Job vacancies

Trade Scheduler

Rochester

Up to £26,000

Hyde is looking to recruit a Trade Scheduler.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple – by providing customers with a safe and decent home, it allows them to realise their potential, enjoy their environment, and contribute to their community.

As a Trade Scheduler at Hyde, you will be working within our maintenance and repairs team to coordinate the diaries of trade operatives, ensuring that repairs and servicing appointments are managed efficiently and delivered on time. You will be required to travel to our head office in London Bridge once a month.

Responsibilities
• Manage and schedule operatives’ diaries to meet appointment commitments
• Liaise with customers and operatives to arrange and rearrange appointments
• Prioritise and plan emergency and overdue jobs to meet target timescales
• Ensure operatives are equipped with correct materials and logical routes
• Backfill schedules with planned works to maintain productivity
• Monitor performance, job completions, and subcontractor updates

Skills and Experience Required
• Strong organisational and administrative skills
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Excellent communication and customer service skills
• Ability to work independently and collaboratively with teams
• Scheduling, coordination or PA experience desirable – social housing background helpful but not essential

Benefits
• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package
• Volunteering days

Diversity and inclusion are integral to the Hyde Group. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds, and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Electrician

Islington

Up to £43,800

Hyde is looking to recruit an Electrician.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community. This role covers a wide patch across North and South London postcodes, so a willingness to travel within these areas is essential.

As an Electrician at Hyde you will be working within Property Services to provide a responsive and professional electrical service to residents ensuring all internal and external work sites are adequately protected and maintained.

Responsibilities

• Deliver works such as rewires, remedial works, installation of smoke detectors, test and inspections and day to day responsive repairs maintenance.
• Participate in the ‘out of hour’s service delivery on a rota basis to ensure electrical issues are dealt with promptly.
• Act as a liaison between residents and internal teams to ensure any property related issues are highlighted and resolved promptly.
• Exercise and promote the highest levels of duty, care and safety within all working environments in order to minimise levels of risk to The Hyde Group employees, properties and residents.
• Undertake any required repairs in order to maintain high levels of safety, security and working conditions across The Hyde Group properties (including vehicles and tools) in compliance with current policies and procedures:

Skills and Experience Required

• Have proven experience of working on residential properties, social housing is desirable
• Hold an 18th Edition qualification
• Hold a level 3 qualification in Electrical Installation or equivalent
• Hold an Electrical Inspection & Testing (2391) qualification
• Be able to work in accordance with NICEIC requirements.

Benefits

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

A basic DBS check will be carried out on the successful candidate.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Electrician

Kennington

Up to £43,800

Hyde is looking to recruit an Electrician.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community. This role covers a wide patch across North and South London postcodes, so a willingness to travel within these areas is essential.

As an Electrician at Hyde you will be working within Property Services to provide a responsive and professional electrical service to residents ensuring all internal and external work sites are adequately protected and maintained.

Responsibilities

• Deliver works such as rewires, remedial works, installation of smoke detectors, test and inspections and day to day responsive repairs maintenance.
• Participate in the ‘out of hour’s service delivery on a rota basis to ensure electrical issues are dealt with promptly.
• Act as a liaison between residents and internal teams to ensure any property related issues are highlighted and resolved promptly.
• Exercise and promote the highest levels of duty, care and safety within all working environments in order to minimise levels of risk to The Hyde Group employees, properties and residents.
• Undertake any required repairs in order to maintain high levels of safety, security and working conditions across The Hyde Group properties (including vehicles and tools) in compliance with current policies and procedures:

Skills and Experience Required

• Have proven experience of working on residential properties, social housing is desirable
• Hold an 18th Edition qualification
• Hold a level 3 qualification in Electrical Installation or equivalent
• Hold an Electrical Inspection & Testing (2391) qualification
• Be able to work in accordance with NICEIC requirements.

Benefits

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

A basic DBS check will be carried out on the successful candidate.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Tenancy Officer

Bromley, Dartford, Gravesham, Medway and Sevenoaks

Fixed Term Contract until 1st May 2026

Up to £35,000 plus paid business mileage

We are looking to recruit a Tenancy Officer.

Hyde is one of the UK’s leading Housing Associations. Our values guide the way we operate; we’re customer driven, inclusive, collaborative and innovative. We work in partnership with our customers to develop and deliver better services for everyone. Resident Services work closely with our customers, providing housing services, housing management and first-class customer care.

As a Tenancy Officer you will be working within the Neighbourhood and Tenancy Services Directorate to provide our residents with a personal point of contact for all queries.

Responsibilities

• Responding and managing to tenancy breaches.
• Lead on managing reported cases of hoarding and safeguarding.
• Ensure thorough understanding of the rights and obligations of all types of tenancies.
• Leading tenancy fraud initiatives.
• Co-ordinating with Local Authorities to highlight high risk properties.
• Working with the Tenancy Advisor team, to enforce the terms and conditions of tenancy.
• Initiate legal proceedings and attend court hearings for tenancy fraud cases.

Skills and Experience

• Previous experience working in tenancy management
• Excellent communication skills
• Ability to build and maintain a rapport with tenants and colleagues
• Must be comfortable working under pressure to tight deadlines
• Driving license and access to your own vehicle (preferred)
• DBS Check will be carried out at onboarding stage

Benefits

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Customer Liaison Officer

Havant

Up to £26,000

Hyde is looking to recruit a Customer Liaison Officer.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East, and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple: by providing customers with a safe and decent home, it allows them to realize their potential, enjoy their environment, and contribute to their community.

As a Customer Liaison Officer at Hyde, you will be working within the customer support team to deliver excellent front-line service to our residents by resolving complaints and repair-related queries efficiently and professionally.

Responsibilities:

• Receive, manage and resolve customer complaints across multiple channels, including phone, email, and social media.

• Support residents in identifying and diagnosing repair issues, ensuring prompt booking and resolution.

• Liaise with internal and external stakeholders to provide accurate updates and ensure a coordinated service delivery.

• Maintain and update case information in Hyde’s systems, ensuring data integrity and compliance with service standards.

• Build and maintain effective relationships with customers, contractors, and colleagues to continuously improve customer satisfaction.

Skills and Experience:

• Experience in a customer service or complaints resolution role, ideally within a housing or repairs environment.

• Strong verbal and written communication skills with the ability to empathise and de-escalate challenging situations.

• Proficient in using Microsoft Office applications (Excel, Word, PowerPoint) and CRM systems.

• Excellent organisational skills and the ability to manage multiple cases within tight deadlines.

• Understanding of housing repairs processes and experience booking appointments is desirable.

Benefits:

• A fantastic pension

• Life assurance

• Great holidays

• An award-winning flexible benefits package

• Volunteering days

Diversity and inclusion are integral to the Hyde Group. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds, and experiences, and we’re committed to cultivating an inclusive workplace that reflects our customer profile, where everyone is proud to be unique.

Hyde is a disability-confident employer, and we are here to support you with any reasonable adjustments you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Customer Service Officer

London Bridge

£25,000

35 hours per week, Monday to Friday 9:00 to 5:00 pm

Hyde is looking to recruit an inbound Customer Service Officer.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.

As a Customer Service Officer, you will be working within our demanding call centre as the first point of contact for our customers. You will be expected to manage a high volume of demanding and challenging inbound telephone calls, ensuring a speedy resolution and a satisfied customer.

Responsibilities

• Acting as a first point of contact for customers.
• Handling up to 50-60 demanding telephone calls daily.
• Referring specialist and complex enquiries to relevant teams.
• Providing a great customer service across all communication platforms.
• Meeting or exceeding KPIs / targets.
• Building and maintaining excellent rapport with our internal and external customers.

Skills and Experience required

• Customer Service experience
• Microsoft Office
• Empathetic – putting yourself in the customers’ shoes
• Resilient – dealing with difficult telephone calls
• The ability to type whilst on a telephone call

Benefits

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Multi Trader

Dartford

Up to £36,000

Hyde is looking to recruit a Multi Trader.

As a Multi-Trades Person at Hyde, you will be a key member of our maintenance team, responsible for performing a variety of tasks related to carpentry, plumbing, plastering, and general maintenance. This role requires a versatile professional who can address a range of property needs efficiently. The successful candidate will contribute to the overall well-being of our customers by ensuring the quality and functionality of our housing units.

Key Responsibilities:

• Conducting carpentry tasks, including constructing, installing, and repairing wooden structures.
• Performing plumbing duties, such as repairs, installations, and maintenance of plumbing systems.
• Applying plaster to walls and ceilings and conducting repairs as needed.
• Addressing general maintenance issues, including painting, tiling, and other tasks as required.
• Collaborating with other maintenance professionals to complete comprehensive property projects.
• Reading and interpreting blueprints, project specifications, and work orders.
• Ensuring adherence to safety protocols and guidelines.
• Maintaining accurate records of work performed and materials used.
• Providing excellent customer service to customers.

Skills and experience:

• Proven experience in multiple trades, including carpentry, plumbing, plastering, and general maintenance.
• Proficiency in using a variety of hand and power tools.
• Knowledge of trade-specific techniques, materials, and safety protocols.
• Ability to work independently and collaboratively as part of a team.
• Strong problem-solving and communication skills.
• Physical fitness and the ability to perform manual labour.
• Experience working in social housing is desirable
• Valid driver's licence.

Benefits:

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

?? Carpenter Multi Trader – £36,000 + Van + Great Benefits

Location: Covering CR & BR postcodes | Depot: Rochester, Kent
Hours: 39 hours per week | Salary: £36,000 + van, fuel card, and generous holidays

Ready to join a team that values your skills and supports your long-term career?

Hyde Housing is looking for a reliable and experienced Carpenter Multi Trader to join our dedicated Property Maintenance team. You'll be responsible for delivering first-time-fix repairs across our residential properties, helping us maintain high standards and happy customers.

?? What you’ll be doing:

• Carrying out quality carpentry work, with additional basic plumbing and tiling as needed

• Working independently in domestic environments across CR and BR postcode areas

• Attending Monday toolbox talks at our Rochester depot (7:00 am start)

• Maintaining a high standard of customer service with every visit

?? What you’ll need:

• Strong carpentry skills with basic plumbing and tiling ability

• Experience operating a first-time fix service

• Experience working in residential/domestic settings

• Your own tools – we’ll provide the van, uniform, and fuel card

?? What we offer:

• £36,000 annual salary

• 39-hour work week

• 26 days holiday + bank holidays

• Company van + fuel card

• Hyde uniform

• Staff referral bonus (£500 for each successful referral)

• A secure, long-term role with an organisation that values loyalty and craftsmanship

At Hyde, we’re more than a housing provider – we’re a community. If you’re hardworking, committed to quality, and looking to grow your career in property maintenance, we want to hear from you.

?? Apply now and be part of a team that puts people first.

🔨 Carpenter Multi Trader – £36,000 + Van + Great Benefits

Location: Covering CR & BR postcodes | Depot: Rochester, Kent
Hours: 39 hours per week | Salary: £36,000 + van, fuel card, and generous holidays

Ready to join a team that values your skills and supports your long-term career?

Hyde Housing is looking for a reliable and experienced Carpenter Multi Trader to join our dedicated Property Maintenance team. You'll be responsible for delivering first-time-fix repairs across our residential properties, helping us maintain high standards and happy customers.

🔧 What you’ll be doing:

• Carrying out quality carpentry work, with additional basic plumbing and tiling as needed

• Working independently in domestic environments across CR and BR postcode areas

• Attending Monday toolbox talks at our Rochester depot (7:00 am start)

• Maintaining a high standard of customer service with every visit

🧰 What you’ll need:

• Strong carpentry skills with basic plumbing and tiling ability

• Experience operating a first-time fix service

• Experience working in residential/domestic settings

• Your own tools – we’ll provide the van, uniform, and fuel card

�� What we offer:

• £36,000 annual salary

• 39-hour work week

• 26 days holiday + bank holidays

• Company van + fuel card

• Hyde uniform

• Staff referral bonus (£500 for each successful referral)

• A secure, long-term role with an organisation that values loyalty and craftsmanship

At Hyde, we’re more than a housing provider – we’re a community. If you’re hardworking, committed to quality, and looking to grow your career in property maintenance, we want to hear from you.

👉 Apply now and be part of a team that puts people first.

?? Plumber Multi Trader – £36,000 + Van + Great Benefits

Location: Covering CR & BR postcodes | Depot: Rochester, Kent
Hours: 39 hours per week | Salary: £36,000 + van, fuel card, and generous holidays

Join a team that supports your trade and values your career.

Hyde Housing is seeking a skilled Plumber Multi Trader to carry out repairs and maintenance across our residential properties. You’ll use your plumbing expertise alongside basic carpentry skills to provide a reliable first-time-fix service that keeps our customers satisfied.

?? What you’ll be doing:

• Delivering high-quality plumbing repairs with some door hanging and basic carpentry

• Operating in occupied homes across the CR and BR postcode areas

• Taking part in weekly toolbox talks every Monday (7:00 am start) at our Rochester depot

• Maintaining excellent communication and service standards

?? What you’ll need:

• Strong plumbing skills with basic carpentry (especially door hanging)

• Ability to consistently complete first-time fixes

• Experience in domestic maintenance

• Your own set of tools – we’ll provide the rest

?? What we offer:

• £36,000 salary per year

• 39-hour work week

• Company van + fuel card

• Hyde uniform

• 26 days holiday + bank holidays

• £500 staff referral bonus

• A long-term role with real progression opportunities in a respected housing provider

We’re looking for dependable, hardworking tradespeople who take pride in their work and want to build a meaningful, long-term career with Hyde.

?? Apply today and start making a difference – one repair at a time.

🚿 Plumber Multi Trader – £36,000 + Van + Great Benefits

Location: Covering BR & CR postcodes | Depot: Rochester, Kent
Hours: 39 hours per week | Salary: £36,000 + van, fuel card, and generous holidays

Join a team that supports your trade and values your career.

Hyde Housing is seeking a skilled Plumber Multi Trader to carry out repairs and maintenance across our residential properties. You’ll use your plumbing expertise alongside basic carpentry skills to provide a reliable first-time-fix service that keeps our customers satisfied.

🔧 What you’ll be doing:

• Delivering high-quality plumbing repairs with some door hanging and basic carpentry

• Operating in occupied homes across the CR and BR postcode areas

• Taking part in weekly toolbox talks every Monday (7:00 am start) at our Rochester depot

• Maintaining excellent communication and service standards

🧰 What you’ll need:

• Strong plumbing skills with basic carpentry (especially door hanging)

• Ability to consistently complete first-time fixes

• Experience in domestic maintenance

• Your own set of tools – we’ll provide the rest

�� What we offer:

• £36,000 salary per year

• 39-hour work week

• Company van + fuel card

• Hyde uniform

• 26 days holiday + bank holidays

• £500 staff referral bonus

• A long-term role with real progression opportunities in a respected housing provider

We’re looking for dependable, hardworking tradespeople who take pride in their work and want to build a meaningful, long-term career with Hyde.

👉 Apply today and start making a difference – one repair at a time.

Disrepairs Supervisor

Stockwell - covering London and Kent properties

Up to £43,000

Hyde is looking to recruit a Disrepairs Supervisor.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.

As a Disrepair Supervisor at Hyde, you will play a key role within the Disrepairs Team, ensuring a customer-focused approach and effective management of complex repair cases. This is a mobile role, with your main office based in Stockwell, covering properties across London and occasionally in Kent.

Responsibilities

• Manage the team to ensure that key performance indicators, such as Customer Satisfaction, RTF and repairs priorities, are achieved and that works orders are closed down within agreed timescales.
• Manage trades operatives to ensure right first-time completion of jobs and that all health and safety is complied with, to safeguard our staff and the public.
• Ensure that works allocation is monitored to ensure full use of time is achieved.
• Monitor budgets ensuring repair jobs are correctly raised and allocated to the correct budget codes to ensure correct capitalisation of works.
• Build effective stakeholder relations and attend meetings with service providers and residents and internal stakeholders as and when required.
• You may be required to cover both London Bridge and Peckham office occasionally.

Skills and Experience Required

• Experience managing a team is a must with a minimum of 2 years of experience
• Experience working within social housing is beneficial but not essential
• A background working within a trade is beneficial but not essential

Benefits

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Supported Housing Officer

South East London: Covering Southwark, Greenwich and Lewisham areas

Up to £31,000 per annum

Hyde is looking to recruit a Supported Housing Officer.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.

As a Supported Housing Officer at Hyde, you will be working within the Specialist Housing team to oversee and maintain housing services for our customers who require additional support to live independently. The role works closely with support providers to ensure all customers are provided safe, comfortable, and suitable living environments for their individual needs, ensuring their wellbeing, and promoting their independence.

Responsibilities

• Completing comprehensive monthly property inspections of the communal areas, ensuring that repairs and risks are reported.
• Conducting Health & Safety and Fire Safety compliance checks.
• Housing management and housekeeping fire risk actions, ensuring comprehensive audit trails and evidence of completions.
• Ensuring the wellbeing of customers, conducting weekly wellbeing calls and visits as necessary.
• Point of contact for customers in relation to any matters pertaining to communal services, including cleaning and grounds maintenance, building decorations, repairs, maintenance, tenancy and ASB.

Skills and Experience Required

• Have experience in housing management, social work, or a related field, with an understanding of supported living concepts.
• Have good communication and interpersonal skills, including empathy, for engaging with a diverse range of stakeholders.
• Have strong organisational and time management skills to manage multiple tasks effectively.
• Understand housing regulations, care standards, and best practices.

Benefits

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Assistant Surveyor

Rochester

Up to £34,000

Hyde is looking to recruit an Assistant Surveyor.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple — by providing customers with a safe and decent home, it allows them to realise their potential, enjoy their environment and contribute to their community.

As an Assistant Surveyor at Hyde, you will be working within our Property Services team to support the delivery of high-quality, efficient, and customer-focused maintenance services across our housing stock. You’ll gain practical experience and develop the knowledge and confidence to carry out inspections, specify works, and help manage repair projects from start to finish.

This role is ideal for individuals who have recently completed a Surveying Apprenticeship or hold a relevant qualification and are looking to take the next step in their surveying career.

Responsibilities
• Assist Surveyors with property inspections and surveys, both independently and jointly
• Help specify and monitor responsive repairs, void reinstatements, and planned works
• Liaise with customers and contractors to support delivery of a high-quality service
• Prepare and update technical reports, cost estimates, and schedules of work
• Maintain accurate records and input data into Hyde systems
• Support contract compliance and contractor performance monitoring

Skills and Experience Required
• Basic understanding of building construction and maintenance processes
• Strong communication and interpersonal skills
• Ability to accurately record data and use Microsoft Office and property databases
• This role requires candidates to have a full UK driving licence and own car
• Willingness to learn and develop knowledge of housing regulations and compliance

Benefits
• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package
• Volunteering days

Diversity and inclusion are integral to the Hyde Group. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace that reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer, and we are here to support you with any reasonable adjustments you may need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Trade Supervisor

Peckham - covering London and Kent properties

Up to £43,000

Hyde is looking to recruit a Trade Supervisor.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.

As a Trade Supervisor at Hyde, you will play a key role within the Disrepairs Team, ensuring a customer-focused approach and effective management of complex repair cases. This is a mobile role, with your main office based in Peckham, covering properties across London and occasionally in Kent.

Responsibilities

• Manage the team to ensure that key performance indicators, such as Customer Satisfaction, RTF and repairs priorities, are achieved and that works orders are closed down within agreed timescales.
• Manage trades operatives to ensure right first-time completion of jobs and that all health and safety is complied with, to safeguard our staff and the public.
• Ensure that works allocation is monitored to ensure full use of time is achieved.
• Monitor budgets ensuring repair jobs are correctly raised and allocated to the correct budget codes to ensure correct capitalisation of works.
• Build effective stakeholder relations and attend meetings with service providers and residents and internal stakeholders as and when required.
• You may be required to cover both London Bridge and Peckham office occasionally.

Skills and Experience Required

• Experience managing a team is a must with a minimum of 2 years of experience
• Experience working within social housing is beneficial but not essential
• A background working within a trade is beneficial but not essential

Benefits

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Neighbourhood Officer

Southampton

Up to £37,000 plus paid business mileage

Own Vehicle Required

Hyde is looking to recruit a Neighbourhood Officer.

As part of Hyde’s commitment to improving customer service, Building Safety & improving neighbourhoods, the Neighbourhood Officers goal is to create a secure and comfortable living environment for customers, foster positive relationships with the community and ensure that Hyde meets its legal and regulatory obligations related to customer safety and security.

Responsibilities

• Undertake property inspections across neighbourhoods to ensure Hyde is adhering to regulatory requirements and improving standards.
• Complete welfare and vulnerability checks with customers and produce personal centred risk assessments where applicable.
• Provide a proactive front-line service to customers.
• Foster strong relationships with residents, community groups, and local authorities, promoting a sense of security and trust within our housing communities.
• Responsible for the delivery of operational tasks from the fire safety and building safety legislation across in-scope buildings.
• Monitor and assess potential safety risks and hazards, conducting regular inspections and risk assessments to identify areas for improvement.
• Ensure properties meet all relevant regulatory and compliance standards, including health and safety regulations, fire safety standards, building codes, and any other applicable legislation.
• Maintain accurate records, documentation, and databases related to property management activities.
• Monitor and evaluate the performance of safety-related contracts and service providers, ensuring high standards of service delivery.

Essential Qualifications and Skills

• Previous experience within a site-based Neighbourhood or Housing position.
• Strong organisational and time management skills to effectively prioritise tasks and meet deadlines.
• Excellent communication and interpersonal skills for effective stakeholder engagement.
• Attention to detail and ability to maintain accurate documentation.
• Problem-solving skills to address maintenance and tenancy issues.

Benefits

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days

At Hyde, diversity and inclusion are at the heart of everything we do. We are dedicated to fostering a culture where inclusivity is embedded in our ways of working, not just a standalone initiative. We believe that the best ideas and solutions arise from a rich mix of perspectives, backgrounds, and experiences. Our commitment is to create a workplace that reflects the diverse communities we serve, where everyone feels valued, respected, and proud to bring their authentic selves to work.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Cleaner – Part Time

Gosport

£24,000

Hyde is looking to recruit a Cleaner (Part Time).

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple — by providing customers with a safe and decent home, it allows them to realise their potential, enjoy their environment and contribute to their community.

As a Cleaner at Hyde, you will be responsible for maintaining high standards of cleanliness across communal areas within Harbour Tower in Gosport. You will play a key role in creating a safe, hygienic, and welcoming environment for residents. This is a part-time role working 20 hours per week (4 hours per day, Monday to Friday).

Responsibilities
• Clean communal areas including floors, windows, bin chutes, handrails and doors
• Maintain Health & Safety standards and report any hazards or faults
• Dust and polish all surfaces and disinfect as required
• Monitor and replenish cleaning stock and consumables
• Report any concerns or issues to the manager or caretaker
• Follow Hyde’s Health and Safety policies and procedures

Skills and Experience Required
• Basic IT proficiency — you will be required to use a PDA device as part of your duties
• Cleaning experience is desirable but not essential — full training will be provided
• Good communication skills and a professional, presentable appearance
• Able to work independently and follow instructions
• A basic DBS check is required for this role
• You must have your own transport to travel to and from the site

Benefits
• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package
• Volunteering days

Diversity and inclusion are integral to the Hyde Group. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace that reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer, and we are here to support you with any reasonable adjustments you may need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Voids Property Cleaner

Chichester - covering south coast areas 

£25,000

Hyde is looking to recruit a Voids Property Cleaner.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple – by providing customers with a safe and decent home, it allows them to realise their potential, enjoy their environment, and contribute to their community.

As a Voids Cleaner at Hyde, you will be working across a wide patch on the South Coast to carry out deep cleans on empty homes, ensuring they are safe, hygienic, and ready for new tenants. This role will cover a wide patch of areas from Southampton to Brighton.

Responsibilities
• Carry out deep cleans in vacant properties, including environmental and end-of-tenancy cleans
• Remove furniture, rubbish, carpets, and non-approved fittings from all areas including basements and lofts
• Tidy and clear gardens, removing debris, fly-tipping, and overgrown vegetation
• Clean garages and sheds, including dismantling where needed
• Load and unload waste safely and transport it to an approved tip using the company van
• Ensure all work is carried out in accordance with health and safety procedures

Skills and Experience Required
• Full UK Driving Licence (essential – van and fuel card provided)
• Experience in deep cleaning, end-of-tenancy, or environmental cleaning
• Comfortable with physical, hands-on work in varied property conditions
• Ability to work independently and manage your own schedule
• Understanding of health and safety procedures

Benefits
• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package
• Volunteering days

Diversity and inclusion are integral to the Hyde Group. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds, and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Plasterer Multi 

Lewisham

Up to £36,000

As a Plasterer at Hyde, you will be a key member of our maintenance team, responsible for performing a variety of tasks related to plastering, tiling and general maintenance. This role requires a versatile professional who can address a range of property needs efficiently. The successful candidate will contribute to the overall well-being of our customers by ensuring the quality and functionality of our housing units.

Key responsibilities:

• Preparing surfaces for plaster application by cleaning and smoothing.
• Applying plaster to walls, ceilings, and other surfaces using appropriate techniques.
• Repairing and patching damaged or cracked plaster.
• Ensuring a smooth and uniform finish on all surfaces.
• Collaborating with other maintenance professionals to address comprehensive property needs.
• Following safety guidelines and protocols during all plastering activities.
• Maintaining accurate records of work performed and materials used.
• Providing excellent customer service to customers.

Skills and experience:

• Proven experience as a plasterer, with experience in residential plastering.
• Knowledge of various plastering techniques and materials.
• Ability to work independently and as part of a team.
• Multi trade experience is desirable
• Strong problem-solving and communication skills.
• Physical fitness and the ability to perform manual labour.
• Valid driver's licence.

Benefits:

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Plasterer

Woolwich

Up to £36,000

As a Plasterer at Hyde, you will be a key member of our maintenance team, responsible for performing a variety of tasks related to plastering, tiling and general maintenance. This role requires a versatile professional who can address a range of property needs efficiently. The successful candidate will contribute to the overall well-being of our customers by ensuring the quality and functionality of our housing units.

Key responsibilities:

• Preparing surfaces for plaster application by cleaning and smoothing.
• Applying plaster to walls, ceilings, and other surfaces using appropriate techniques.
• Repairing and patching damaged or cracked plaster.
• Ensuring a smooth and uniform finish on all surfaces.
• Collaborating with other maintenance professionals to address comprehensive property needs.
• Following safety guidelines and protocols during all plastering activities.
• Maintaining accurate records of work performed and materials used.
• Providing excellent customer service to customers.

Skills and experience:

• Proven experience as a plasterer, with experience in residential plastering.
• Knowledge of various plastering techniques and materials.
• Ability to work independently and as part of a team.
• Multi trade experience is desirable
• Strong problem-solving and communication skills.
• Physical fitness and the ability to perform manual labour.
• Valid driver's licence.

Benefits:

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Electrician

Southampton

Up to £43,800

Hyde is looking to recruit an Electrician.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community. This role covers a wide patch across Hampshire postcodes, so a willingness to travel within these areas is essential.

As an Electrician at Hyde you will be working within Property Services to provide a responsive and professional electrical service to residents ensuring all internal and external work sites are adequately protected and maintained.

Responsibilities

• Deliver works such as rewires, remedial works, installation of smoke detectors, test and inspections and day to day responsive repairs maintenance.
• Participate in the ‘out of hour’s service delivery on a rota basis to ensure electrical issues are dealt with promptly.
• Act as a liaison between residents and internal teams to ensure any property related issues are highlighted and resolved promptly.
• Exercise and promote the highest levels of duty, care and safety within all working environments in order to minimise levels of risk to The Hyde Group employees, properties and residents.
• Undertake any required repairs in order to maintain high levels of safety, security and working conditions across The Hyde Group properties (including vehicles and tools) in compliance with current policies and procedures:

Skills and Experience Required

• Have proven experience of working on residential properties, social housing is desirable
• Hold an 18th Edition qualification
• Hold a level 3 qualification in Electrical Installation or equivalent
• Hold an Electrical Inspection & Testing (2391) qualification
• Be able to work in accordance with NICEIC requirements.

Benefits

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

A basic DBS check will be carried out on the successful candidate.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Electrician

Hampshire

Up to £43,800

Hyde is looking to recruit an Electrician.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community. This role covers a wide patch across Hampshire postcodes, so a willingness to travel within these areas is essential.

As an Electrician at Hyde you will be working within Property Services to provide a responsive and professional electrical service to residents ensuring all internal and external work sites are adequately protected and maintained. The role will cover a wide patch in Hampshire.

Responsibilities

• Deliver works such as rewires, remedial works, installation of smoke detectors, test and inspections and day to day responsive repairs maintenance.
• Participate in the ‘out of hour’s service delivery on a rota basis to ensure electrical issues are dealt with promptly.
• Act as a liaison between residents and internal teams to ensure any property related issues are highlighted and resolved promptly.
• Exercise and promote the highest levels of duty, care and safety within all working environments in order to minimise levels of risk to The Hyde Group employees, properties and residents.
• Undertake any required repairs in order to maintain high levels of safety, security and working conditions across The Hyde Group properties (including vehicles and tools) in compliance with current policies and procedures:

Skills and Experience Required

• Have proven experience of working on residential properties, social housing is desirable
• Hold an 18th Edition qualification
• Hold a level 3 qualification in Electrical Installation or equivalent
• Hold an Electrical Inspection & Testing (2391) qualification
• Be able to work in accordance with NICEIC requirements.

Benefits

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

A basic DBS check will be carried out on the successful candidate.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Carpenter Multi Trader

Brighton

Up to £34,000

Hyde is looking to recruit a Carpenter Multi Trader.

As a Carpenter Multi Trader at Hyde, you will be a key member of our maintenance team, responsible for performing a variety of tasks related to carpentry, plumbing, plastering, and general maintenance. This role requires a versatile professional who can address a range of property needs efficiently. The successful candidate will contribute to the overall well-being of our customers by ensuring the quality and functionality of our housing units.

Key Responsibilities:

• Conducting carpentry tasks, including constructing, installing, and repairing wooden structures.
• Performing plumbing repairs and maintenance of plumbing systems.
• Addressing general maintenance issues, including plastering, tiling, and other tasks as required.
• Collaborating with other maintenance professionals to complete comprehensive property projects.
• Ensuring adherence to safety protocols and guidelines.
• Maintaining accurate records of work performed and materials used.
• Providing excellent customer service to customers.

Skills and experience:

• Proven experience in multiple trades, including carpentry, plumbing, plastering, and general maintenance.
• Proficiency in using a variety of hand and power tools.
• Knowledge of trade-specific techniques, materials, and safety protocols.
• Ability to work independently and collaboratively as part of a team.
• Strong problem-solving and communication skills.
• Physical fitness and the ability to perform manual labour.
• Experience working in social housing is desirable
• Valid driver's licence.

Benefits:

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Carpenter Multi Trader

Worthing

Up to £34,000

Hyde is looking to recruit a Carpenter Multi Trader.

As a Carpenter Multi Trader at Hyde, you will be a key member of our maintenance team, responsible for performing a variety of tasks related to carpentry, plumbing, plastering, and general maintenance. This role requires a versatile professional who can address a range of property needs efficiently. The successful candidate will contribute to the overall well-being of our customers by ensuring the quality and functionality of our housing units.

Key Responsibilities:

• Conducting carpentry tasks, including constructing, installing, and repairing wooden structures.
• Performing plumbing repairs and maintenance of plumbing systems.
• Addressing general maintenance issues, including plastering, tiling, and other tasks as required.
• Collaborating with other maintenance professionals to complete comprehensive property projects.
• Ensuring adherence to safety protocols and guidelines.
• Maintaining accurate records of work performed and materials used.
• Providing excellent customer service to customers.

Skills and experience:

• Proven experience in multiple trades, including carpentry, plumbing, plastering, and general maintenance.
• Proficiency in using a variety of hand and power tools.
• Knowledge of trade-specific techniques, materials, and safety protocols.
• Ability to work independently and collaboratively as part of a team.
• Strong problem-solving and communication skills.
• Physical fitness and the ability to perform manual labour.
• Experience working in social housing is desirable
• Valid driver's licence.

Benefits:

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Customer Services Advisor (Temp to Perm) - Immediate Start!

London Bridge

£24,000

35 hours per week, Monday to Friday 9:00 am to 5:00 pm

13 Weeks temporary with a view to going permanent

Hyde is looking to recruit a Customer Services Advisor to work within our Complaints team.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.

As Complaints  Customer Service Advisor at Hyde you will be the first point of call for customers to talk through their concerns and identify the best route for a resolution. You will manage all complaint cases within timescales and work with key stakeholders both internally and externally to ensure the smooth resolution to all complaint cases from start to finish.

Responsibilities

• Provide a responsive, excellent, customer focused and efficient front line/telephone/in writing service to all customers, internally and externally ensuring a high level of customer satisfaction is achieved.
• Monitor issues identified and provide a quick response to our customers, meeting timescales and ensuring these are resolved, troubleshooting difficult complaints and making sure prompt and appropriate action is taken.
• Manage and prioritise busy caseload which includes a high volume of telephone contact, letter writing and case management, demonstrating flexibility around priorities.
• Articulate straight-forward decisions and actions to help resolve issues and hold service areas to account for delivering these.
• Demonstrate clear accountability and ensure that complaint cases are escalated where progress is not being made in line with our time scales.

Skills and Experience Required

• Customer service experience 
• Proven experience of customer service – verbal/written
• Ability to work at pace and in a busy environment
• Good at planning/problem solving
• Team work/collaboration

Benefits

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days
• Hyde operates an agile approach to work, requiring you to be in the office 40% of your time.

Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.