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Our Customer Services team will be signing off for the bank holiday weekend at 8pm on Friday 26 May , and will be back on Tuesday 30 May at 8am. Our normal out of hours emergency service will be available during this time on 0800 3 282 282.

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Hyde’s lift game changer conference

Posted on 04 November 2016

Housing associations at The Hyde Group’s lift conference on 3 November heard how simple changes to the way lifts are installed and maintained can improve reliability for residents and deliver long term cost savings.

The conference, held at Southwark Cathedral, was attended by several members of G15 (representing London’s largest housing associations), including Hyde, Affinity Sutton, Catalyst, Peabody, East Thames Group, Circle, Genesis Housing Association, Family Mosaic, L&Q and Amicus Horizon.

Hyde, Temple Lifts and Calford Seadon explained how their new partnering approach was resulting in fewer lift breakdowns and faster resolution of problems in Hyde’s homes.

“By investing in high quality lift equipment and ensuring installation is done right, first time, maintenance costs are lower and we are saving money in the long run,” explained Hyde Head of Construction and Projects (London) Bernice Ramchandani.

Speakers at the conference also included insurer Zurich, which outlined the regulatory requirements for lift safety inspections, and the Lift and Escalator Industry Association, which discussed the legal implications of Brexit, particularly on UK design and safety standards.

“The event was a great opportunity to share best practice on procuring, installing and maintaining lifts in our homes,” said Hyde Group Property Services Director James Shaw. “It was great to see housing associations learning from one another – and to showcase our joined-up approach between maintenance and development – ultimately we all want to improve the quality and reliability of lifts for residents.”

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