We have different repairs and heating contractors depending on where you live. When you call Customer Services you will need to select the option for your area to be transferred directly to your local contractor. You'll also need to select your contractor when reporting a repair online.
Click on the image to find the repairs contractor for your area, or view the information below.
Repairs contractors (excluding gas, heating and hot water)
| Area | Contractor | Select option |
| Kent, Croydon, Bromley or Bexley | EQUANS (previously Engie) | 1 |
| Hampshire, Surrey or Sussex | Property Maintenance | 2 |
| All other London boroughs | Mears | 3 |
| East of England (including Peterborough and East Midlands) | Mears | 4 |
Heating, gas and hot water contractors
| Area | Contractor | Select option |
| All London boroughs (except Bexley, Bromley, Croydon and Lewisham) | T Brown | 1 |
| Kent (outside M25), Hampshire, Surrey, East Sussex and West Sussex | Property Maintenance | 2 |
| East of England (including Peterborough and East Midlands) | Village Heating | 3 |
| Bexley, Bromley, Croydon and Lewisham, and Kent (inside M25) | Paynes Heating | 4 |