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Our Customer Services team will be signing off for the bank holiday weekend at 8pm on Friday 26 May , and will be back on Tuesday 30 May at 8am. Our normal out of hours emergency service will be available during this time on 0800 3 282 282.

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Keep your home free from damp and mould this winter

Posted on 09 December 2016

Our Responsive Operations Manager Mark Warren says: “Condensation forms more easily in the home during the winter, as people tend to close windows and trickle vents, to try and keep the warmth in and save on heating costs.”

Condensation is created through cooking, cleaning, bathing and even breathing. It forms on a room’s coldest surfaces first, typically around windows, in corners and on external walls. “Condensation occurs mainly during cold weather and is not necessarily a problem, as long as surfaces have time to dry out and you wipe condensation from windows regularly,” Mark says.

“Mould grows and multiplies in moist areas, usually as a result of condensation. Some growth in winter is normal, but left untreated, it can become a problem,” he adds.

Visit our page on dealing with damp, mould and condensation and take a look at our videos showing how to treat damp and mould in your home.

Mark’s tips to reduce condensation

  • Open windows when you can and keep trickle vents open to increase airflow.
  • Switch on extractor fans and shut the door when cooking, running the bath or showering and leave them on after you have finished, to ensure all the moisture has gone.
  • Never put wet clothes on a radiator. Dry them in a room with the window open and the door closed or in the bathroom with the extractor fan on. If you use a tumble dryer, make sure it is vented through an open window or wall.
  • Leave a gap between furniture and walls, so air can circulate.
  • Heat your home to 21°C in the winter. If there is no-one in during the day, ensure the timer is set so your home is warm when you get back.
  • It is better to leave your heating on during the day in very cold weather, to maintain an even temperature. This can be set a few degrees lower while you are out and be turned up when you are at home.
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