Hyde installed the washing machine
This isn’t an emergency – you should report as a routine repair. Please turn the washing machine off and don’t use it until it’s been repaired.
The washing machine wasn't installed by Hyde
We don’t repair washing machines installed by others. You should speak to whoever installed the machine or contact a plumber.
Good to know
If you're unsure who installed the washing machine, you can check the 'service charge' part of your rent statement for 'white goods'.
Extra help when it's needed
This toolkit is just a guide. If you or your household require extra support (for example due to disability, illness or age) and need to report this issue as an emergency, then please contact us to explain your circumstances and we’ll be happy to help.