Complaints Officer FTC
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Complaints Officer
Whitechapel
Up to £31,500
12-month FTC
Hyde is looking to recruit a Complaints Officer.
Hyde is a leading provider of affordable homes, dedicated to helping people access safe and high-quality housing. With a strong focus on community impact, we work to create sustainable, thriving neighbourhoods while supporting our customers build better futures.
As a Complaints Officer at Hyde you will be working within the Customer Resolution Team to assist in investigating and resolving customer complaints, ensuring high-quality service delivery and compliance with regulatory standards.
Responsibilities
• Investigate complaints thoroughly, reviewing documents and engaging with complainants and stakeholders.
• Draft and review high-quality complaint responses that clearly outline findings and proposed actions.
• Liaise with internal teams and external stakeholders to ensure complaint resolution and learning.
• Monitor complaint trends and provide reports and insights to management.
• Ensure compliance with the Housing Ombudsman Complaint Handling Code.
• Support continuous service improvement by identifying root causes and recommending system changes.
Skills and Experience Required
• Experience managing customer complaints or complex casework in a housing or customer service setting.
• Excellent written and verbal communication skills, including letter writing and stakeholder engagement.
• Ability to manage sensitive issues with empathy, discretion, and sound judgment.
• Strong organisational and time-management skills with attention to detail.
• Confident using Microsoft Office and CRM systems to manage caseloads.
• Knowledge of the housing sector and relevant regulatory requirements.
Benefits
• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package
• Volunteering days
At Hyde, diversity and inclusion are at the heart of everything we do. We are dedicated to fostering a culture where inclusivity is embedded in our ways of working, not just a standalone initiative. We believe that the best ideas and solutions arise from a rich mix of perspectives, backgrounds, and experiences. Our commitment is to create a workplace that reflects the diverse communities we serve, where everyone feels valued, respected, and proud to bring their authentic selves to work.
Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.
We reserve the right to close this advert as soon as a suitable candidate has been identified.
Health & Safety Advisor
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Health & Safety Advisor
London Bridge
Up to £38,500
Hyde is looking to recruit a Health & Safety Advisor.
At the Hyde Group, our vision is to provide a great home for everyone. Our values guide the way we operate as a business: we’re customer driven, inclusive, collaborative and innovative.
As a Health & Safety Advisor you will assist the Health and Safety Manager in providing advice and support to the management team, enabling them to meet their statutory and regulatory health and safety duties in respect of property, employees, residents, and others.
You will ensure compliance with statutory and regulatory requirements as well as with Hyde policies, procedures, and instructions in conjunction with the Health and Safety Manager, carrying out investigations, audits, and inspections.
Duties & Responsibilities
- Support the annual planning, implementation and delivery of the health and safety plan.
- Contribute to regular reviews of policies and procedures.
- Undertake assurance sample inspections and audits as required.
- Provide advice, guidance and training updates to relevant colleagues.
- Assist with planning and carrying out health and safety audits and inspections.
- Assist the business in promoting a positive health & safety environment.
- Support the risk assessment process, providing coaching, advice and guidance to line managers.
- Support the incident management process.
- Contribute to the annual training plan, development of courses and delivery of in-house training.
- Lead on the administration of the lone-worker devices and DSE Assessment system.
Skills and Experience Required
- Minimum 12 months experience in a Health & Safety Advisor role within a corporate setting.
- Previous experience of carrying out Health & Safety training.
- Experience of conducting DSE assessments
- Experience of conducting COSHH assessments
- NEBOSH general certificate
- IOSH Managing Safely certificate
Benefits
- A fantastic pension
- Life assurance
- Great holidays
- An award-winning flexible benefits package.
- Volunteering days
Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.
Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.
We reserve the right to close this advert as soon as a suitable candidate has been identified.
Digital Campaigns Project Manager
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Digital Campaigns Project Manager
London Bridge
Up to £44,720
Hyde is looking to recruit a Digital Campaigns Project Manager.
Hyde is a leading provider of affordable homes, dedicated to helping people access safe and high-quality housing. With a strong focus on community impact, we work to create sustainable, thriving neighbourhoods while supporting our customers build better futures.
This is an exciting opportunity to join our dynamic New Homes Marketing Team, working in a fast-paced, commercially minded environment where no two days are the same. You’ll play a key role in shaping and delivering digital marketing campaigns that drive sales and engagement across our property portfolio. You’ll need to be highly organised, adaptable to changing priorities, and confident working at pace to deliver high-quality results.
Responsibilities
Scope and develop strategic plans for digital marketing activities
Plan, design, and deliver SEO/PPC, Google Search/Display, and other digital content
Execute paid and organic campaigns across platforms such as Facebook and Google Ads
Drive engagement and brand visibility across social media
Lead the vision for Hyde New Homes website and product microsites
Manage day-to-day website operations, ensuring availability and content accuracy
Optimise customer experience across digital platforms
Develop and maintain dashboards for all digital marketing channels
Measure and analyse the effectiveness of all digital activities
Skills and Experience Required
Minimum 2 years’ experience in digital campaign management
Strong experience in SEO via CMS – ideally WordPress
Proficiency in Google Analytics 4 (GA4) and campaign reporting
Working knowledge of tools such as Canva and Screaming Frog
Experience managing PPC campaigns and measuring digital performance
Excellent project management and stakeholder engagement skills
Desirable: Experience using Salesforce Marketing Cloud
Desirable: Experience working within the real estate sector
Benefits
A fantastic pension
Life assurance
Great holidays
An award-winning flexible benefits package
Volunteering days
At Hyde, diversity and inclusion are at the heart of everything we do. We are dedicated to fostering a culture where inclusivity is embedded in our ways of working, not just a standalone initiative. We believe that the best ideas and solutions arise from a rich mix of perspectives, backgrounds, and experiences. Our commitment is to create a workplace that reflects the diverse communities we serve, where everyone feels valued, respected, and proud to bring their authentic selves to work.
Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.
We reserve the right to close this advert as soon as a suitable candidate has been identified.

Planned Roofer
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Planned Roofer
Lewisham
Up to £36,000
Hyde is looking to recruit a Planned Roofer to join our team.
Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South East, and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple: by providing customers with a safe and decent home, we enable them to realise their potential, enjoy their environment, and contribute to their community.
As a Planned Roofer at Hyde, you will be working within our planned works team to deliver high-quality roofing repairs, maintenance, and installation services for domestic properties. This role will focus on scheduled projects, ensuring excellent service delivery and customer satisfaction while adhering to safety standards.
This role covers a wide area across London and Kent, with approximately 70% of the work focused in South East London, South West London, and Kent. The remaining 30% will involve working across other areas of London, including North West London.
Responsibilities:
- Conduct planned inspections and assessments of roofs to identify maintenance or replacement needs.
- Carry out scheduled roofing repairs and installations, ensuring work meets industry standards.
- Replace or repair roofing materials, including tiles, slates, or flashing, as part of planned works.
- Apply weatherproofing and protective coatings to enhance roof durability.
- Maintain a safe and controlled working environment, adhering to all safety procedures.
- Manage roofing materials, tools, and equipment, ensuring availability for planned projects.
- Collaborate with the wider maintenance team to ensure smooth delivery of planned works.
Skills and Experience Required:
- Proven experience as a roofer, with a focus on planned works or project-based maintenance.
- Strong knowledge of roofing materials, installation techniques, and repair methods.
- Proficiency in the safe use of roofing tools and equipment.
- Ability to work at heights and in varying weather conditions.
- Excellent attention to detail and problem-solving skills.
- Valid driving licence and a customer-focused approach.
Benefits:
- A fantastic pension.
- Life assurance.
- Great holidays.
- An award-winning flexible benefits package.
- Volunteering days.
Diversity and inclusion are integral to the Hyde Group. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds, and experiences, and we’re committed to cultivating an inclusive workplace that reflects our customer profile and where everyone is proud to be unique.
Hyde is a disability confident employer, and we are here to support you with any reasonable adjustments you need throughout the recruitment process.
We reserve the right to close this advert as soon as a suitable candidate has been identified.

Roofer
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Roofer
Dartford
Up to £36,000
Hyde is looking to recruit a Planned Roofer to join our team.
Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South East, and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple: by providing customers with a safe and decent home, we enable them to realise their potential, enjoy their environment, and contribute to their community.
As a Planned Roofer at Hyde, you will be working within our planned works team to deliver high-quality roofing repairs, maintenance, and installation services for domestic properties. This role will focus on scheduled projects, ensuring excellent service delivery and customer satisfaction while adhering to safety standards.
This role covers a wide area across London and Kent, with approximately 70% of the work focused in South East London, South West London, and Kent. The remaining 30% will involve working across other areas of London, including North West London.
Responsibilities:
- Conduct planned inspections and assessments of roofs to identify maintenance or replacement needs.
- Carry out scheduled roofing repairs and installations, ensuring work meets industry standards.
- Replace or repair roofing materials, including tiles, slates, or flashing, as part of planned works.
- Apply weatherproofing and protective coatings to enhance roof durability.
- Maintain a safe and controlled working environment, adhering to all safety procedures.
- Manage roofing materials, tools, and equipment, ensuring availability for planned projects.
- Collaborate with the wider maintenance team to ensure smooth delivery of planned works.
Skills and Experience Required:
- Proven experience as a roofer, with a focus on planned works or project-based maintenance.
- Strong knowledge of roofing materials, installation techniques, and repair methods.
- Proficiency in the safe use of roofing tools and equipment.
- Ability to work at heights and in varying weather conditions.
- Excellent attention to detail and problem-solving skills.
- Valid driving licence and a customer-focused approach.
Benefits:
- A fantastic pension.
- Life assurance.
- Great holidays.
- An award-winning flexible benefits package.
- Volunteering days.
Diversity and inclusion are integral to the Hyde Group. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds, and experiences, and we’re committed to cultivating an inclusive workplace that reflects our customer profile and where everyone is proud to be unique.
Hyde is a disability confident employer, and we are here to support you with any reasonable adjustments you need throughout the recruitment process.
We reserve the right to close this advert as soon as a suitable candidate has been identified.

Financial and Performance Controller
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Financial and Performance Controller
Islington, London
Up to £75,000
Hyde is looking to recruit a Financial and Performance Controller – PFI.
We’re seeking a highly skilled finance professional to lead financial strategy and performance reporting across our PFI operations.
This is a great opportunity to influence key financial decisions, manage stakeholder relationships, and play a critical role in preparing for the successful completion of long-term PFI contracts, where Hyde group has an investing interest.
Hyde is a leading provider of affordable homes, dedicated to helping people access safe and high-quality housing. With a strong focus on community impact, we work to create sustainable, thriving neighbourhoods while supporting our customers build better futures.
Duties of a Financial and Performance Controller
- Lead finance and performance management for PFI SPVs, Partners for Improvement in Islington Ltd and Brent Co-efficient.
- Ensure compliance with all statutory and contractual financial and KPIs reporting obligations.
- Lead in preparation of financial accounts, budgets, forecasts, and management reports.
- Maintain robust financial controls, risk management plans, and long-term financial models.
- Support senior management with scenario planning and contract end preparation.
- Manage stakeholder relationships, including the Board, Client Authority, and contractors.
- Manage 2 direct reports.
Skills and Experience Required
- Fully qualified in ACCA, CIMA or ACA (essential)
- Minimum 2 years’ experience as a Financial Controller (or similar level) with at least 5+ years in Finance overall
- Strong communication skills with the ability to explain financial information clearly to stakeholders
- Experience in PFIs, Contract management, Asset Management and Real Estate sectors (desirable but not essential)
- Advanced Excel skills essential; knowledge of Power BI is advantageous
- Experience preparing board reports or advising senior stakeholders (desirable)
Benefits
- A fantastic pension
- Life assurance
- Great holidays
- An award-winning flexible benefits package
- Volunteering days
At Hyde, equity, diversity, and inclusion are embedded in everything we do. We are committed to creating a workplace that reflects the diverse communities we serve, where everyone feels valued and empowered to thrive. As a Disability Confident Employer, we provide reasonable adjustments to support applicants throughout the recruitment process.
Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.
We reserve the right to close this advert as soon as a suitable candidate has been identified.

Plumber Multi
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🚿 Plumber Multi – £36,000 + Van + Great Benefits
Location: Covering South East London postcodes
Hours: 39 hours per week | Salary: £36,000 + van, fuel card, and generous holidays
Join a team that supports your trade and values your career.
Hyde Housing is seeking a skilled Plumber Multi to carry out repairs and maintenance across our residential properties. You’ll use your plumbing expertise alongside basic carpentry skills to provide a reliable first-time-fix service that keeps our customers satisfied.
🔧 What you’ll be doing:
Delivering high-quality plumbing repairs with some door hanging and basic carpentry
Operating in occupied homes across South East London postcodes
Taking part in weekly toolbox talks
Maintaining excellent communication and service standards
🧰 What you’ll need:
Strong plumbing skills with basic carpentry (especially door hanging)
Ability to consistently complete first-time fixes
Experience in domestic maintenance
Your own set of tools – we’ll provide the rest
�� What we offer:
£36,000 salary per year
39-hour work week
Company van + fuel card
Hyde uniform
26 days holiday + bank holidays
£500 staff referral bonus
A long-term role with real progression opportunities in a respected housing provider
We’re looking for dependable, hardworking tradespeople who take pride in their work and want to build a meaningful, long-term career with Hyde.
👉 Apply today and start making a difference – one repair at a time.

Housing Application Manager
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Housing Application Manager
London Bridge
Up to £74,000
Hyde is looking to recruit a Housing Applications Manager.
Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realize their potential, enjoy their environment and contribute to their community.
As a Housing Application Manager at Hyde you will be working within the Technology Team to oversee the smooth operation, maintenance, and development of the housing management systems for the Hyde Group.
You'll be joining us at an exciting time, with several impactful projects underway, including a proposed re-implementation of our Housing Management System (HMS), strategic initiatives focused on continuous improvements, and a solution re-platforming project. In this high-visibility role, you will lead the implementation efforts, driving the design and architecture discussions to shape our HMS solution effectively with close collaborating with business stakeholders and peers. This position also offers significant growth opportunities within the organization and the chance to represent HMS as part of a comprehensive digital transformation initiative.
Responsibilities
- Oversee the housing management systems for the Hyde Group, ensuring they are up-to-date, secure, and properly integrated.
- Managing projects , applications and databases, setting protocols and procedures, communicating within and outside of the organization, managing others, identifying risks, managing the application life cycle, and providing ongoing technical support.
- Proactively monitor and maintain the housing applications to minimize downtime and disruptions, troubleshooting technical issues as needed.
- Develop solutions for resolving complex service issues and propose them for review by senior management.
- Collaborate with other teams in the tech department to deliver tech wide projects.
- Collaborate with colleagues in the Technology team to plan and execute system upgrades and implementations, ensuring minimal disruption.
- Ensure confidentiality, integrity, and availability of housing-related data by implementing robust security measures and compliance with data protection regulations.
- Liaise with key stakeholders, including staff, management, and external vendors, providing technical support and addressing system-related enquiries.
Skills and Experience Required
- Strong line management and people management skills.
- Stakeholder management and strong communication skills.
- Supplier performance management skills.
- Task prioritization, project planning and road mapping, bringing actions to closure.
- Experience implementing applications or business systems.
- Experience working with a housing management system - Northgate (NEC) is highly preferred.
- Service Charge processing experience will be a big plus.
- Understanding of agile Principles.
- Problem solving skills.
- Quick learner.
Benefits
- A fantastic pension
- Life assurance
- Great holidays
- An award-winning flexible benefits package
- Volunteering days
Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds, and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.
Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.
We reserve the right to close this advert as soon as a suitable candidate has been identified.

Repairs and Maintenance Supervisor
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Repairs & Maintenance Supervisor
Southeast London
£42,000 - £44,000 (depending on experience)
Hyde is looking to recruit a Repairs & Maintenance Supervisor (Trade Supervisor).
Hyde is one of the UK’s leading and award-winning providers of affordable housing in London, the South East and surrounding areas. We manage 50,000 homes and serve over 100,000 customers. Our ethos is simple: by providing customers with a safe, decent home, we enable them to realise their potential, enjoy their environment and contribute to their community.
As a Repairs & Maintenance Supervisor, you will play a key role within our Disrepairs Team, ensuring a customer-focused approach and effective management of complex repair cases. This is a mobile role based primarily in either Peckham or Tower Hamlets, with travel across our London stock.
Key Responsibilities
- Lead and manage a team to meet key performance targets, including customer satisfaction, right-first-time (RFT) repairs, and completion priorities.
- Supervise operatives to ensure jobs are completed safely, to a high standard, and within agreed timescales.
- Monitor and manage job allocation to maximise workforce productivity.
- Oversee repair budgets, ensuring jobs are raised and coded accurately for correct capitalisation.
- Build and maintain effective relationships with internal teams, contractors, and residents. Attend meetings as required.
- You may occasionally be required to attend both the Peckham and London Bridge offices.
What You’ll Need
- Minimum of 2 years’ experience managing a team (essential)
- Experience in social housing repairs or maintenance (desirable)
- Background in a trade discipline (desirable)
Benefits
- Competitive pension scheme
- Life assurance cover
- Generous holiday allowance
- Award-winning, flexible benefits package
- Volunteering days
Diversity and inclusion are integral to Hyde. We’re committed to building a workplace where inclusivity is standard, not an initiative. Many of the best ideas come from diverse minds and backgrounds, and we aim to reflect our customers and communities in everything we do.
We are a Disability Confident employer and will support any reasonable adjustments you need throughout the recruitment process.
Please note: we may close this advert early if we identify a suitable candidate.
Administrator
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Administrator
London Bridge
£25,000
Permanent
Hyde is looking to recruit an Administrator.
Hyde is a leading provider of affordable homes, dedicated to helping people access safe and high-quality housing. With a strong focus on community impact, we work to create sustainable, thriving neighbourhoods while supporting our customers build better futures.
As an Administrator at Hyde you will be working within the Business Development and Sales & Marketing teams to provide professional, organised and flexible administrative support, enabling the effective and smooth-running of core operations.
Responsibilities
- Provide PA and administrative support across the Business Development and Sales & Marketing teams
- Coordinate meetings, travel, diaries and prepare supporting documentation
- Process invoices, maintain audit files, and assist with financial record-keeping
- Maintain and manage databases, input handover and scheme data, and track documentation
- Assist with special projects and external supplier coordination
- Compile reports and presentations, and send out and analyse resident satisfaction surveys
Skills and Experience Required
- Exceptional organisational skills
- Strong verbal and written communication abilities
- Essential: Proficiency in IT systems
- Essential: Prior administrative experience, with a track record of meeting tight deadlines and managing multiple workstreams
- Essential: Previous experience in processing invoices efficiently and on time
- Desirable: Experience in diary management
Benefits
- A fantastic pension
- Life assurance
- Great holidays
- An award-winning flexible benefits package
- Volunteering days
At Hyde, diversity and inclusion are at the heart of everything we do. We are dedicated to fostering a culture where inclusivity is embedded in our ways of working, not just a standalone initiative. We believe that the best ideas and solutions arise from a rich mix of perspectives, backgrounds, and experiences. Our commitment is to create a workplace that reflects the diverse communities we serve, where everyone feels valued, respected, and proud to bring their authentic selves to work.
Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.
We reserve the right to close this advert as soon as a suitable candidate has been identified.
Home Ownership Administrator
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Home Ownership Administrator
London Bridge
Salary: Up to £25,000
Permanent
Hyde is looking to recruit a Home Ownership Administrator.
Hyde is a leading provider of affordable homes, dedicated to helping people access safe and high-quality housing. With a strong focus on community impact, we work to create sustainable, thriving neighbourhoods while supporting our customers build better futures.
As a Home Ownership Administrator at Hyde you will be working within the Home Ownership Team to assist in providing administrative coordination and support, helping ensure smooth operations and a proactive service to residents and internal teams.
Responsibilities
• Manage incoming correspondence, ePost, and shared inboxes
• Monitor and manage queues on the Housing Management System
• Support legal leasehold consultations, including sending letters and logging feedback
• Maintain electronic filing and document management systems
• Coordinate meetings and take notes for internal and external stakeholders
• Process invoices and support general admin tasks
Skills and Experience Required
• Strong organisational and administrative skills with attention to detail
• Proficiency in Microsoft Office and database systems
• Excellent written and verbal communication
• Ability to work both independently and collaboratively
• Strong problem-solving skills with flexibility to adapt
Benefits
• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package
• Volunteering days
At Hyde, diversity and inclusion are at the heart of everything we do. We are dedicated to fostering a culture where inclusivity is embedded in our ways of working, not just a standalone initiative. We believe that the best ideas and solutions arise from a rich mix of perspectives, backgrounds, and experiences. Our commitment is to create a workplace that reflects the diverse communities we serve, where everyone feels valued, respected, and proud to bring their authentic selves to work.
Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.
We reserve the right to close this advert as soon as a suitable candidate has been identified.

Management Accountant
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Opportunity: Management Accountant (Group Reporting)
Location: London Bridge or Chichester, with agile working policy
Salary: c£55,000, depending on experience and qualifications
Are you a talented Accountant with strong analytical and communication skills looking for great career experience and the opportunity to make a real difference?
This role is at the centre of our group management reporting, helping to bring together and analyse all the financial performance information, risks and opportunities, from around the group, producing monthly accounts, budgets, forecast and 30 year financial plans. forecasting and analytical skills? This is a high-impact role working closely with senior leaders to influence the management agenda, financial outcomes, strengthen financial reporting, and improve operational decision-making.
Why Hyde?
The Hyde Group owns and manages around 120,000 homes, making us one of the largest and most diverse housing and community services providers in the country. We provide neighbourhood services to 350,000 homes, proudly support the Armed Forces community, and work with key public and private partners, including schools, hospitals, and local authorities. We also develop new affordable homes and have one of the largest direct repair workforces in the sector.
With a 30-year financial plan and £10bn in assets, we’re financially robust and regulated by the Regulator for Social Housing. Our vision is to create lasting communities where people thrive.
A Career with Purpose and Progression
At Hyde, your growth matters. In this role, you’ll work for the Head of Business Support, and alongside Financial Controllers, and other senior stakeholders, contributing to group-wide budgets, forecasts, and reporting. With exposure to high-level financial modelling and decision-making, this is a great platform for professional development into senior or strategic finance roles.
Your Role as a Management Accountant
You’ll play a key role in Hyde’s financial cycle, with a particular focus on annual budget setting, reforecasting, long term planning and producing management accounts that guide strategic decisions. Your responsibilities will include:
- Supporting the Head of Business Support with annual budgets, forecasting, and monthly accounts.
- Collaborating with the long-term Financial Planning team to ensure cohesion between annual, medium-term and long-term financial plans using the Brixx modelling tool.
- Producing accurate and insightful financial analysis for the Group.
- Liaising with Treasury and Financial Control teams to ensure alignment across financial outputs.
- Maintaining a group risks and opportunities schedule to support strategic forecasting.
- Regularly updating and reconciling forecasts based on internal and external drivers.
- Generating monthly finance KPIs and updating financial reports.
- Ensuring concise and relevant commentary on performance.
- Ad hoc analysis and project work for senior stakeholders.
- Identifying opportunities to improve financial processes and systems.
What We’re Looking For
We are looking for a confident and motivated finance professional with strong analytical and communication skills. You should be able to work collaboratively and independently across different finance teams.
Essential:
- Recently qualified accountant (CIMA, ACA, ACCA)
- Strong Excel skills (including lookups, IF formulas, pivots, and charts)
- Strong analysis and problem-solving and skills
- Proficient in PowerPoint and confident presenting financial insights
- Confident communicator and networker
- Proven ability to check and review financial accuracy
Desirable:
- Proficient with Power BI skills
- Familiarity with Workday or Brixx
- Previous experience in real estate, construction, housebuilding, business services, or housing management
The Benefits of Joining Hyde
- Competitive salary and excellent pension scheme
- Life assurance and generous holiday allowance
- Award-winning flexible benefits
- 2 Volunteering days to support causes you care about
- Career development in a forward-thinking and diverse and interesting group
Inclusion & Accessibility
At Hyde, equity, diversity, and inclusion are core to our values. We are proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. If you need any adjustments during the recruitment process, we’ll be happy to support you.
We may close this advert early if we find the right candidate – so don’t delay. Apply today and bring your expertise to a role that matters.

Multi Trader
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Multi Trader
Up to £36,000
Location: Covering the London Borough of Tower Hamlets with occasional travel across Greater London
Hours: 39 hours per week | Salary: £36,000 + van, fuel card, and generous holidays
Hyde is looking to recruit a Multi Trader.
As a Multi Trade Person at Hyde, you will be a key member of our maintenance team, responsible for performing a variety of tasks related to carpentry, plumbing, plastering, and general maintenance. This role requires a versatile professional who can address a range of property needs efficiently. The successful candidate will contribute to the overall well-being of our customers by ensuring the quality and functionality of our housing units.
Key Responsibilities:
- Conducting carpentry tasks, including constructing, installing, and repairing wooden structures.
- Performing plumbing duties, such as repairs, installations, and maintenance of plumbing systems.
- Applying plaster to walls and ceilings and conducting repairs as needed.
- Addressing general maintenance issues, including painting, tiling, and other tasks as required.
- Collaborating with other maintenance professionals to complete comprehensive property projects.
- Reading and interpreting blueprints, project specifications, and work orders.
- Ensuring adherence to safety protocols and guidelines.
- Maintaining accurate records of work performed and materials used.
- Providing excellent customer service to customers.
Skills and experience:
- Proven experience in multiple trades, including carpentry, plumbing, plastering, and general maintenance.
- Proficiency in using a variety of hand and power tools.
- Knowledge of trade-specific techniques, materials, and safety protocols.
- Ability to work independently and collaboratively as part of a team.
- Strong problem-solving and communication skills.
- Physical fitness and the ability to perform manual labour.
- Experience working in social housing is desirable
- Valid driver's licence.
Benefits:
- A fantastic pension
- Life assurance
- Great holidays
- An award-winning flexible benefits package.
- Volunteering days
Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.
Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.
We reserve the right to close this advert as soon as a suitable candidate has been identified.

Senior Salesforce Developer
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Senior Salesforce Developer
London Bridge (2 days office-based, 3 days remote working)
Up to £90,000
Hyde is looking to recruit a Senior Salesforce Developer.
As a Senior Salesforce Developer, you will be responsible for developing, integrating, testing, and maintaining existing and new features in the Hyde Salesforce and Contact Centre platform. You will also manage the Salesforce Development Team, ensuring high-quality development practices and adherence to Salesforce best practices.
Hyde is a leading provider of affordable homes, dedicated to helping people access safe and high-quality housing. With a strong focus on community impact, we work to create sustainable, thriving neighbourhoods while supporting our customers to build better futures.
Duties of a Salesforce Senior Developer:
- Manage the Salesforce Development Team, including engagement, coaching, and performance management.
- Prioritise and plan the team’s workload and associated tasks.
- Provide training and support to equip team members with relevant business knowledge and skills.
- Translate user stories into functional and actionable software within the Salesforce environment, following best practices.
- Perform unit testing, integration testing, and performance testing of new product functionality.
- Collaborate with business representatives and IT colleagues to ensure seamless development and optimisation of the Salesforce platform.
Skills and Experience Required:
- Certified Salesforce Developer with experience in a senior or lead Salesforce development role.
- Strong leadership and people management skills, with experience in coaching and performance management.
- Extensive experience in Salesforce development, including integration and optimisation.
- Strong problem-solving skills with the ability to investigate and resolve technical issues.
- Experience in Agile/Scrum environments and working with cross-functional IT teams.
Benefits:
- A fantastic pension
- Life assurance
- Great holidays
- An award-winning flexible benefits package
- Volunteering days
At Hyde, diversity and inclusion are at the heart of everything we do. We are dedicated to fostering a culture where inclusivity is embedded in our ways of working, not just a standalone initiative. We believe that the best ideas and solutions arise from a rich mix of perspectives, backgrounds, and experiences. Our commitment is to create a workplace that reflects the diverse communities we serve, where everyone feels valued, respected, and proud to bring their authentic selves to work.
Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.
We reserve the right to close this advert as soon as a suitable candidate has been identified.

Voids Property Cleaner
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Voids Property Cleaner
Brighton - covering south coast areas
£25,000
Hyde is looking to recruit a Voids Property Cleaner.
Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple – by providing customers with a safe and decent home, it allows them to realise their potential, enjoy their environment, and contribute to their community.
As a Voids Cleaner at Hyde, you will be working across a wide patch on the South Coast to carry out deep cleans on empty homes, ensuring they are safe, hygienic, and ready for new tenants. This role will cover a wide patch of areas from Brighton to Redhill, and also covering SO and PO postcodes at times.
Responsibilities
• Carry out deep cleans in vacant properties, including environmental and end-of-tenancy cleans
• Remove furniture, rubbish, carpets, and non-approved fittings from all areas including basements and lofts
• Tidy and clear gardens, removing debris, fly-tipping, and overgrown vegetation
• Clean garages and sheds, including dismantling where needed
• Load and unload waste safely and transport it to an approved tip using the company van
• Ensure all work is carried out in accordance with health and safety procedures
Skills and Experience Required
• Full UK Driving Licence (essential – van and fuel card provided)
• Experience in deep cleaning, end-of-tenancy, or environmental cleaning
• Comfortable with physical, hands-on work in varied property conditions
• Ability to work independently and manage your own schedule
• Understanding of health and safety procedures
Benefits
• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package
• Volunteering days
Diversity and inclusion are integral to the Hyde Group. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds, and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.
Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.
We reserve the right to close this advert as soon as a suitable candidate has been identified.

Carpenter Multi
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Carpenter Multi Trader
Lambeth
Up to £36,000
Hyde is looking to recruit a Carpenter Multi Trader.
As a Carpenter Multi Trader at Hyde, you will be a key member of our maintenance team, responsible for performing a variety of tasks related to carpentry, plumbing, plastering, and general maintenance. This role requires a versatile professional who can address a range of property needs efficiently. The successful candidate will contribute to the overall well-being of our customers by ensuring the quality and functionality of our housing units.
Key Responsibilities:
- Conducting carpentry tasks, including constructing, installing, and repairing wooden structures.
- Performing plumbing repairs and maintenance of plumbing systems.
- Addressing general maintenance issues, including plastering, tiling, and other tasks as required.
- Collaborating with other maintenance professionals to complete comprehensive property projects.
- Ensuring adherence to safety protocols and guidelines.
- Maintaining accurate records of work performed and materials used.
- Providing excellent customer service to customers.
Skills and experience:
- Proven experience in multiple trades, including carpentry, plumbing, plastering, and general maintenance.
- Proficiency in using a variety of hand and power tools.
- Knowledge of trade-specific techniques, materials, and safety protocols.
- Ability to work independently and collaboratively as part of a team.
- Strong problem-solving and communication skills.
- Physical fitness and the ability to perform manual labour.
- Experience working in social housing is desirable
- Valid driver's licence.
Benefits:
- A fantastic pension
- Life assurance
- Great holidays
- An award-winning flexible benefits package.
- Volunteering days
Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.
Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.
We reserve the right to close this advert as soon as a suitable candidate has been identified.

Carpenter Multi
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Carpenter Multi Trader
Southwark
Up to £36,000
Hyde is looking to recruit a Carpenter Multi Trader.
As a Carpenter Multi Trader at Hyde, you will be a key member of our maintenance team, responsible for performing a variety of tasks related to carpentry, plumbing, plastering, and general maintenance. This role requires a versatile professional who can address a range of property needs efficiently. The successful candidate will contribute to the overall well-being of our customers by ensuring the quality and functionality of our housing units.
Key Responsibilities:
- Conducting carpentry tasks, including constructing, installing, and repairing wooden structures.
- Performing plumbing repairs and maintenance of plumbing systems.
- Addressing general maintenance issues, including plastering, tiling, and other tasks as required.
- Collaborating with other maintenance professionals to complete comprehensive property projects.
- Ensuring adherence to safety protocols and guidelines.
- Maintaining accurate records of work performed and materials used.
- Providing excellent customer service to customers.
Skills and experience:
- Proven experience in multiple trades, including carpentry, plumbing, plastering, and general maintenance.
- Proficiency in using a variety of hand and power tools.
- Knowledge of trade-specific techniques, materials, and safety protocols.
- Ability to work independently and collaboratively as part of a team.
- Strong problem-solving and communication skills.
- Physical fitness and the ability to perform manual labour.
- Experience working in social housing is desirable
- Valid driver's licence.
Benefits:
- A fantastic pension
- Life assurance
- Great holidays
- An award-winning flexible benefits package.
- Volunteering days
Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.
Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.
We reserve the right to close this advert as soon as a suitable candidate has been identified.

Carpenter Multi
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Carpenter Multi Trader
Medway and surrounding areas
Up to £36,000
Hyde is looking to recruit a Carpenter Multi Trader.
As a Carpenter Multi Trader at Hyde, you will be a key member of our maintenance team, responsible for performing a variety of tasks related to carpentry, plumbing, plastering, and general maintenance. This role requires a versatile professional who can address a range of property needs efficiently. The successful candidate will contribute to the overall well-being of our customers by ensuring the quality and functionality of our housing units.
Key Responsibilities:
- Conducting carpentry tasks, including constructing, installing, and repairing wooden structures.
- Performing plumbing repairs and maintenance of plumbing systems.
- Addressing general maintenance issues, including plastering, tiling, and other tasks as required.
- Collaborating with other maintenance professionals to complete comprehensive property projects.
- Ensuring adherence to safety protocols and guidelines.
- Maintaining accurate records of work performed and materials used.
- Providing excellent customer service to customers.
Skills and experience:
- Proven experience in multiple trades, including carpentry, plumbing, plastering, and general maintenance.
- Proficient in UPVC repairs (windows, doors, frames) – essential for this role
- Knowledge of trade-specific techniques, materials, and safety protocols.
- Ability to work independently and collaboratively as part of a team.
- Strong problem-solving and communication skills.
- Physical fitness and the ability to perform manual labour.
- Experience working in social housing is desirable
- Valid driver's licence.
Benefits:
- A fantastic pension
- Life assurance
- Great holidays
- An award-winning flexible benefits package.
- Volunteering days
Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.
Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.
We reserve the right to close this advert as soon as a suitable candidate has been identified.

Plumber Multi
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Plumber Multi
Medway and surrounding areas
Up to £36,000
Hyde is looking to recruit a Plumber Multi.
We are Hyde, a reputable housing association committed to providing safe and comfortable living environments for our customers. With a strong focus on community well-being, we are dedicated to maintaining high standards in the properties we manage. We are currently seeking a skilled and experienced plumber to join our team and contribute to our mission of ensuring quality housing for all.
As a Plumber Multi Trader at Hyde, you will play a crucial role in maintaining and improving the plumbing systems within our housing units. You will be responsible for conducting repairs, installations, and maintenance to ensure the functionality and efficiency of plumbing systems. This position requires a high level of technical expertise, professionalism, and a commitment to delivering top-notch service to our customers. This role covers a wide patch across Kent, including ME and DA postcodes, so a willingness to travel within these areas is essential.
Key Responsibilities:
- Carry out plumbing repairs, maintenance, and installations in social housing properties.
- Complete multi-trade tasks such as basic carpentry, tiling, patch plastering, and general repairs as needed.
- Diagnose and resolve plumbing issues efficiently, ensuring high-quality and long-lasting repairs.
- Work professionally in tenants' homes, providing excellent customer service and minimising disruption.
- Ensure all work complies with health and safety regulations and company standards.
- Accurately record job details, materials used, and work completed on job management systems.
- Collaborate with supervisors and other trades to complete jobs effectively and on time.
Skills and experience:
- Experience with first and second-fix plumbing, including taps, toilets, pipework, radiators, and unvented cylinders.
- Ability to carry out basic carpentry, tiling, patch plastering, and general maintenance alongside plumbing work.
- Previous work in occupied properties, with an understanding of tenant needs and customer service - social housing is desirable.
- Ability to diagnose plumbing issues, carry out repairs efficiently, and ensure long-term fixes.
- Familiarity with health and safety regulations, asbestos awareness, and safe working practices in domestic settings.
- Valid driver's licence.
Benefits:
- A fantastic pension
- Life assurance
- Great holidays
- An award-winning flexible benefits package.
- Volunteering days
Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.
Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.
We reserve the right to close this advert as soon as a suitable candidate has been identified.