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Bank holiday closure - Monday 29 May

Our Customer Services team will be signing off for the bank holiday weekend at 8pm on Friday 26 May , and will be back on Tuesday 30 May at 8am. Our normal out of hours emergency service will be available during this time on 0800 3 282 282.

Remember that you can raise all non-emergency enquiries via our online contact us forms.

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Can I keep a pet?

Under most tenancy agreements and leases, you will need to get our written consent before keeping any pets eg dogs, cats, reptiles or birds in your home. 

Read our pet owner's guidelines and complete an online pet permission form.

Do I need to microchip my dog?

Yes, the law changed in April 2016 and all dogs must be microchipped.

I want to make a report about a neighbour's dangerous or nuisance pet

If you want to report an issue with a dangerous or nuisance dog or other animal then please visit our antisocial behaviour pages to find out more.

Top tips for pet owners

Read our top tips for being a responsible pet owner.

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