Service groups

We have a number of different resident groups that have specific interests in certain Hyde services - you can read more about these on this page.

These groups all have around least 4 meetings a year which can be online and/or hybrid, which means you can come in person or join online, whatever suits you best. Some groups may have additional meetings to discuss other service issues if needed.

To sign up or request more information please click on the button below, let us know what interests you and one of our team will be in touch.

Find out more about getting involved

Homeowners group

This group is for our homeowners - both leaseholders and shared owners. This group focuses on Hyde’s provision of services to homeowners and works with us to improve, review and scrutinise the service. They meet with members of our homeownership team to discuss their experience of the service.
Neighbourhoods and Building Safety group

Provide resident perspective and support the development of our Neighbourhoods Service. Work in partnership to support the progress of Building Safety Programme, and work with us to improve, review and scrutinise the service. Provide resident perspective and support the development of communication plans for neighbourhoods and building safety, with specific focus on residents with vulnerabilities living in high rise blocks.
Sustainability group

This group meets with staff from our Asset Management team to discuss all topics relating to the sustainability of our homes, neighbourhoods and services.
Asset Management group

This group meets with staff from our Asset Management team to discuss all topics relating to the long-term management and maintenance of our homes. They give feedback on asset management communications, inform strategy reviews and feedback on policies.
Vulnerability group

This group represents the views of residents living in homes owned or managed by Hyde about providing a customer focused service which meets the diverse needs of residents. The group works with the Programme Manager for Advice & Advocacy to help shape and influence progress in supporting customers with vulnerabilities.
Inclusive policies group

This group helps to review our equality impact assessments for key policies. In doing so, they make sure that we are considering the needs of all residents in the development and delivery of services, especially those with protected characteristics under the Equality Act.
Digital engagement group

As we develop new digital services, and make improvements to tools we offer our customers, we work with this group to test and give feedback on some of the changes we are making.