HRV is Hyde’s most senior level residents’ group. They work closely with the Directors of Service, scrutinising Hyde-wide performance and finding opportunities for improvement. They also influence decision making that effects resident services and oversee resident led inspections of services.
HRV consists of up to 15 residents that monitor and scrutinise housing performance submitted by services within The Hyde Group. They are mostly residents who rent homes from Hyde, but they do have one Home Owner representative and an independent member. They link directly to Hyde’s governance structure through the Chair and co-opted Vice chair (Chair of HRE) attending Group Housing Services Board.
Please see below a summary of their last meeting.
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Summary of meeting - 7 September 2016
Each September Hydewide Residents Voice meets with Hyde’s Group Housing Services Board at a joint meeting. This is an opportunity for both committees to share their achievements this year so far and discuss priorities for the year ahead.
This year’s meeting took place on 7 September, and HRV maximised the opportunity to ask Board challenging questions about Hyde’s direction and future plans. Below is a summary of the main discussion points. You can also read the full details of the questions asked and answers.
Social housing and affordability
HRV shared their concerns around the lack of affordable homes for people in our communities. They emphasised to Board that they would like affordable rents to be genuinely affordable and asked for Hyde’s new developments to have more affordable homes in the future.
Changing political environment
HRV have been worried about the impact of changes made by the government in recent years on social housing residents. They asked Board about how Hyde was seeking to influence housing policy at a national level for to protect housing association residents.
HRV wanted to know what the end of the merger project meant for Hyde. They asked Board for reassurance that Hyde is still a strong organisation and that Hyde will learn from the experience of the merger process, evaluate services carefully and make improvements where needed.
HRV recognises the need for efficiencies but have been concerned that some suggested efficiencies could lead to a loss of services for residents. They asked Board members for assurance that residents’ priorities would be properly considered during future restructures and service changes.