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Bank holiday closure - Monday 29 May

Our Customer Services team will be signing off for the bank holiday weekend at 8pm on Friday 26 May , and will be back on Tuesday 30 May at 8am. Our normal out of hours emergency service will be available during this time on 0800 3 282 282.

Remember that you can raise all non-emergency enquiries via our online contact us forms.

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Dealing with household pests

Mice | Rats | Cockroaches | Bed bugs | Ants | Fleas | Squirrels and birds | Bats | Wasps | Bees | Slugs and snails

When are residents responsible for dealing with pests?

It is your responsibility to treat and remove pests in your home. The first step is to check with your local authority, which may have a pest control programme, to see if it can help.

When is Hyde responsible for dealing with pests?

When an infestation is affecting several homes, or presents a risk to public health, Hyde is responsible for removing pests from communal areas.

Top tips for keeping your home pest-free

  • Wipe kitchen surfaces and floors regularly to remove any traces of food, especially after preparing or eating a meal
  • Clean up food spills immediately
  • Don’t leave food (including pet food) or dirty dishes out, particularly overnight
  • Store food in sealed containers
  • Make sure rubbish is in a bin bag and throw it away in your bin or bin store
  • Keep your garden tidy (e.g. don’t leave rubbish and old furniture out) to reduce the chance of mice and rats nesting
  • Feed birds using a table or a feeder off the ground, out of the reach of mice and rats
  • Seal holes around pipework with filler (e.g. wire wool with mastic sealer)
  • Be a good neighbour: Keep communal areas on your estate clean and pick up any rubbish (particularly food).

Below are some common household pests, click on each picture for more information.

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