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e-learning guide for new tenants

We know that moving home can be exciting but stressful. Our Key to Tenancy Success online training guide can help save you time and money during this busy time.

You should have been sent an email with details about how to access the training when you signed up for your tenancy, however if you did not receive this please drop a line to and we will send you log in details.

Why should I do this training?

Here's just a few ways the training can help you:

  • Guidance on getting ready for your new tenancy
  • Common pitfalls that can waste residents' money
  • Advice on setting up your new utility accounts
  • Learning the best ways to contact us
  • Tips on being a good neighbour and getting the most out of your new community.

Further assistance is available with your tenancy if you are aged 25 or under in London.

You can read more information about starter tenancies.