MyAccount is our free, safe and secure online service that can be used anytime, anywhere to manage your home.
Log in or register for MyAccount
What can I do on MyAccount?
✔ Check your balance
✔ Make a payment anytime, anywhere
✔ Update your details, such as your email address or phone number
✔ Make an enquiry about your rent or service charges
✔ Give us your feedback, including making a complaint
✔ Book a repair*
✔ Report an issue in your neighbourhood (eg lift, communal door entry, lighting)*
*Customers in Peterborough will need to call us to report their repair. Sorry for the inconvenience. We’ll have this feature ready for you as soon as possible.