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Helping vulnerable residents in Dementia Action Week

Posted on 20 May 2019

We’re supporting this year’s Dementia Action Week, from 20-26 May, which aims to encourage conversations about the disease.

“Dementia Action Week is a chance for everyone to take action by starting a conversation: whether it’s calling a relative with dementia or visiting a neighbour, it’s time to start talking,” Georgina Deviell, Successful Tenancies adviser, said. “Dementia sufferers display symptoms and progression of the disease in different ways, so it can be difficult to spot the signs.”

Hyde staff have a key role to play in supporting these vulnerable residents, particularly when they see something is wrong.

“For example, we were recently contacted by a resident who was concerned about a neighbour’s deteriorating health,” Georgina said. “After some investigating, we discovered that the woman had been living in unsanitary conditions and was showing signs of memory loss.”

Tenancy support officer, Emma Oliver, and Georgina visited the resident in her home to assess what additional support she needed and to organise medical help.

Our intervention resulted in the resident being diagnosed with dementia. She is now getting support from the Bromley Memory Service, which will ensure she is moved into suitable housing, and has joined a local dementia-friendly hub.

“The unified approach of the tenancy and successful tenancies teams has certainly improved the resident’s quality of life,” Georgina said. “We are encouraging colleagues to share their stories of helping people with dementia and running training for frontline staff, to help them spot the signs of the disease, so we can get people the help they need.”