We’ll maintain and invest in homes and community spaces, so they’re safe, decent and sustainable for the long term.
To do this, we’ll:
- Deliver high quality repairs services which are timely, convenient, good value and tailored to customers’ needs
- Ensure all our homes are safe and decent, that they meet all legal standards as a minimum, and that we take action to resolve any issues we find
- Regularly check the condition of homes, ensuring they meet customers’ needs now and in the future, using this data to plan investment and to support asset and portfolio management strategies
- Implement strategies which ensure homes, communities and other assets are climate resilient and meet our 2030 sustainability targets, and our net zero 2050 target.