Skip to main content

Service charges - property groupings

Our new property groupings for service charges provide a clearer structure for identifying the services that fall under each.

You may see the same services in the different groupings; this is not a duplication as services could be assigned to a number of groups, for example, responsive communal repairs.

Property

An individual property with a single occupancy agreement (lease, tenancy, freehold).

Services include: Insurance, management charges.

Sub-block

A sub-section of a building that is segregated either physically or by service from another part of the building.

Services include: Responsive communal repairs, lift servicing, compliance (eg Fire Risk Assessment and legionella). 

Block

A building that contains a number of homes across which shared services can be collectively charged.

Services include: Responsive communal repairs, lift servicing, compliance (eg Fire Risk Assessment and legionella). 

Group

A number of blocks or stand-alone homes that receive a shared service.

Services include: Caretaking staff, grounds maintenance, play areas.

Estates

Multiple blocks in a defined area where shared services are provided to communal spaces.

Services include: Ground maintenance, estate lighting, cleaning costs, CCTV.

Area

A number of estates where a shared service is provided.

Services included: CCTV.