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Performance figures

We're not perfect but we aim to be as close to that as possible. Have a look at our figures and see how we're performing each month.

In the documents below you can find out how we perform in these three key areas: 

  • Customer care
  • Complaints
  • Repairs and maintenance 

You can read how we measure customer satisfaction

If you have any questions on our performance figures please contact us.  

Key performance figures