Tuesday 15 July, 8pm

Thames Water have now restored the water supply to most customers in the affected postcodes (SE1,SE5, SE8, SE11, SE14, SE15, SE16, SE17, SW4, SW8 and SW9). If you water pressure is still low this should gradually improve in the coming hours. They have a support team on Verney Road, SE16 for those still affected or who are affected by flooding.

Please clear all sinks and basins of obstructions eg washing up, and remove all plugs. Leave kitchen and bathroom taps in the ‘OFF’ position in readiness for the return of the water supply.

Problem with lights and power

If your lights and power sockets are not working

If the supplier can’t find a problem, it’s an emergency. Please call us on 0800 3 282 282. You can contact us on this number 24 hours a day, 365 days a year.

Help us fix it faster​

Are your neighbours affected too? Please contact your supplier before you call us, to see if there is a problem with your electricity supply.