Current jobs

Salesforce Administrator
London Bridge
Up to £60,000

Hyde is looking for a Salesforce Administrator to join our collaborative and values-driven team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development.

As a Salesforce Administrator at Hyde, you will play a key role in enhancing and maintaining our Salesforce platform. You’ll deliver high-quality support, configuration, and administration across the Group’s Salesforce environment — ensuring a secure, seamless, and data-driven experience for colleagues and customers. This role requires someone with current, hands-on administrator experience (not consultancy backgrounds) and a willingness to support occasional weekend work when required.

Key Duties

• Manage user and licence administration, including roles, profiles, permissions, and public groups.
• Own and resolve Salesforce support tickets, demonstrating strong technical and customer service skills.
• Collaborate with Analysts, Developers, and Architects to deliver fixes, enhancements, and system improvements.
• Configure Salesforce using best practice tools such as flows, workflow, Process Builder, record types, dashboards, and reports.
• Carry out data loading and transformations using Salesforce Data Loader and support environment refreshes and back-ups.

Why Join Hyde?

Hyde is part of the Hyde group, one of the UK’s leading housing providers, managing and owning around 120,000 homes nationwide. We’re committed to building safe, sustainable communities where people can thrive. With a strong social purpose, long-term investment plans, and a focus on innovation, Hyde is a place where you can grow your career while making a real difference.

As a Salesforce Administrator we’re seeking someone who can bring:

• Proven experience in hands-on Salesforce administration, including Service Cloud, Experience Cloud, configuration, and data loads.
• Strong communication and stakeholder management skills.
• A proactive mindset and passion for continuous improvement and system optimisation.
• The ability to interpret user needs, collaborate with technical and non-technical stakeholders, and manage security, profiles, permissions, and flows effectively.

The Benefits of Joining Hyde

• Excellent pension scheme
• Generous holiday allowance
• Life assurance
• Award-winning flexible benefits platform
• Support for learning and career development
• Hybrid working options available

Diversity, Inclusion & Accessibility

Equity, diversity, and inclusion are at the heart of who we are at Hyde. We’re committed to creating a workplace where everyone feels respected, valued, and able to be their authentic selves. By embracing different perspectives, backgrounds, and experiences, we unlock innovation and reflect the diverse communities we serve. At Hyde, inclusivity isn’t a one-off initiative — it’s embedded in our culture and central to how we work every day.

As a Disability Confident Employer, we’re committed to providing reasonable adjustments throughout the recruitment process and beyond.

We reserve the right to close this advert early if a suitable candidate is identified.

Housing Scheme Officer

Norbury SW16 5PZ – 23 hours

Selhurst/South Norwood- SE25 6LB – 5 hours

Beckenham- BR3 1HH - 7 hours

£27,000 - £29,000 + paid business mileage

Permanent

Hyde is looking for a Housing Scheme Officer to join our collaborative and values-driven team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development.

As a Housing Scheme Officer at Hyde, you will provide essential support to our residents, ensuring their safety, wellbeing, and engagement within our community. You’ll play a key role in customer care, compliance, and scheme management, helping residents thrive in a secure and supportive environment.

Key Duties

• Undertake regular customer wellbeing calls and visits, making referrals for care needs assessments and safeguarding as required.
• Act as the point of contact for customers regarding communal services, including cleaning, grounds maintenance, building decorations, repairs, and ASB.
• Lead on customer engagement, social events, and wellbeing activities to enhance community life.
• Carry out Health & Safety and Fire Safety compliance tests and inspections.
• Take a lead role in the financial management of the scheme.

Why Join Hyde?

Hyde is part of the Hyde group, one of the UK’s leading housing providers, managing and owning around 120,000 homes nationwide. We’re committed to building safe, sustainable communities where people can thrive. With a strong social purpose, long-term investment plans, and a focus on innovation, Hyde is a place where you can grow your career while making a real difference.

As a Housing Scheme Officer we’re seeking someone who can bring:

• Proven experience in housing management, social work, or a related field with an understanding of later living concepts.
• Strong communication and interpersonal skills, with a customer-focused approach.
• A friendly, approachable, and caring attitude.
• Knowledge of housing regulations, care standards, and best practice.
• Good organisational and time management skills to effectively manage multiple tasks.

The Benefits of Joining Hyde

• Excellent pension scheme
• Generous holiday allowance
• Life assurance
• Award-winning flexible benefits platform
• Support for learning and career development
• Hybrid working options available

Diversity, Inclusion & Accessibility

Equity, diversity, and inclusion are at the heart of who we are at Hyde. We’re committed to creating a workplace where everyone feels respected, valued, and able to be their authentic selves. By embracing different perspectives, backgrounds, and experiences, we unlock innovation and reflect the diverse communities we serve. At Hyde, inclusivity isn’t a one-off initiative — it’s embedded in our culture and central to how we work every day.

As a Disability Confident Employer, we’re committed to providing reasonable adjustments throughout the recruitment process and beyond.

We reserve the right to close this advert early if a suitable candidate is identified.

Disrepair Surveyor

Rochester (Mobile – covering wider London region)

Up to £46,000 + Essential Car User Allowance

Hyde is looking for a Disrepair Surveyor to join our collaborative and values driven team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development.

As a Disrepair Surveyor at Hyde, you will take the lead on resolving disrepair cases, working closely with experts, contractors, and legal representatives. You’ll ensure repairs are assessed, specified, scheduled, and completed to the highest standards, reducing risk and improving customer satisfaction.

Key Duties

• Act as lead surveyor on disrepair cases, ensuring works are fully assessed, agreed, and accurately recorded.
• Provide technical reports, costings, measurements, and appraisals for a wide range of building defects.
• Undertake surveys, prepare schedules of work and specifications, and amend documents in line with service improvements.
• Monitor and supervise contractors, ensuring compliance with contracts, SLAs, and legal protocols.
• Work collaboratively with legal advisers, experts, residents, and internal/external agencies to mitigate risk and drive quality outcomes.

Skills and Experience:

• Ideally some experience in disrepair surveying (training available for the right candidate)
• Strong communication, collaboration, and stakeholder engagement skills
• A proactive mindset and passion for delivering high-quality housing services
• The ability to interpret technical information, prepare detailed reports, and negotiate with multiple parties

The Benefits of Joining Hyde

• Excellent pension scheme
• Generous holiday allowance
• Life assurance
• Award-winning flexible benefits platform
• Support for learning and career development

Diversity, Inclusion & Accessibility

Equity, diversity, and inclusion are at the heart of who we are at Hyde. We’re committed to creating a workplace where everyone feels respected, valued, and able to be their authentic selves. By embracing different perspectives and backgrounds, we unlock innovation and reflect the communities we serve. As a Disability Confident Employer, we welcome applicants who may need reasonable adjustments throughout the process.

We reserve the right to close this advert early if a suitable candidate is identified.

Treasury Funding Manager
Location: London
Salary: Up to £82,500

Hyde is looking for a Treasury Funding Manager to join our high-performing and collaborative Treasury team. This is an excellent opportunity to step into a specialist role that sits at the heart of Hyde’s long-term financial strategy, supporting our ability to fund new homes, strengthen our balance sheet and deliver our social purpose.

As a Treasury Funding Manager, you will play a pivotal role in shaping and sustaining Hyde’s long-term funding position. You will lead on the negotiation and execution of new funding arrangements, including the operation of our European Medium-Term Note (EMTN) programme, and support our £2.6bn debt portfolio. You will also manage Hyde’s credit ratings, investor relations and banking relationships, helping ensure we maintain strong external confidence in our financial position.

This role offers the chance to work in a complex, dynamic, and high-profile environment, collaborating with senior stakeholders across the business and representing Hyde externally to investors, lenders and credit rating agencies. You will bring deep technical expertise, strong analytical skills and the ability to communicate complex financial concepts clearly and confidently.

Key Duties

Funding & Capital Markets

• Lead the setup, ongoing management and operation of Hyde’s EMTN Programme, enabling efficient and timely capital markets issuance.
• Oversee the preparation, negotiation and execution of all funding and loan documentation, including amendments and renewals.
• Identify market opportunities and advise on the timing, structure and execution of new capital raising activities.
• Review debt and equity structures to ensure alignment with Hyde’s financial strategy and risk appetite.
• Provide specialist advice on corporate debt structures to support major investments and group initiatives.

Treasury Compliance & Governance

• Ensure full compliance with all loan and bond conditions, including covenant monitoring, on-lending rules, and potential events of default.
• Assess the impact of Hyde’s business strategy on lender consent requirements and secure approvals where required.
• Maintain accurate, compliant and robust documentation across treasury activities.
• Lead the annual update of Hyde’s long-term strategic treasury plan for the Group Finance Committee.

Reporting & Analysis

• Prepare financial data, strategic analysis and presentation materials for credit rating agencies, investors and banks.
• Deliver high-quality insights to support investment decisions and funding strategies.

Stakeholder & Relationship Management

• Build and maintain strong, trusted relationships with external lenders, investors, credit rating agencies and legal advisers.
• Collaborate effectively across Finance, Development and wider business teams to ensure alignment between operational plans and Hyde’s strategic objectives.

Sustainability & ESG Finance

• Lead the update and management of Hyde’s Sustainable Financing Framework for future bond issuances.
• Support the collection, validation and reporting of ESG metrics for lenders and investors.
• Advise on sustainability-linked financing options and ensure compliance with ESG-related commitments.

Why Join Hyde?

The Hyde Group owns and manages around 120,000 homes, making us one of the largest and most diverse housing providers in the UK. We support over 350,000 people through our housing and neighbourhood services, and we continue to invest in building new, affordable homes. With £120bn in assets and a 30-year financial plan, we are financially strong and strategically ambitious. Our vision is to create lasting communities where people thrive – and that includes making sure our internal financial operations are just as robust as our public services.

What We’re Looking For

• Qualified accountant with strong post-qualification experience.
• Strong experience managing large or complex finance functions and evaluating financial options to support strategic decision-making.
• Proven ability to manage strategic external stakeholders, including preparing materials for investor, lender and credit rating engagements.
• Excellent relationship-building skills, able to work confidently with senior leaders and external partners.
• Outstanding communication and analytical skills, with the ability to simplify complex financial information, review detailed legal and loan documentation, and produce high-quality reporting and forecasts.

The Benefits of Joining Hyde

• Excellent pension scheme
• Generous holiday allowance
• Life assurance
• Award-winning flexible benefits platform
• Support for learning and career development
• Hybrid working options available

Diversity, Inclusion & Accessibility

Equality, diversity and inclusion are central to who we are at Hyde. We’re committed to creating a workplace where everyone feels valued, respected and able to be their authentic selves. As a Disability Confident Employer, we welcome candidates from all backgrounds and will provide reasonable adjustments throughout the recruitment process.

We reserve the right to close this advert early if a suitable candidate is identified.

Complaints Administrator

Park Street or Chichester

Up to £26,000

Hyde is looking to recruit a Complaints Administrator.

As a Complaints Administrator at Hyde, you will be working within the Customer Experience team to assist in the effective coordination, management, and monitoring of complaints, Housing Ombudsman cases, and Elected Representative enquiries. This role can be based at either our Park Street or Chichester office.

Responsibilities

• Administer and process new complaints received through various channels, ensuring timely acknowledgment and assignment for investigation.
• Respond to customer queries regarding complaints, offering reassurance and guidance on the complaints process.
• Support early resolution efforts to prevent unnecessary escalation.
• Accurately record and maintain complaint data in internal systems and generate reports as needed.
• Liaise with internal teams and contractors to track investigation progress and ensure timely responses.
• Assist with Housing Ombudsman cases, including managing case allocations, collating evidence, and issuing responses within deadlines.

Skills and Experience Required

• Previous administrative experience is essential.
• Experience in complaint handling is desirable but not essential (experience from other industries will be considered).
• Strong organisational skills with the ability to manage multiple tasks and deadlines.
• Excellent communication skills, both written and verbal.
• Ability to provide customer-focused support, particularly in sensitive or challenging situations.

Benefits

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package
• Volunteering days

Diversity and inclusion are integral to the Hyde Group. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds, and experiences, and we’re committed to cultivating an inclusive workplace that reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability-confident employer, and we are here to support you with any reasonable adjustments you may need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Disrepair Surveyor

Lewisham (Mobile – covering wider London region)

Up to £46,000 + Essential Car User Allowance

Hyde is looking for a Disrepair Surveyor to join our collaborative and values driven team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development.

As a Disrepair Surveyor at Hyde, you will take the lead on resolving disrepair cases, working closely with experts, contractors, and legal representatives. You’ll ensure repairs are assessed, specified, scheduled, and completed to the highest standards, reducing risk and improving customer satisfaction.

Key Duties

• Act as lead surveyor on disrepair cases, ensuring works are fully assessed, agreed, and accurately recorded.
• Provide technical reports, costings, measurements, and appraisals for a wide range of building defects.
• Undertake surveys, prepare schedules of work and specifications, and amend documents in line with service improvements.
• Monitor and supervise contractors, ensuring compliance with contracts, SLAs, and legal protocols.
• Work collaboratively with legal advisers, experts, residents, and internal/external agencies to mitigate risk and drive quality outcomes.

Skills and Experience:

• Ideally some experience in disrepair surveying (training available for the right candidate)
• Strong communication, collaboration, and stakeholder engagement skills
• A proactive mindset and passion for delivering high-quality housing services
• The ability to interpret technical information, prepare detailed reports, and negotiate with multiple parties

The Benefits of Joining Hyde

• Excellent pension scheme
• Generous holiday allowance
• Life assurance
• Award-winning flexible benefits platform
• Support for learning and career development

Diversity, Inclusion & Accessibility

Equity, diversity, and inclusion are at the heart of who we are at Hyde. We’re committed to creating a workplace where everyone feels respected, valued, and able to be their authentic selves. By embracing different perspectives and backgrounds, we unlock innovation and reflect the communities we serve. As a Disability Confident Employer, we welcome applicants who may need reasonable adjustments throughout the process.

We reserve the right to close this advert early if a suitable candidate is identified.

Communications Officer (Customer)
London Bridge
£47,000 - £50,000

Hyde is looking for a Communications Officer (Customer) to help deliver clear, consistent, and engaging communications that strengthen customer understanding, improve satisfaction, and support our organisational priorities.

As a Communications Officer at Hyde, you will work closely with operational teams, senior leaders, and colleagues across the Communications function to turn complex information into accessible, impactful content. You’ll play a key role in shaping messages that encourage positive customer behaviours, promote the use of digital and self-service channels, and support the delivery of a modern, trusted, and customer-focused organisation.

You’ll also collaborate with our Digital Communications & Brand Team to plan and deliver multi-channel campaigns, manage content across our digital platforms, and ensure all communications reflect Hyde’s tone of voice, visual identity, and accessibility standards.

Key Duties

• Work with Operational Services teams to understand their goals and produce clear, accessible communications tailored to the right audiences.
• Provide expert advice on messaging, tone, and format to help colleagues communicate effectively internally and externally.
• Translate complex legal, financial, or strategic information into simple, relevant content for customers and stakeholders.
• Produce professional communications for digital platforms, reports, emails, presentations, campaigns, and events.
• Write high-quality copy that reflects Hyde’s tone of voice and adapts to different channels and audiences.
• Support media activity including drafting statements, responding to press enquiries, and engaging with sector and local media.
• Collaborate with the Digital Communications & Brand Team to create and update content for the website, intranet, social media, and other digital channels.
• Support the development of creative and multimedia materials to enhance campaign reach and impact.
• Help plan, schedule, and coordinate communications activity to ensure timely and consistent delivery across the organisation.
• Act as a brand ambassador, ensuring all content meets Hyde’s brand and accessibility standards.
• Work flexibly as part of the wider Communications Team.

Why Join Hyde?

Hyde is part of the Hyde Group, one of the UK’s leading housing providers, managing and owning around 120,000 homes nationwide. We’re committed to building safe, sustainable communities where people can thrive. With a strong social purpose, long-term investment plans, and a focus on innovation, Hyde is a place where you can grow your career while making a real difference.

As a Communications Officer, we’re seeking someone who can bring:

• Proven experience delivering strategic communications across multiple channels.
• Excellent writing and editorial skills, with the ability to produce high-quality content tailored to different audiences.
• Experience with media relations, including drafting statements and building relationships with journalists and sector media.
• Strong collaboration and interpersonal skills, with the confidence to advise senior leaders.
• Experience supporting internal and external events aligned to organisational priorities.
• A proactive, solutions-focused approach and a commitment to continuous improvement.

The Benefits of Joining Hyde

• Excellent pension scheme
• Generous holiday allowance
• Life assurance
• Award-winning flexible benefits platform
• Support for learning and career development
• Hybrid working options available

Diversity, Inclusion & Accessibility

Equity, diversity, and inclusion are at the heart of who we are at Hyde. We’re committed to creating a workplace where everyone feels respected, valued, and able to be their authentic selves. By embracing different perspectives, backgrounds, and experiences, we unlock innovation and reflect the diverse communities we serve. At Hyde, inclusivity isn’t a one-off initiative — it’s embedded in our culture and central to how we work every day.

As a Disability Confident Employer, we’re committed to providing reasonable adjustments throughout the recruitment process and beyond.

We reserve the right to close this advert early if a suitable candidate is identified.

Property Cleaner

£29,000 + Company Van & Fuel Card

Covering properties across Hampshire, East and West Sussex

We’re looking for a Mobile Cleaner to carry out deep cleans and property clearances across our homes in Hampshire and Sussex — helping to restore empty properties and get them ready for new residents.

Hyde is one of the UK’s leading and award-winning providers of affordable housing. We manage over 50,000 homes and support more than 100,000 customers. A clean, safe, and welcoming home is the foundation for people to thrive — and you’ll play a vital role in making that happen.

What you’ll do:

• Carry out deep end-of-tenancy and environmental cleans to high standards.
• Clean homes that may have been vacant or exceptionally dirty, including carpets, basements, and lofts.
• Remove all rubbish, furniture, carpets, and non-approved fittings from properties.
• Tidy and clear overgrown or heavily littered gardens, removing waste, scrap, and debris.
• Clear contents from garages and sheds as required.
• Ensure all work complies with health and safety guidelines and standards.

What we’re looking for:

• Experience in property clearance or deep/end-of-tenancy cleaning.
• Comfortable with physical work including lifting, loading, and outdoor tasks.
• Understanding of health and safety standards in cleaning and waste handling.
• A full, clean UK driving licence is essential to this role (you’ll be provided with a van and fuel card).
• A reliable, self-motivated person who takes pride in their work.

What you’ll get:

• Company van and fuel card
• Generous holiday entitlement
• Excellent pension scheme and life assurance
• Access to a flexible benefits package
• Opportunities to volunteer and support the local community

At Hyde, we celebrate diversity and strive to reflect the communities we serve. We’re proud to be a disability-confident employer and are committed to supporting you throughout the recruitment process.

Apply now and help us turn empty houses into homes. We may close this advert early if we find the right person — so don’t wait!

Roofer Improver

Chichester 

Up to £28,000

Hyde is looking for a Roofer Improver.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.

As a Roofer Improver at Hyde you will be working within the Property Services team to assist roofers in maintaining, repairing and installing roofs across Hyde’s housing stock.

Responsibilities

• Support roofers with the installation, repair, and maintenance of roofs
• Carry, organise, and transport materials and tools to work sites
• Assist with locating and repairing leaks, replacing damaged sections, and clearing gutters
• Maintain a clean and safe working environment, disposing of waste properly
• Follow health and safety regulations, using equipment and PPE correctly

Skills and Experience Required

• Background in construction, labouring, or a related trade (roofing experience an advantage)
• Physically fit and able to lift/carry materials
• Good teamwork and communication skills
• Attention to detail and commitment to safety standards
• Strong customer service ethic

Benefits

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package
• Volunteering days
• Company van and fuel card provided

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.