Overall satisfaction
Rented homes: 60.7%
Shared ownership: 38.8%
Satisfaction with repairs
Rented homes: 59.7%
Shared ownership: n/a
Satisfaction with time taken to complete the most recent repair
Rented homes: 58.3%
Shared ownership: n/a
Satisfaction that the home is well-maintained
Rented homes: 62.7%
Shared ownership: n/a
Satisfaction that the home is safe
Rented homes: 71.3%
Shared ownership: 57.2%
Satisfaction that we listen to tenants' views and act upon them
Rented homes: 51.7%
Shared ownership: 28.7%
Satisfaction that we keep tenants informed about things that matter to them
Rented homes: 63.6%
Shared ownership: 50.0%
Agreement that we treat tenants fairly and with respect
Rented homes: 66.7%
Shared ownership: 49.4%
Satisfaction with how we handle complaints
Rented homes: 29.9%
Shared ownership: 14.1%
Satisfaction that we keep communal areas clean and well-maintained
Rented homes: 62.1%
Shared ownership: 43.3%
Satisfaction that we make a positive contribution to the neighbourhood
Rented homes: 52.6%
Shared ownership: 30.2%
Satisfaction with how we handle anti-social behaviour
Rented homes: 57.1%
Shared ownership: 32.4%
