We’ll support customers and communities so they can thrive, providing services that deliver long-term social impact.

To do this, we’ll:

  • We’ll listen empathetically, and provide community development services through Hyde Foundation to make a positive, lasting difference
  • Ensure all rent and charges are collected. We’ll provide advice to help customers in times of need, helping them to sustain their tenancies
  • Measure and improve the social impact of our work with customers and communities.