000 per year, depending on experience + £300 stand by fee + £57 per out of hours job

Company Van & Fuel Card provided

Essential Qualifications: CCN1, CKR1, CENWAT

A basic DBS check will be carried out on the successful candidate

We are looking to recruit a Domestic Gas Engineer.

At the Hyde Group, our vision is to provide a great home for everyone. Our values guide the way we operate as a business: we’re customer driven, inclusive, collaborative and innovative.

We are seeking a Domestic Gas Engineer to deliver effective primary trade skills to service, install and repair all domestic gas appliances in order to deliver an efficient service to residents enhancing overall customer satisfaction.

Duties of a Domestic Gas Engineer:

• Service, installation and repair of domestic gas appliances (i.e. Gas boilers, fires)
• Perform routine maintenance checks on defects, accidental damage or loss of property
• Maintain and monitor the supply, stock and use of materials
• Participate in the ‘out of hours’ service delivery on a rota basis (every 1 in 6 weeks)

We offer an award-winning flexible benefits package, a 39 hour working week, 26 days annual leave (plus bank holidays), Company Van, PDA, Fuel Card, Analyser, a fantastic pension scheme and the opportunity to work for an organisation whose social purpose is to help provide people with a home.

Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Multi Skilled Trade Operative (Social Housing)

Chichester

£27,800 - £29,200 per annum

Company van provided plus fuel card & mobile device

26 Days Holiday plus bank holidays

We offer an award-winning flexible benefits package and a competitive pension scheme

A basic DBS check will be carried out on the successful candidate

Are you a qualified, and experienced Repairs Specialist? Do you have experience working in Social Housing along with the drive to further your career in a rewarding new position? If so, we may be able to help you!

We are looking to recruit a skilled and efficient external multi skilled Repairs Specialist to join our team based in Chichester covering surrounding areas working in occupied, and void properties.

Ideally, we are looking for a Repairs Specialist who has social housing or domestic repairs/maintenance experience.

Essential Experience

• Demonstrable competence within a primary and secondary trade. 
• Skills and experience, sufficient to enable the completion of repairs at the first visit (first time fix).
• Experience of working in a customer focused environment within agreed performance targets.
• Proven ability to work methodically, follow agreed procedures and accurately record data and information.
• Ability to work with minimal supervision and demonstrate organisational and time management skills.
• Ability to make decisions and solve problems seeking any advice required.
• Ability to carry out physical tasks and lift weights in accordance with Health and Safety guidelines.
• Ability to operate safely having taken into account any environmental circumstances and possible risks.
• Full, clean UK Driving Licence.
• An ability to understand and put into practise any health and safety regulations involved in repair works.

You will be working for a modern, forward thinking business; that believe the strengths, skills and personalities of their people are the key to the company's success.

This is a full-time role with a 39-hour working week, you will also be required to be on the call out rota. You will receive a competitive salary, with overtime and call outs paid additionally.

For your chance of securing this fantastic role apply now!

Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Multi Skilled Trade Operative (Social Housing)

Southampton

£27,800 - £29,200 per annum

Company van provided plus fuel card & mobile device

26 Days Holiday plus bank holidays

We offer an award-winning flexible benefits package and a competitive pension scheme

A basic DBS check will be carried out on the successful candidate

Are you a qualified, and experienced Repairs Specialist? Do you have experience working in Social Housing along with the drive to further your career in a rewarding new position? If so, we may be able to help you!

We are looking to recruit a skilled and efficient external multi skilled Repairs Specialist to join our team based in Southampton covering surrounding areas working in occupied, and void properties.

Ideally, we are looking for a Repairs Specialist who has social housing or domestic repairs/maintenance experience.

Essential Experience

• Demonstrable competence within a primary and secondary trade. 
• Skills and experience, sufficient to enable the completion of repairs at the first visit (first time fix).
• Experience of working in a customer focused environment within agreed performance targets.
• Proven ability to work methodically, follow agreed procedures and accurately record data and information.
• Ability to work with minimal supervision and demonstrate organisational and time management skills.
• Ability to make decisions and solve problems seeking any advice required.
• Ability to carry out physical tasks and lift weights in accordance with Health and Safety guidelines.
• Ability to operate safely having taken into account any environmental circumstances and possible risks.
• Full, clean UK Driving Licence.
• An ability to understand and put into practise any health and safety regulations involved in repair works.

You will be working for a modern, forward thinking business; that believe the strengths, skills and personalities of their people are the key to the company's success.

This is a full-time role with a 39-hour working week, you will also be required to be on the call out rota. You will receive a competitive salary, with overtime and call outs paid additionally.

For your chance of securing this fantastic role apply now!

Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Multi Trade Carpenter (Social Housing)

Havant

£27,800 - £29,200 per annum

Company van provided plus fuel card & mobile device

26 Days Holiday plus bank holidays

We offer an award-winning flexible benefits package and a competitive pension scheme

A basic DBS check will be carried out on the successful candidate

Are you a qualified, and experienced Carpenter? Do you have experience working in Social Housing along with the drive to further your career in a rewarding new position? If so, we may be able to help you!

We are looking to recruit a skilled and efficient external multi skilled carpentry operative to join our team based in Havant covering surrounding areas working in occupied, and void properties.

Ideally, we are looking for a carpenter who has social housing or domestic repairs/maintenance experience.

Essential Experience

• Demonstrable competence within required primary trade: Carpentry 
• Skills and experience, sufficient to enable the completion of repairs at the first visit (first time fix).
• Experience of working in a customer focused environment within agreed performance targets.
• Proven ability to work methodically, follow agreed procedures and accurately record data and information.
• Ability to work with minimal supervision and demonstrate organisational and time management skills.
• Ability to make decisions and solve problems seeking any advice required.
• Ability to carry out physical tasks and lift weights in accordance with Health and Safety guidelines.
• Ability to operate safely having taken into account any environmental circumstances and possible risks.
• Full, clean UK Driving Licence.
• An ability to understand and put into practise any health and safety regulations involved in carpentry works.

You will be working for a modern, forward thinking business; that believe the strengths, skills and personalities of their people are the key to the company's success.

This is a full-time role with a 39-hour working week, you will also be required to be on the call out rota. You will receive a competitive salary, with overtime and call outs paid additionally.

For your chance of securing this fantastic role apply now!

Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Multi Trade Plumber (Social Housing)

Brighton

£27,800 - £29,200 per annum

Company van provided plus fuel card & mobile device

26 Days Holiday plus bank holidays

We offer an award-winning flexible benefits package and a competitive pension scheme

A basic DBS check will be carried out on the successful candidate

Are you a qualified, and experienced Plumber? Do you have experience working in Social Housing along with the drive to further your career in a rewarding new position? If so, we may be able to help you!

We are looking to recruit a skilled and efficient external multi skilled plumbing operative to join our team based in Brighton covering surrounding areas working in occupied, and void properties.

Ideally, we are looking for a plumber who has social housing or domestic repairs/maintenance experience.

Essential Experience

• Demonstrable competence within required primary trade: Plumbing 
• Skills and experience, sufficient to enable the completion of repairs at the first visit (first time fix).
• Experience of working in a customer focused environment within agreed performance targets.
• Proven ability to work methodically, follow agreed procedures and accurately record data and information.
• Ability to work with minimal supervision and demonstrate organisational and time management skills.
• Ability to make decisions and solve problems seeking any advice required.
• Ability to carry out physical tasks and lift weights in accordance with Health and Safety guidelines.
• Ability to operate safely having taken into account any environmental circumstances and possible risks.
• Full, clean UK Driving Licence.
• An ability to understand and put into practise any health and safety regulations involved in plumbing works.

You will be working for a modern, forward thinking business; that believe the strengths, skills and personalities of their people are the key to the company's success.

This is a full-time role with a 39-hour working week, you will also be required to be on the call out rota. You will receive a competitive salary, with overtime and call outs paid additionally.

For your chance of securing this fantastic role apply now!

Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Multi Trade Plumber (Social Housing)

Havant

£27,800 - £29,200 per annum

Company van provided plus fuel card & mobile device

26 Days Holiday plus bank holidays

We offer an award-winning flexible benefits package and a competitive pension scheme

A basic DBS check will be carried out on the successful candidate

Are you a qualified, and experienced Plumber? Do you have experience working in Social Housing along with the drive to further your career in a rewarding new position? If so, we may be able to help you!

We are looking to recruit a skilled and efficient external multi skilled plumbing operative to join our team based in Havant covering surrounding areas working in occupied, and void properties.

Ideally, we are looking for a plumber who has social housing or domestic repairs/maintenance experience.

Essential Experience

• Demonstrable competence within required primary trade: Plumbing 
• Skills and experience, sufficient to enable the completion of repairs at the first visit (first time fix).
• Experience of working in a customer focused environment within agreed performance targets.
• Proven ability to work methodically, follow agreed procedures and accurately record data and information.
• Ability to work with minimal supervision and demonstrate organisational and time management skills.
• Ability to make decisions and solve problems seeking any advice required.
• Ability to carry out physical tasks and lift weights in accordance with Health and Safety guidelines.
• Ability to operate safely having taken into account any environmental circumstances and possible risks.
• Full, clean UK Driving Licence.
• An ability to understand and put into practise any health and safety regulations involved in plumbing works.

You will be working for a modern, forward thinking business; that believe the strengths, skills and personalities of their people are the key to the company's success.

This is a full-time role with a 39-hour working week, you will also be required to be on the call out rota. You will receive a competitive salary, with overtime and call outs paid additionally.

For your chance of securing this fantastic role apply now!

Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Customer Services Officer (Call Centre)

Chichester (40% office-based, 60% remote working)

£20,185 per annum

Permanent, full time working 35 hours per week, between 8:00 am - 8:00 pm

We are recruiting a Customer Services Officer to work in our customer service contact centre (call centre).

Our brilliant benefits include, a 35 hour working week, 26 days holiday plus public/bank holidays, a Health Cash Plan, an excellent pension scheme where we contribute up to 10%, an employee discount portal and much, much more. You will also have the opportunity to work for an organisation whose social purpose is to help provide people with a home.

At the Hyde Group, our vision is to provide a great home for everyone. Our values guide the way we operate as a business: we’re customer driven, inclusive, collaborative and innovative.

As a Customer Services Officer, you will be delivering an exemplar front line Customer Service via all media, including telephone, web, email and white mail, ensuring a high quality information and advice service is provided in line with Hyde's vision, policies and service promise.

Duties of a Customer Services Officer:

• Acting as a first point of contact for customers across the Hyde brand.
• Handling between 30-50 demanding telephone enquiries daily.
• Referring specialist and complex enquiries to relevant teams.
• Providing a great customer service across all platforms.
• Meeting or exceeding KPIs / targets.
• Building and maintaining excellent rapport with our customers.

The successful candidate will be required to work 35 hours per week in shifts between 8am to 8pm Monday to Friday (on rare occasions you may be required on work on a Saturday due to business demands). Please note, all late shifts will be worked from home.

Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Customer Services Officer (Call Centre)

Lewisham (40% office-based, 60% remote working)

£20,185 per annum

Permanent, full time working 35 hours per week, between 8:00 am - 8:00 pm

We are recruiting a Customer Services Officer to work in our customer service contact centre (call centre).

Our brilliant benefits include, a 35 hour working week, 26 days holiday plus public/bank holidays, a Health Cash Plan, an excellent pension scheme where we contribute up to 10%, an employee discount portal and much, much more. You will also have the opportunity to work for an organisation whose social purpose is to help provide people with a home.

At the Hyde Group, our vision is to provide a great home for everyone. Our values guide the way we operate as a business: we’re customer driven, inclusive, collaborative and innovative.

As a Customer Services Officer, you will be delivering an exemplar front line Customer Service via all media, including telephone, web, email and white mail, ensuring a high quality information and advice service is provided in line with Hyde's vision, policies and service promise.

Duties of a Customer Services Officer:

• Acting as a first point of contact for customers across the Hyde brand.
• Handling between 30-50 demanding telephone enquiries daily.
• Referring specialist and complex enquiries to relevant teams.
• Providing a great customer service across all platforms.
• Meeting or exceeding KPIs / targets.
• Building and maintaining excellent rapport with our customers.

The successful candidate will be required to work 35 hours per week in shifts between 8am to 8pm Monday to Friday (on rare occasions you may be required on work on a Saturday due to business demands). Please note, all late shifts will be worked from home.

Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.