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Throughout Hyde’s communities there are many local groups set up and managed by residents, with the support of Hyde staff. Tenants and Residents Associations (TRAs) are semi-formal groups with elected officers and who function in line with our TRA policy in order to receive funding. Community groups are more informal and are often interest based – set up to resolve local issues or organise activities.

Hyde does not set these groups up but can support them. If you want to set up a group in your area, or find out if there is one, send an email to residentengagement@hyde-housing.co.uk

TRA information

New Tenants and Residents Association (TRA) Policy

The Hyde Group has introduced a new Tenants and Residents Association (or TRA) Policy. The new policy will help us provide a consistent level of support to Hyde tenants and residents associations.

Our new offer – what we will do:

  • Offer an annual TRA administration grant of up to £300 for smaller groups and up to £500 for larger groups (over 600 properties)
  • Support TRAs to become more self-sufficient by signposting them to relevant training and fundraising opportunities
  • Support TRAs to resolve wider community issues through a “What Sits Local” or resolution meetings with Resident Services
  • Provide TRAs with a TRA ‘Toolkit’ which includes advice and information on setting up and running a successful TRA
  • Provide an area for TRAs on The OAK (Hyde’s secure online platform for engaged residents) to share best practice and discuss matters that affect their local are
  • Work with individual TRAs, at their request, to set up Facebook or an online presence to aid communication and reduce communication costs

Recognition criteria for TRAs

Hyde now offers two tiers of recognition for TRAs. Groups which meet the following criteria will be recognised as Tier 1 TRAs and will be eligible for an annual administration TRA grant:

  • At least 50% of the geographical area covered by the TRA must be Hyde residents
  • Membership must be open to all residents based in the estate/block/area the association represents
  • The TRA must agree and adhere to a written constitution based on Hyde’s model or approved by Hyde’s Resident Engagement Team
  • The TRA must have a diversity and inclusion policy or statement
  • Plans must be in place for an annual general meeting (AGM) and at least one open meeting per year. The dates, times and venue of the AGM and open meetings must be advertised to everyone living in the area represented by the TRA
  • Open financial records should be held, with annual independently checked accounts. A copy must be forwarded to the Resident Engagement Team
  • The TRA should have a bank or building society account in the group’s name

Groups which do not meet all of these criteria will be recognised as Tier 2 associations which will still be consulted with and offered non-financial support but will not be eligible for funding.

You can get your TRA formally recognised by Hyde and request funding online by completing our TRA recognition form and Finance and grant form. If you would like to set up a TRA or need support for your existing group, please email residentengagement@hyde-housing.co.uk or contact Customer Services on 0800 3 282 282 and a member of the Resident Engagement Team will get back to you.

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