Current jobs

Salesforce Administrator
London Bridge
Up to £60,000

Hyde is looking for a Salesforce Administrator to join our collaborative and values-driven team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development.

As a Salesforce Administrator at Hyde, you will play a key role in enhancing and maintaining our Salesforce platform. You’ll deliver high-quality support, configuration, and administration across the Group’s Salesforce environment — ensuring a secure, seamless, and data-driven experience for colleagues and customers. This role requires someone with current, hands-on administrator experience (not consultancy backgrounds) and a willingness to support occasional weekend work when required.

Key Duties

• Manage user and licence administration, including roles, profiles, permissions, and public groups.
• Own and resolve Salesforce support tickets, demonstrating strong technical and customer service skills.
• Collaborate with Analysts, Developers, and Architects to deliver fixes, enhancements, and system improvements.
• Configure Salesforce using best practice tools such as flows, workflow, Process Builder, record types, dashboards, and reports.
• Carry out data loading and transformations using Salesforce Data Loader and support environment refreshes and back-ups.

Why Join Hyde?

Hyde is part of the Hyde group, one of the UK’s leading housing providers, managing and owning around 120,000 homes nationwide. We’re committed to building safe, sustainable communities where people can thrive. With a strong social purpose, long-term investment plans, and a focus on innovation, Hyde is a place where you can grow your career while making a real difference.

As a Salesforce Administrator we’re seeking someone who can bring:

• Proven experience in hands-on Salesforce administration, including Service Cloud, Experience Cloud, configuration, and data loads.
• Strong communication and stakeholder management skills.
• A proactive mindset and passion for continuous improvement and system optimisation.
• The ability to interpret user needs, collaborate with technical and non-technical stakeholders, and manage security, profiles, permissions, and flows effectively.

The Benefits of Joining Hyde

• Excellent pension scheme
• Generous holiday allowance
• Life assurance
• Award-winning flexible benefits platform
• Support for learning and career development
• Hybrid working options available

Diversity, Inclusion & Accessibility

Equity, diversity, and inclusion are at the heart of who we are at Hyde. We’re committed to creating a workplace where everyone feels respected, valued, and able to be their authentic selves. By embracing different perspectives, backgrounds, and experiences, we unlock innovation and reflect the diverse communities we serve. At Hyde, inclusivity isn’t a one-off initiative — it’s embedded in our culture and central to how we work every day.

As a Disability Confident Employer, we’re committed to providing reasonable adjustments throughout the recruitment process and beyond.

We reserve the right to close this advert early if a suitable candidate is identified.

Anti Social Behaviour Officer - Fixed Term Contract until 18/12/2026

London- Southwark, Lewisham, Croydon

£35,000 + paid business mileage

Hyde is looking for an Anti Social Behaviour Officer to join our collaborative and values-driven team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development.

As an Anti Social Behaviour Officer at Hyde, you will be responsible for managing and investigating anti-social behaviour cases, ensuring proportionate and effective interventions are taken to protect our residents and communities. You’ll play a key role in providing excellent customer service, utilising legal and non-legal tools, and working with internal and external partners to resolve complex cases.

Key Duties

• Risk-assess victims of Anti Social Behaviour and implement appropriate case management plans, making referrals where necessary.
• Make effective use of specialist equipment to assist with investigations and gather evidence.
• Work proactively to keep customers and stakeholders informed about the progress of cases, providing timely and accurate responses.
• Take proportionate and necessary action when justified, using both legal and non-legal remedies while considering the vulnerability and support needs of all parties.
• Prepare cases for court action and represent Hyde in court and eviction hearings, liaising with Legal Services and solicitors as appropriate.

Why Join Hyde?

Hyde is part of the Hyde group, one of the UK’s leading housing providers, managing and owning around 120,000 homes nationwide. We’re committed to building safe, sustainable communities where people can thrive. With a strong social purpose, long-term investment plans, and a focus on innovation, Hyde is a place where you can grow your career while making a real difference.

As an ASB Officer we’re seeking someone who can bring:

• UK driving licence and access to your own vehicle
• Up-to-date working knowledge of ASB case investigations and housing legislation.
• Proven experience of tenancy management with a strong understanding of tenancy related housing legislation (essential).
• The ability to work independently and carry out home/site visits, often lone working in varied environments including high-rise blocks and large estates.
• Previous ASB experience or housing officer experience with exposure to ASB cases.
• Knowledge and experience of multi-agency working.
• Strong problem-solving skills, using defined processes to resolve day-to-day issues.

The Benefits of Joining Hyde

• Excellent pension scheme
• Generous holiday allowance
• Life assurance
• Award-winning flexible benefits platform
• Support for learning and career development
• Hybrid working options available

Diversity, Inclusion & Accessibility

Equity, diversity, and inclusion are at the heart of who we are at Hyde. We’re committed to creating a workplace where everyone feels respected, valued, and able to be their authentic selves. By embracing different perspectives, backgrounds, and experiences, we unlock innovation and reflect the diverse communities we serve. At Hyde, inclusivity isn’t a one-off initiative — it’s embedded in our culture and central to how we work every day.

As a Disability Confident Employer, we’re committed to providing reasonable adjustments throughout the recruitment process and beyond.

We reserve the right to close this advert early if a suitable candidate is identified.

Customer Services Team Leader

London Bridge

£37,000

Hyde is looking for a Customer Services Team Leader to join our collaborative and values-driven team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development.

As a Customer Services Team Leader at Hyde, you will lead and develop a team of Customer Service Officers to deliver an excellent, multi-channel frontline service. You’ll play a key role in ensuring customer enquiries are resolved efficiently, service standards are consistently met, and customer satisfaction remains at the heart of everything we do.

Key Duties

• Lead, motivate and develop a team of Customer Service Officers to deliver a responsive, high-quality customer service across telephone, email, web and written correspondence
• Proactively manage and resolve escalated customer enquiries, ensuring timely outcomes and high levels of resident satisfaction
• Monitor team performance against KPIs, using real-time and historical data to drive continuous service improvement
• Support effective use of CRM systems and performance reporting to ensure accurate records and insight-led decision making
• Coach, support and performance-manage team members through regular one-to-ones, quality monitoring, and development planning

Why Join Hyde?

Hyde is part of the Hyde Group, one of the UK’s leading housing providers, managing and owning around 120,000 homes nationwide. We’re committed to building safe, sustainable communities where people can thrive. With a strong social purpose, long-term investment plans, and a focus on innovation, Hyde is a place where you can grow your career while making a real difference.

As a Customer Services Team Leader, we’re seeking someone who can bring:

• Proven experience leading or supervising a customer service or contact centre team
• Strong communication, coaching and people-management skills
• A proactive, customer-focused mindset with a passion for service excellence
• The ability to analyse performance data, manage priorities, and confidently handle escalated or complex customer issues

The Benefits of Joining Hyde

• Excellent pension scheme
• Generous holiday allowance
• Life assurance
• Award-winning flexible benefits platform
• Support for learning and career development
• Hybrid working options available

Diversity, Inclusion & Accessibility

Equity, diversity, and inclusion are at the heart of who we are at Hyde. We’re committed to creating a workplace where everyone feels respected, valued, and able to be their authentic selves. By embracing different perspectives, backgrounds, and experiences, we unlock innovation and reflect the diverse communities we serve. At Hyde, inclusivity isn’t a one-off initiative — it’s embedded in our culture and central to how we work every day.

As a Disability Confident Employer, we’re committed to providing reasonable adjustments throughout the recruitment process and beyond.

We reserve the right to close this advert early if a suitable candidate is identified

Roofer

Maidstone

Up to £36,000

Hyde is looking to recruit a Roofer to join our team.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South East, and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple: by providing customers with a safe and decent home, we enable them to realise their potential, enjoy their environment, and contribute to their community.

As a Roofer at Hyde, you will be working within our property services team to deliver high-quality roofing repairs, maintenance, and installation services for domestic properties. This role will focus on scheduled projects, ensuring excellent service delivery and customer satisfaction while adhering to safety standards.

Responsibilities:

• Conduct planned inspections and assessments of roofs to identify maintenance or replacement needs.
• Carry out scheduled roofing repairs and installations, ensuring work meets industry standards.
• Replace or repair roofing materials, including tiles, slates, or flashing, as part of planned works.
• Apply weatherproofing and protective coatings to enhance roof durability.
• Maintain a safe and controlled working environment, adhering to all safety procedures.
• Manage roofing materials, tools, and equipment, ensuring availability for planned projects.
• Collaborate with the wider maintenance team to ensure smooth delivery of planned works.

Skills and Experience Required:

• Proven experience as a roofer, with a focus on planned works or project-based maintenance.
• Strong knowledge of roofing materials, installation techniques, and repair methods.
• Proficiency in the safe use of roofing tools and equipment.
• Ability to work at heights and in varying weather conditions.
• Excellent attention to detail and problem-solving skills.
• Valid driving licence and a customer-focused approach.

Benefits:

• A fantastic pension.
• Life assurance.
• Great holidays.
• An award-winning flexible benefits package.
• Volunteering days.

Diversity and inclusion are integral to the Hyde Group. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds, and experiences, and we’re committed to cultivating an inclusive workplace that reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer, and we are here to support you with any reasonable adjustments you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.

Electrician

Maidstone

Up to £43,800

Hyde is looking to recruit an Electrician.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.

As an Electrician at Hyde you will be working within Property Services to provide a professional electrical service in our void properties and planned works ensuring all internal and external work sites are adequately protected and maintained. This role covers a wide patch in Kent and South East London - a willingness to travel is essential.

Responsibilities

• Deliver works such as rewires, remedial works, installation of smoke detectors, test and inspections and day to day responsive repairs maintenance.
• Participate in the ‘out of hour’s service delivery on a rota basis to ensure electrical issues are dealt with promptly.
• Act as a liaison between residents and internal teams to ensure any property related issues are highlighted and resolved promptly.
• Exercise and promote the highest levels of duty, care and safety within all working environments in order to minimise levels of risk to The Hyde Group employees, properties and residents.
• Undertake any required repairs in order to maintain high levels of safety, security and working conditions across The Hyde Group properties (including vehicles and tools) in compliance with current policies and procedures.

Skills and Experience Required

• Have proven experience of working on residential properties, social housing is desirable
• Hold an 18th Edition qualification
• Hold a level 3 qualification in Electrical Installation or equivalent
• Hold an Electrical Inspection & Testing (2391) qualification
• Be able to work in accordance with NICEIC requirements.

Benefits

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package.
• Volunteering days

Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

A basic DBS check will be carried out on the successful candidate.

We reserve the right to close this advert as soon as a suitable candidate has been identified.