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All Staff Conference - Friday 15 November 2019

We will be taking emergency calls only on Friday due to our All Staff Conference. We apologise for any inconvenience.

For non-emergencies, please contact us online.



At this time of year a number of celebrations happen which involve community activities including Bonfire Night parties.

Whilst these may be a fun time for some, for others, the loud bangs of fireworks can be a frightening and even distressing experience for them. Please respect your neighbours at this time.

Here are some tips to keep everyone safe.

Safety tips for Bonfire Night

  • The safest and best way to enjoy fireworks is to go to an organised display.  Check your local paper or local council website for details of events taking place in your area.
  • Spectators should keep a safe distance from both the bonfire and the fireworks.
  • Fireworks must only be used by responsible individuals.
  • Use common sense if having your own display. Follow the instructions on each firework carefully and  never go near a firework that has been lit.  Even if it hasn’t gone off, it could still explode.
  • Please avoid drinking alcohol or taking drugs before or when using fireworks.
  • Children should never play with or light any fireworks.
  • Sparklers should be lit one at a time and held at arm’s length.  Anyone handling sparklers should use gloves.  Children should be supervised at all times and children under 5 should not be given sparklers.
  • Never have a bonfire on your balcony or let off fireworks from your balcony.

Looking after pets on Bonfire Night

  • Pets should be kept indoors with the curtains closed and gentle music playing to mask the noise of the fireworks.  For more tips on how to make Bonfire Night as stress free for your pets as possible, visit the RSPCA website.