Job vacancies

Fencer Groundworker

Chichester

Up to £34,000

Hyde is looking to recruit a Fencer Groundworker.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East, and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple: by providing customers with a safe and decent home, we enable them to realize their potential, enjoy their environment, and contribute to their community.

As a Fencer Groundworker at Hyde, you will be working within our customer homes and communal areas to provide essential maintenance and repair services, ensuring properties meet our safety and quality standards.

Responsibilities:

• Install, repair, and maintain various types of fencing, including timber, metal, and concrete.
• Carry out groundwork tasks such as post-setting, paving, drainage repairs, and concreting.
• Respond to maintenance requests, assessing and addressing fencing and groundwork issues efficiently.
• Ensure all work complies with health and safety regulations and Hyde’s quality standards.
• Communicate with customers on-site, providing updates and addressing any concerns.
• Work collaboratively with other trades and supervisors to ensure effective service delivery.
• Maintain a clean and safe working environment at all times.

Skills and Experience Required:

• Experience in fencing and groundwork, particularly in property maintenance or repairs.
• Strong knowledge of health and safety regulations.
• Excellent communication skills for customer interaction.
• Ability to work independently and as part of a team.
• A valid CSCS card.

Benefits:

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package
• Volunteering days

Diversity and inclusion are integral to the Hyde Group. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds, and experiences, and we’re committed to cultivating an inclusive workplace that reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability-confident employer, and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Plumber Multi

Chichester

Up to £34,000

Hyde is looking to recruit a Plumber Multi.

We are Hyde, a reputable housing association committed to providing safe and comfortable living environments for our customers. With a strong focus on community well-being, we are dedicated to maintaining high standards in the properties we manage. We are currently seeking a skilled and experienced plumber to join our team and contribute to our mission of ensuring quality housing for all.

As a Plumber Multi Trader at Hyde, you will play a crucial role in maintaining and improving the plumbing systems within our housing units. You will be responsible for conducting repairs, installations, and maintenance to ensure the functionality and efficiency of plumbing systems. This position requires a high level of technical expertise, professionalism, and a commitment to delivering top-notch service to our customers. This role covers a wide patch across Kent, including CT, ME, and TN postcodes, so a willingness to travel within these areas is essential.

Key Responsibilities:

• Carry out plumbing repairs, maintenance, and installations in social housing properties.
• Complete multi-trade tasks such as basic carpentry, tiling, patch plastering, and general repairs as needed.
• Diagnose and resolve plumbing issues efficiently, ensuring high-quality and long-lasting repairs.
• Work professionally in tenants' homes, providing excellent customer service and minimising disruption.
• Ensure all work complies with health and safety regulations and company standards.
• Accurately record job details, materials used, and work completed on job management systems.
• Collaborate with supervisors and other trades to complete jobs effectively and on time.

Skills and experience:

• Experience with first and second-fix plumbing, including taps, toilets, pipework, radiators, and unvented cylinders.
• Ability to carry out basic carpentry, tiling, patch plastering, and general maintenance alongside plumbing work.
• Previous work in occupied properties, with an understanding of tenant needs and customer service - social housing is desirable.
• Ability to diagnose plumbing issues, carry out repairs efficiently, and ensure long-term fixes.
• Familiarity with health and safety regulations, asbestos awareness, and safe working practices in domestic settings.
• Valid driver's licence.

Benefits:

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Carpenter Multi Trader

Southampton

Up to £34,000

Hyde is looking to recruit a Carpenter Multi Trader.

As a Carpenter Multi Trader at Hyde, you will be a key member of our maintenance team, responsible for performing a variety of tasks related to carpentry, plumbing, plastering, and general maintenance. This role requires a versatile professional who can address a range of property needs efficiently. The successful candidate will contribute to the overall well-being of our customers by ensuring the quality and functionality of our housing units.

Key Responsibilities:

• Conducting carpentry tasks, including constructing, installing, and repairing wooden structures.
• Performing plumbing repairs and maintenance of plumbing systems.
• Addressing general maintenance issues, including plastering, tiling, and other tasks as required.
• Collaborating with other maintenance professionals to complete comprehensive property projects.
• Ensuring adherence to safety protocols and guidelines.
• Maintaining accurate records of work performed and materials used.
• Providing excellent customer service to customers.

Skills and experience:

• Proven experience in multiple trades, including carpentry, plumbing, plastering, and general maintenance.
• Proficiency in using a variety of hand and power tools.
• Knowledge of trade-specific techniques, materials, and safety protocols.
• Ability to work independently and collaboratively as part of a team.
• Strong problem-solving and communication skills.
• Physical fitness and the ability to perform manual labour.
• Experience working in social housing is desirable
• Valid driver's licence.

Benefits:

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Multi Trader

Bromley

Up to £36,000

Hyde is looking to recruit a Multi Trader.

As a Multi-Trades Person at Hyde, you will be a key member of our maintenance team, responsible for performing a variety of tasks related to carpentry, plumbing, plastering, and general maintenance. This role requires a versatile professional who can address a range of property needs efficiently. The successful candidate will contribute to the overall well-being of our customers by ensuring the quality and functionality of our housing units.

Key Responsibilities:

• Conducting carpentry tasks, including constructing, installing, and repairing wooden structures.
• Performing plumbing duties, such as repairs, installations, and maintenance of plumbing systems.
• Applying plaster to walls and ceilings and conducting repairs as needed.
• Addressing general maintenance issues, including painting, tiling, and other tasks as required.
• Collaborating with other maintenance professionals to complete comprehensive property projects.
• Reading and interpreting blueprints, project specifications, and work orders.
• Ensuring adherence to safety protocols and guidelines.
• Maintaining accurate records of work performed and materials used.
• Providing excellent customer service to customers.

Skills and experience:

• Proven experience in multiple trades, including carpentry, plumbing, plastering, and general maintenance.
• Proficiency in using a variety of hand and power tools.
• Knowledge of trade-specific techniques, materials, and safety protocols.
• Ability to work independently and collaboratively as part of a team.
• Strong problem-solving and communication skills.
• Physical fitness and the ability to perform manual labour.
• Experience working in social housing is desirable
• Valid driver's licence.

Benefits:

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Multi Trader

Croydon

Up to £36,000

Hyde is looking to recruit a Multi Trader.

As a Multi-Trades Person at Hyde, you will be a key member of our maintenance team, responsible for performing a variety of tasks related to carpentry, plumbing, plastering, and general maintenance. This role requires a versatile professional who can address a range of property needs efficiently. The successful candidate will contribute to the overall well-being of our customers by ensuring the quality and functionality of our housing units.

Key Responsibilities:

• Conducting carpentry tasks, including constructing, installing, and repairing wooden structures.
• Performing plumbing duties, such as repairs, installations, and maintenance of plumbing systems.
• Applying plaster to walls and ceilings and conducting repairs as needed.
• Addressing general maintenance issues, including painting, tiling, and other tasks as required.
• Collaborating with other maintenance professionals to complete comprehensive property projects.
• Reading and interpreting blueprints, project specifications, and work orders.
• Ensuring adherence to safety protocols and guidelines.
• Maintaining accurate records of work performed and materials used.
• Providing excellent customer service to customers.

Skills and experience:

• Proven experience in multiple trades, including carpentry, plumbing, plastering, and general maintenance.
• Proficiency in using a variety of hand and power tools.
• Knowledge of trade-specific techniques, materials, and safety protocols.
• Ability to work independently and collaboratively as part of a team.
• Strong problem-solving and communication skills.
• Physical fitness and the ability to perform manual labour.
• Experience working in social housing is desirable
• Valid driver's licence.

Benefits:

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Health & Safety Advisor

London Bridge

Up to £38,500

Hyde is looking to recruit a Health & Safety Advisor.

At the Hyde Group, our vision is to provide a great home for everyone. Our values guide the way we operate as a business: we’re customer driven, inclusive, collaborative and innovative.

As a Health & Safety Advisor you will assist the Health and Safety Manager in providing advice and support to the management team, enabling them to meet their statutory and regulatory health and safety duties in respect of property, employees, residents, and others.

You will ensure compliance with statutory and regulatory requirements as well as with Hyde policies, procedures, and instructions in conjunction with the Health and Safety Manager, carrying out investigations, audits, and inspections.

Duties & Responsibilities

• Support the annual planning, implementation and delivery of the health and safety plan.
• Contribute to regular reviews of policies and procedures.
• Undertake assurance sample inspections and audits as required.
• Provide advice, guidance and training updates to relevant colleagues.
• Assist with planning and carrying out health and safety audits and inspections.
• Assist the business in promoting a positive health & safety environment.
• Support the risk assessment process, providing coaching, advice and guidance to line managers.
• Support the incident management process.
• Contribute to the annual training plan, development of courses and delivery of in-house training.
• Lead on the administration of the lone-worker devices and DSE Assessment system.

Skills and Experience Required

• Minimum 12 months experience in a Health & Safety Advisor role within a corporate setting.
• Previous experience of carrying out Health & Safety training.
• Experience of conducting DSE assessments
• Experience of conducting COSHH assessments
• NEBOSH general certificate
• IOSH Managing Safely certificate

Benefits

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

IT Support Technician
London Bridge
Up to £26,000
Permanent

Hyde is looking to recruit an IT Support Technician.

Hyde is a leading provider of affordable homes, dedicated to helping people access safe and high-quality housing. With a strong focus on community impact, we work to create sustainable, thriving neighbourhoods while supporting our customers build better futures.

As an IT Support Technician at Hyde you will be working within the Technology team to assist users with a range of IT issues, ensuring efficient, friendly, and timely technical support across the business.

Responsibilities

• Act as the first point of contact for walk up customers with IT-related queries, logging and resolving issues in the IT Service Management (ITSM) system.
• Troubleshoot and resolve hardware and software issues across platforms such as Microsoft Office, Windows 11, Salesforce and Business Systems.
• Manage IT set-up for new starters and handle returns from leavers.
• Support maintenance of IT equipment, including daily checks of video conference rooms.
• Co-ordinate with third-party suppliers for hardware repairs and replacements and manage the courier and postal process.
• Assist in managing access requests and maintaining the Configuration Management Database (CMDB).

Skills and Experience Required

• Excellent customer service and communication skills, with the ability to explain technical issues clearly to non-technical users.
• Technical troubleshooting skills with experience in Microsoft Office, Windows 11, and other software and hardware related issues.
• Knowledge of IT Service Management systems and Configuration Management Databases (CMDB).
• Awareness of building and fixing laptops, phones, tablets, monitors, docking stations and other peripherals.
• Awareness of Active Directory, Azure AD, and Intune for user access management.

Benefits

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package
• Volunteering days

At Hyde, diversity and inclusion are at the heart of everything we do. We are dedicated to fostering a culture where inclusivity is embedded in our ways of working, not just a standalone initiative. We believe that the best ideas and solutions arise from a rich mix of perspectives, backgrounds, and experiences. Our commitment is to create a workplace that reflects the diverse communities we serve, where everyone feels valued, respected, and proud to bring their authentic selves to work.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Financial Controller

Islington, London

Up to £75,000

Hyde is looking to recruit a Financial Controller – PFI.

We’re seeking a highly skilled finance professional to lead financial strategy and performance reporting across our PFI operations. This is a great opportunity to influence key financial decisions, manage stakeholder relationships, and play a critical role in preparing for the successful completion of long-term PFI contracts.

Hyde is a leading provider of affordable homes, dedicated to helping people access safe and high-quality housing. With a strong focus on community impact, we work to create sustainable, thriving neighbourhoods while supporting our customers build better futures.

Duties of a Financial Controller

• Lead financial strategy and performance management for PFI SPVs.
• Ensure compliance with all statutory and contractual financial obligations.
• Oversee preparation of financial accounts, budgets, forecasts, and management reports.
• Maintain robust financial controls, risk management plans, and long-term financial models.
• Support senior management with scenario planning and contract end preparation.
• Manage stakeholder relationships, including the Board, Client Authority, and contractors.

Skills and Experience Required

• Fully qualified in ACCA, CIMA or ACA (essential)
• Minimum 2 years’ experience as a Financial Controller (or similar level) with at least 5+ years in Finance overall
• Strong communication skills with the ability to explain financial information clearly to stakeholders
• Experience in Asset Management, Real Estate or Insurance sectors (desirable but not essential)
• Advanced Excel skills essential; knowledge of Power BI is advantageous
• Experience preparing board reports or advising senior stakeholders (desirable)

Benefits

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package
• Volunteering days

At Hyde, equity, diversity, and inclusion are embedded in everything we do. We are committed to creating a workplace that reflects the diverse communities we serve, where everyone feels valued and empowered to thrive. As a Disability Confident Employer, we provide reasonable adjustments to support applicants throughout the recruitment process.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Income Services Officer 

Fixed Term Contract until 21/02/2026

25 hours per week- working pattern negotiable between Monday-Friday 9am-5pm

Chichester

Up to £32,500 FTE (£23,214 pro rata)

Hyde is looking to recruit an Income Officer.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.

As an Income Officer, you will be working within our Income Team to manage the prevention and recovery of rent arrears and other debts.

Responsibilities

• Recover rent arrears and service charges from an assigned account.
• Respond back to all resident correspondence regarding the management of their account.
• Offer money management advice to assist the resident in prioritisation of rent and service charge payments and reduction of arrears.
• Ensure residents receive appropriate advice and guidance regarding benefits and welfare entitlements to maximise their potential income, making appropriate referrals where identified.
• To represent Hyde by attending and presenting cases professionally at court.
• Refer cases to appropriate teams/external agencies where more in depth advice is required.

Skills and Experience Required

• Rent arrears recovery / debt collection experience is preferable
• Strong customer service skills
• Verbal & written communication skills

Benefits

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Trade Scheduler

Rochester

Up to £26,000

Hyde is looking to recruit a Trade Scheduler.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple – by providing customers with a safe and decent home, it allows them to realise their potential, enjoy their environment, and contribute to their community.

As a Trade Scheduler at Hyde, you will be working within our maintenance and repairs team to coordinate the diaries of trade operatives, ensuring that repairs and servicing appointments are managed efficiently and delivered on time. You will be required to travel to our head office in London Bridge once a month.

Responsibilities
• Manage and schedule operatives’ diaries to meet appointment commitments
• Liaise with customers and operatives to arrange and rearrange appointments
• Prioritise and plan emergency and overdue jobs to meet target timescales
• Ensure operatives are equipped with correct materials and logical routes
• Backfill schedules with planned works to maintain productivity
• Monitor performance, job completions, and subcontractor updates

Skills and Experience Required
• Strong organisational and administrative skills
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Excellent communication and customer service skills
• Ability to work independently and collaboratively with teams
• Scheduling, coordination or PA experience desirable – social housing background helpful but not essential

Benefits
• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package
• Volunteering days

Diversity and inclusion are integral to the Hyde Group. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds, and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Electrician

Islington

Up to £43,800

Hyde is looking to recruit an Electrician.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community. This role covers a wide patch across North and South London postcodes, so a willingness to travel within these areas is essential.

As an Electrician at Hyde you will be working within Property Services to provide a responsive and professional electrical service to residents ensuring all internal and external work sites are adequately protected and maintained.

Responsibilities

• Deliver works such as rewires, remedial works, installation of smoke detectors, test and inspections and day to day responsive repairs maintenance.
• Participate in the ‘out of hour’s service delivery on a rota basis to ensure electrical issues are dealt with promptly.
• Act as a liaison between residents and internal teams to ensure any property related issues are highlighted and resolved promptly.
• Exercise and promote the highest levels of duty, care and safety within all working environments in order to minimise levels of risk to The Hyde Group employees, properties and residents.
• Undertake any required repairs in order to maintain high levels of safety, security and working conditions across The Hyde Group properties (including vehicles and tools) in compliance with current policies and procedures:

Skills and Experience Required

• Have proven experience of working on residential properties, social housing is desirable
• Hold an 18th Edition qualification
• Hold a level 3 qualification in Electrical Installation or equivalent
• Hold an Electrical Inspection & Testing (2391) qualification
• Be able to work in accordance with NICEIC requirements.

Benefits

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

A basic DBS check will be carried out on the successful candidate.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Electrician

Kennington

Up to £43,800

Hyde is looking to recruit an Electrician.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community. This role covers a wide patch across North and South London postcodes, so a willingness to travel within these areas is essential.

As an Electrician at Hyde you will be working within Property Services to provide a responsive and professional electrical service to residents ensuring all internal and external work sites are adequately protected and maintained.

Responsibilities

• Deliver works such as rewires, remedial works, installation of smoke detectors, test and inspections and day to day responsive repairs maintenance.
• Participate in the ‘out of hour’s service delivery on a rota basis to ensure electrical issues are dealt with promptly.
• Act as a liaison between residents and internal teams to ensure any property related issues are highlighted and resolved promptly.
• Exercise and promote the highest levels of duty, care and safety within all working environments in order to minimise levels of risk to The Hyde Group employees, properties and residents.
• Undertake any required repairs in order to maintain high levels of safety, security and working conditions across The Hyde Group properties (including vehicles and tools) in compliance with current policies and procedures:

Skills and Experience Required

• Have proven experience of working on residential properties, social housing is desirable
• Hold an 18th Edition qualification
• Hold a level 3 qualification in Electrical Installation or equivalent
• Hold an Electrical Inspection & Testing (2391) qualification
• Be able to work in accordance with NICEIC requirements.

Benefits

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

A basic DBS check will be carried out on the successful candidate.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Tenancy Officer

Bromley, Dartford, Gravesham, Medway and Sevenoaks

Fixed Term Contract until 1st May 2026

Up to £35,000 plus paid business mileage

We are looking to recruit a Tenancy Officer.

Hyde is one of the UK’s leading Housing Associations. Our values guide the way we operate; we’re customer driven, inclusive, collaborative and innovative. We work in partnership with our customers to develop and deliver better services for everyone. Resident Services work closely with our customers, providing housing services, housing management and first-class customer care.

As a Tenancy Officer you will be working within the Neighbourhood and Tenancy Services Directorate to provide our residents with a personal point of contact for all queries.

Responsibilities

• Responding and managing to tenancy breaches.
• Lead on managing reported cases of hoarding and safeguarding.
• Ensure thorough understanding of the rights and obligations of all types of tenancies.
• Leading tenancy fraud initiatives.
• Co-ordinating with Local Authorities to highlight high risk properties.
• Working with the Tenancy Advisor team, to enforce the terms and conditions of tenancy.
• Initiate legal proceedings and attend court hearings for tenancy fraud cases.

Skills and Experience

• Previous experience working in tenancy management
• Excellent communication skills
• Ability to build and maintain a rapport with tenants and colleagues
• Must be comfortable working under pressure to tight deadlines
• Driving license and access to your own vehicle (preferred)
• DBS Check will be carried out at onboarding stage

Benefits

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Customer Liaison Officer

Havant

Up to £26,000

Hyde is looking to recruit a Customer Liaison Officer.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East, and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple: by providing customers with a safe and decent home, it allows them to realize their potential, enjoy their environment, and contribute to their community.

As a Customer Liaison Officer at Hyde, you will be working within the customer support team to deliver excellent front-line service to our residents by resolving complaints and repair-related queries efficiently and professionally.

Responsibilities:

• Receive, manage and resolve customer complaints across multiple channels, including phone, email, and social media.

• Support residents in identifying and diagnosing repair issues, ensuring prompt booking and resolution.

• Liaise with internal and external stakeholders to provide accurate updates and ensure a coordinated service delivery.

• Maintain and update case information in Hyde’s systems, ensuring data integrity and compliance with service standards.

• Build and maintain effective relationships with customers, contractors, and colleagues to continuously improve customer satisfaction.

Skills and Experience:

• Experience in a customer service or complaints resolution role, ideally within a housing or repairs environment.

• Strong verbal and written communication skills with the ability to empathise and de-escalate challenging situations.

• Proficient in using Microsoft Office applications (Excel, Word, PowerPoint) and CRM systems.

• Excellent organisational skills and the ability to manage multiple cases within tight deadlines.

• Understanding of housing repairs processes and experience booking appointments is desirable.

Benefits:

• A fantastic pension

• Life assurance

• Great holidays

• An award-winning flexible benefits package

• Volunteering days

Diversity and inclusion are integral to the Hyde Group. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds, and experiences, and we’re committed to cultivating an inclusive workplace that reflects our customer profile, where everyone is proud to be unique.

Hyde is a disability-confident employer, and we are here to support you with any reasonable adjustments you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Customer Service Officer

London Bridge

£25,000

35 hours per week, Monday to Friday 9:00 to 5:00 pm

Hyde is looking to recruit an inbound Customer Service Officer.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.

As a Customer Service Officer, you will be working within our demanding call centre as the first point of contact for our customers. You will be expected to manage a high volume of demanding and challenging inbound telephone calls, ensuring a speedy resolution and a satisfied customer.

Responsibilities

• Acting as a first point of contact for customers.
• Handling up to 50-60 demanding telephone calls daily.
• Referring specialist and complex enquiries to relevant teams.
• Providing a great customer service across all communication platforms.
• Meeting or exceeding KPIs / targets.
• Building and maintaining excellent rapport with our internal and external customers.

Skills and Experience required

• Customer Service experience
• Microsoft Office
• Empathetic – putting yourself in the customers’ shoes
• Resilient – dealing with difficult telephone calls
• The ability to type whilst on a telephone call

Benefits

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Multi Trader

Dartford

Up to £36,000

Hyde is looking to recruit a Multi Trader.

As a Multi-Trades Person at Hyde, you will be a key member of our maintenance team, responsible for performing a variety of tasks related to carpentry, plumbing, plastering, and general maintenance. This role requires a versatile professional who can address a range of property needs efficiently. The successful candidate will contribute to the overall well-being of our customers by ensuring the quality and functionality of our housing units.

Key Responsibilities:

• Conducting carpentry tasks, including constructing, installing, and repairing wooden structures.
• Performing plumbing duties, such as repairs, installations, and maintenance of plumbing systems.
• Applying plaster to walls and ceilings and conducting repairs as needed.
• Addressing general maintenance issues, including painting, tiling, and other tasks as required.
• Collaborating with other maintenance professionals to complete comprehensive property projects.
• Reading and interpreting blueprints, project specifications, and work orders.
• Ensuring adherence to safety protocols and guidelines.
• Maintaining accurate records of work performed and materials used.
• Providing excellent customer service to customers.

Skills and experience:

• Proven experience in multiple trades, including carpentry, plumbing, plastering, and general maintenance.
• Proficiency in using a variety of hand and power tools.
• Knowledge of trade-specific techniques, materials, and safety protocols.
• Ability to work independently and collaboratively as part of a team.
• Strong problem-solving and communication skills.
• Physical fitness and the ability to perform manual labour.
• Experience working in social housing is desirable
• Valid driver's licence.

Benefits:

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

?? Carpenter Multi Trader – £36,000 + Van + Great Benefits

Location: Covering CR & BR postcodes | Depot: Rochester, Kent
Hours: 39 hours per week | Salary: £36,000 + van, fuel card, and generous holidays

Ready to join a team that values your skills and supports your long-term career?

Hyde Housing is looking for a reliable and experienced Carpenter Multi Trader to join our dedicated Property Maintenance team. You'll be responsible for delivering first-time-fix repairs across our residential properties, helping us maintain high standards and happy customers.

?? What you’ll be doing:

• Carrying out quality carpentry work, with additional basic plumbing and tiling as needed

• Working independently in domestic environments across CR and BR postcode areas

• Attending Monday toolbox talks at our Rochester depot (7:00 am start)

• Maintaining a high standard of customer service with every visit

?? What you’ll need:

• Strong carpentry skills with basic plumbing and tiling ability

• Experience operating a first-time fix service

• Experience working in residential/domestic settings

• Your own tools – we’ll provide the van, uniform, and fuel card

?? What we offer:

• £36,000 annual salary

• 39-hour work week

• 26 days holiday + bank holidays

• Company van + fuel card

• Hyde uniform

• Staff referral bonus (£500 for each successful referral)

• A secure, long-term role with an organisation that values loyalty and craftsmanship

At Hyde, we’re more than a housing provider – we’re a community. If you’re hardworking, committed to quality, and looking to grow your career in property maintenance, we want to hear from you.

?? Apply now and be part of a team that puts people first.

🔨 Carpenter Multi Trader – £36,000 + Van + Great Benefits

Location: Covering CR & BR postcodes | Depot: Rochester, Kent
Hours: 39 hours per week | Salary: £36,000 + van, fuel card, and generous holidays

Ready to join a team that values your skills and supports your long-term career?

Hyde Housing is looking for a reliable and experienced Carpenter Multi Trader to join our dedicated Property Maintenance team. You'll be responsible for delivering first-time-fix repairs across our residential properties, helping us maintain high standards and happy customers.

🔧 What you’ll be doing:

• Carrying out quality carpentry work, with additional basic plumbing and tiling as needed

• Working independently in domestic environments across CR and BR postcode areas

• Attending Monday toolbox talks at our Rochester depot (7:00 am start)

• Maintaining a high standard of customer service with every visit

🧰 What you’ll need:

• Strong carpentry skills with basic plumbing and tiling ability

• Experience operating a first-time fix service

• Experience working in residential/domestic settings

• Your own tools – we’ll provide the van, uniform, and fuel card

�� What we offer:

• £36,000 annual salary

• 39-hour work week

• 26 days holiday + bank holidays

• Company van + fuel card

• Hyde uniform

• Staff referral bonus (£500 for each successful referral)

• A secure, long-term role with an organisation that values loyalty and craftsmanship

At Hyde, we’re more than a housing provider – we’re a community. If you’re hardworking, committed to quality, and looking to grow your career in property maintenance, we want to hear from you.

👉 Apply now and be part of a team that puts people first.

?? Plumber Multi Trader – £36,000 + Van + Great Benefits

Location: Covering CR & BR postcodes | Depot: Rochester, Kent
Hours: 39 hours per week | Salary: £36,000 + van, fuel card, and generous holidays

Join a team that supports your trade and values your career.

Hyde Housing is seeking a skilled Plumber Multi Trader to carry out repairs and maintenance across our residential properties. You’ll use your plumbing expertise alongside basic carpentry skills to provide a reliable first-time-fix service that keeps our customers satisfied.

?? What you’ll be doing:

• Delivering high-quality plumbing repairs with some door hanging and basic carpentry

• Operating in occupied homes across the CR and BR postcode areas

• Taking part in weekly toolbox talks every Monday (7:00 am start) at our Rochester depot

• Maintaining excellent communication and service standards

?? What you’ll need:

• Strong plumbing skills with basic carpentry (especially door hanging)

• Ability to consistently complete first-time fixes

• Experience in domestic maintenance

• Your own set of tools – we’ll provide the rest

?? What we offer:

• £36,000 salary per year

• 39-hour work week

• Company van + fuel card

• Hyde uniform

• 26 days holiday + bank holidays

• £500 staff referral bonus

• A long-term role with real progression opportunities in a respected housing provider

We’re looking for dependable, hardworking tradespeople who take pride in their work and want to build a meaningful, long-term career with Hyde.

?? Apply today and start making a difference – one repair at a time.

🚿 Plumber Multi Trader – £36,000 + Van + Great Benefits

Location: Covering BR & CR postcodes | Depot: Rochester, Kent
Hours: 39 hours per week | Salary: £36,000 + van, fuel card, and generous holidays

Join a team that supports your trade and values your career.

Hyde Housing is seeking a skilled Plumber Multi Trader to carry out repairs and maintenance across our residential properties. You’ll use your plumbing expertise alongside basic carpentry skills to provide a reliable first-time-fix service that keeps our customers satisfied.

🔧 What you’ll be doing:

• Delivering high-quality plumbing repairs with some door hanging and basic carpentry

• Operating in occupied homes across the CR and BR postcode areas

• Taking part in weekly toolbox talks every Monday (7:00 am start) at our Rochester depot

• Maintaining excellent communication and service standards

🧰 What you’ll need:

• Strong plumbing skills with basic carpentry (especially door hanging)

• Ability to consistently complete first-time fixes

• Experience in domestic maintenance

• Your own set of tools – we’ll provide the rest

�� What we offer:

• £36,000 salary per year

• 39-hour work week

• Company van + fuel card

• Hyde uniform

• 26 days holiday + bank holidays

• £500 staff referral bonus

• A long-term role with real progression opportunities in a respected housing provider

We’re looking for dependable, hardworking tradespeople who take pride in their work and want to build a meaningful, long-term career with Hyde.

👉 Apply today and start making a difference – one repair at a time.

Voids Property Cleaner

Chichester - covering south coast areas 

£25,000

Hyde is looking to recruit a Voids Property Cleaner.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple – by providing customers with a safe and decent home, it allows them to realise their potential, enjoy their environment, and contribute to their community.

As a Voids Cleaner at Hyde, you will be working across a wide patch on the South Coast to carry out deep cleans on empty homes, ensuring they are safe, hygienic, and ready for new tenants. This role will cover a wide patch of areas from Southampton to Brighton.

Responsibilities
• Carry out deep cleans in vacant properties, including environmental and end-of-tenancy cleans
• Remove furniture, rubbish, carpets, and non-approved fittings from all areas including basements and lofts
• Tidy and clear gardens, removing debris, fly-tipping, and overgrown vegetation
• Clean garages and sheds, including dismantling where needed
• Load and unload waste safely and transport it to an approved tip using the company van
• Ensure all work is carried out in accordance with health and safety procedures

Skills and Experience Required
• Full UK Driving Licence (essential – van and fuel card provided)
• Experience in deep cleaning, end-of-tenancy, or environmental cleaning
• Comfortable with physical, hands-on work in varied property conditions
• Ability to work independently and manage your own schedule
• Understanding of health and safety procedures

Benefits
• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package
• Volunteering days

Diversity and inclusion are integral to the Hyde Group. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds, and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Plasterer Multi 

Lewisham

Up to £36,000

As a Plasterer at Hyde, you will be a key member of our maintenance team, responsible for performing a variety of tasks related to plastering, tiling and general maintenance. This role requires a versatile professional who can address a range of property needs efficiently. The successful candidate will contribute to the overall well-being of our customers by ensuring the quality and functionality of our housing units.

Key responsibilities:

• Preparing surfaces for plaster application by cleaning and smoothing.
• Applying plaster to walls, ceilings, and other surfaces using appropriate techniques.
• Repairing and patching damaged or cracked plaster.
• Ensuring a smooth and uniform finish on all surfaces.
• Collaborating with other maintenance professionals to address comprehensive property needs.
• Following safety guidelines and protocols during all plastering activities.
• Maintaining accurate records of work performed and materials used.
• Providing excellent customer service to customers.

Skills and experience:

• Proven experience as a plasterer, with experience in residential plastering.
• Knowledge of various plastering techniques and materials.
• Ability to work independently and as part of a team.
• Multi trade experience is desirable
• Strong problem-solving and communication skills.
• Physical fitness and the ability to perform manual labour.
• Valid driver's licence.

Benefits:

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Plasterer

Woolwich

Up to £36,000

As a Plasterer at Hyde, you will be a key member of our maintenance team, responsible for performing a variety of tasks related to plastering, tiling and general maintenance. This role requires a versatile professional who can address a range of property needs efficiently. The successful candidate will contribute to the overall well-being of our customers by ensuring the quality and functionality of our housing units.

Key responsibilities:

• Preparing surfaces for plaster application by cleaning and smoothing.
• Applying plaster to walls, ceilings, and other surfaces using appropriate techniques.
• Repairing and patching damaged or cracked plaster.
• Ensuring a smooth and uniform finish on all surfaces.
• Collaborating with other maintenance professionals to address comprehensive property needs.
• Following safety guidelines and protocols during all plastering activities.
• Maintaining accurate records of work performed and materials used.
• Providing excellent customer service to customers.

Skills and experience:

• Proven experience as a plasterer, with experience in residential plastering.
• Knowledge of various plastering techniques and materials.
• Ability to work independently and as part of a team.
• Multi trade experience is desirable
• Strong problem-solving and communication skills.
• Physical fitness and the ability to perform manual labour.
• Valid driver's licence.

Benefits:

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Debt Collection Administrator 

Fixed Term Contract until 21/02/2026

25 hours per week- working pattern negotiable between Monday-Friday 9am-5pm

Chichester

Up to £32,500 FTE (£23,214 pro rata)

Hyde is looking to recruit a Debt Collection Administrator.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.

As an Debt Collection Administrator, you will be working within our Income Team to manage the prevention and recovery of rent arrears and other debts.

Responsibilities

• Recover rent arrears and service charges from an assigned account.
• Respond back to all resident correspondence regarding the management of their account.
• Offer money management advice to assist the resident in prioritisation of rent and service charge payments and reduction of arrears.
• Ensure residents receive appropriate advice and guidance regarding benefits and welfare entitlements to maximise their potential income, making appropriate referrals where identified.
• To represent Hyde by attending and presenting cases professionally at court.
• Refer cases to appropriate teams/external agencies where more in depth advice is required.

Skills and Experience Required

• Rent arrears recovery / debt collection experience is preferable
• Strong customer service skills
• Verbal & written communication skills

Benefits

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Tenancy Advisor

Chichester

Up to £29,000

Permanent

Hyde is looking to recruit a Tenancy Advisor.

Hyde is one of the UK’s leading Housing Associations. Our values guide the way we operate; we’re customer driven, inclusive, collaborative and innovative. We work in partnership with our customers to develop and deliver better services for everyone. Resident Services work closely with our customers, providing housing services, housing management and first-class customer care.

As a Tenancy Advisor you will be working within the Commercial function to provide our residents with a first point of contact for all tenancy related queries.

Responsibilities

• Respond to tenancy related enquiries from the Hyde Group’s residents.
• Provide a front-line service to support the management of reported tenancy enforcement cases.
• Prepare and provide accurate information on tenants’ rights and responsibilities.
• Work with other teams to provide a seamless service to residents.
• Work with the Hyde Foundation to maximise referrals for residents whose tenancies maybe at risk.

Skills and Experience

• Excellent customer service skills
• Previous experience of working within the property or housing sector
• Ability to build and maintain a rapport with tenants and colleagues

Benefits

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package
• Volunteering days
• Hyde operates an Agile approach to work, requiring you to be in the office 40% of your time

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified