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We offer bitesize training for all residents on our engagement website The OAK. Some of the training is aimed at helping new resident volunteers gain skills that will help them be more effective in their involvement activities. These include:

  • Communicating effectively
  • Minute writing
  • Being assertive
  • Effective delegation
  • Presenting with power
  • …and many more

There are also short, easy introductory courses about different areas of work. This might be useful for anyone thinking about changing career, or maybe just for learning some new information and skills. The modules include:

  • Project management
  • Retail
  • IT skills
  • Human resources
  • …and many more

The courses are available free to anyone with an OAK account.

We also provide additional training for our resident volunteers. This can include setting up specific training sessions with external trainers for a group or holding a session with a specialist member of staff. At the moment all training is online.

For more information please email: CustomerInvolvement@hyde-housing.co.uk