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Housing Heroes 2018 finalist

Posted on 12 April 2018

We are delighted to announce that our antisocial behaviour (ASB) team has been selected as a finalist for the Housing Heroes Awards 2018 in the “Frontline team of the year” (12,000 + homes) category.

The awards, which are organised by Inside Housing and the Chartered Institute of Housing (CIH), highlight the work of teams and individuals working within the UK’s housing sector and acknowledge the outstanding contribution of the ‘unsung heroes’.

Our specialist ASB team was launched in January 2017 following a review of the service with our residents, staff and external agencies. Over the last year, the team has dealt with over 2000 cases and has significantly improved both customer satisfaction and case outcomes.

Chyrel Brown, Director of Resident Services at the Hyde Group said: “It’s a fantastic achievement to be a finalist of the Housing Heroes awards. Our ASB team work in close partnership with a number of external agencies including the Police and are committed to making our neighbourhoods safer for residents and their families. ”

The winners will be announced at the Housing Heroes Awards Ceremony on Monday 25 June.