Our Housing Options service is free to residents that have one or more spare bedrooms and are subject to a reduction in their housing benefit. Your local housing options officer can visit you in your home, arrange an office appointment, or contact you on the phone to discuss your options. They can provide guidance and advice to enable you to move to a new home, and help you to manage the process.
There are a few ways which residents can downsize to a suitable new home.
A mutual exchange is an opportunity to swap homes with a housing association or council resident.
Find out more about swapping your home.
Choice-based lettings (CBL) is a way of giving you more choice about where you want to live. CBL aims to make lettings arrangements simpler and clearer so it’s easier for you to apply for housing from housing associations, or the local council.
Each council or local authority area will have their own CBL scheme and may have their own specific local mutual exchange site you can register with once your registration has been approved. Please contact us and ask to speak to your local housing options officer for more details.
Frequently asked questions about housing options
Can I still swap my home if I am not affected by Welfare Reform changes?
If you are not affected by the changes to welfare reform you can still register with HomeSwapper and House Exchange to find a new home. If you wish to register for a move via a choice-based lettings scheme you may not be allowed to join if you are adequately housed due to the current housing situation. Check online or speak to your local authority about the criteria for joining their housing register.
Do you have a waiting list for properties?
No, we do not hold a waiting list for general needs properties. You'll need to register with the local authority for the area you wish to move to. We advertise our properties with the local authority and you can then bid on the properties you are eligible for.
Visit Gov.uk to find out how to contact your local council.