Find your Neighbourhood Officer

We’ve created a more localised service with new neighbourhoods. 

You now have a designated officer, who’ll be your point of contact for all your neighbourhood queries. 

What does your Neighbourhood Officer do

  • Completes estate inspections and coordinate communal repairs
  • Carries out checks of communal and residential doors
  • Carries out block inspections
  • Can support you with tenancy and ASB queries
  • Tests emergency lighting.

Contact your Neighbourhood Officer

The easiest way to get in touch with us is through MyAccount. Talk to your Neighbourhood Officer - you can use MyAccount to see when they are due to be in your area. You can also call us on 0800 3 282 282.

Find your Neighbourhood Officer

You can use the map below to find our who your Neighbourhood Officer is, by looking for your neighbourhood.