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Fire safety news update

Posted on 31 August 2017

Resident safety is our highest priority and we continue to work in partnership with the Fire Service and independent fire safety experts to ensure we keep you safe. Thank you for your patience and cooperation whilst we continue to review fire safety in your buildings.

We have started carrying out more detailed surveys of all of our buildings over six storeys and will be continuing this work until spring 2018. This work is a precaution and there is no need for concern. If you live in a building over six storeys, we will write to you to let you know when we will be visiting. This is a phased programme, so don’t worry if you don’t hear from us straight away.

The surveys will include further tests in a number of homes to check the fabric of the building and we may need to remove bath panels or drill holes in some areas, so that we can put a camera inside the walls. We will have an operative on hand to make sure we leave your home as we find it.

We also need to carry out further checks inside your property, which include confirming who is living in your home, identifying any vulnerability, making sure your front door is of the correct type and fitted with a closer where required, checking smoke alarms and explaining the fire strategy for your building.

Where our buildings have cladding which does not meet current fire regulations, we are taking professional advice and are awaiting definitive guidance from the Government, (through the Department for Communities and Local Government) due to be issued in mid-September as to the next steps we should take. If this applies to you, you will receive a letter in the next few days.

Where buildings do not belong to us, we are working closely with the building owners to ensure that appropriate measures are being taken to ensure resident safety. We are keeping residents informed.

As advised by the London Fire Brigade and other Fire & Rescue Services, ‘stay put’ remains our policy in the event of a fire within high rise buildings. You are advised to familiarise yourselves with the specific information provided in your buildings and to follow these directions. Please remain vigilant of your immediate environment; check smoke alarms in your home are working and keep all doorways and stairwells free from obstruction.

If you have any specific concerns please contact us.

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