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Bank holiday closure - Monday 29 May

Our Customer Services team will be signing off for the bank holiday weekend at 8pm on Friday 26 May , and will be back on Tuesday 30 May at 8am. Our normal out of hours emergency service will be available during this time on 0800 3 282 282.

Remember that you can raise all non-emergency enquiries via our online contact us forms.


Our Service Charter

The Service Charter sets out the level of service residents can expect from Hyde and its contractors. It outlines our approach to delivering great service and the accountability of our people.

Our staff and contractors are committed to providing the best possible experience for our residents. In return, we expect our residents to care for their homes and keep us updated about their property.

The Service Charter is endorsed by the Directors of Hyde’s contractors, senior Hyde staff and members of the Hyde Resident Procurement Panel.

Carol Carter
Group Director of Housing

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