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Diversity and inclusion

Diversity and inclusion is integral to our social purpose as a developer of homes and communities, a provider of housing services, an employer and a business partner. It is also critical to delivering our vision of making a positive difference to people’s lives.

We are committed to the promotion of equality, and we value the diversity of both our customers and our staff.  We know that diversity and inclusion is fundamental to the effective delivery of our services and we are working to embed diversity and inclusion across all our business functions by focusing on understanding and addressing the needs of all our customers and staff.

As an employer we value diversity and want to attract the best people from all sections of society.  We know that the knowledge and skills that a diverse workforce gives us will help us to deliver the best services to our customers.

Our vision and ambition

Our Diversity and Inclusion statement, which sets out our vision and strategic diversity objectives, aims to ensure we provide and deliver services across the variety of communities and individuals we are responsible to as a social landlord.

At the same time we will continue to minimise the gap between economically disadvantaged and socially excluded groups in the communities that we work in.

Our 2014-17 Diversity strategy sets out the areas we will focus on. These include ensuring diversity data to tailor our services to the needs of our customers; focusing resources to help residents deal with the impact of welfare reform and helping more residents get online. We will also ensure that our workforce remains diverse and continues to reflect the diversity of our customers.

Accountability for diversity and inclusion

Our Group Board has overall accountability for diversity and inclusion.

This includes reviewing the Group’s annual performance to ensure regulatory and legislative requirements are met and that services are accessible and meet individual need. 

The Executive Team provides leadership, resources and governance to deliver our diversity and inclusion vision and business objectives.

Senior teams across the business are responsible for developing, delivering and monitoring diversity and inclusion actions as part of the business planning process.

The Diversity and Inclusion Group reviews progress against our plans and identifies emerging issues that need to be addressed.

All our staff and partners are responsible for understanding and applying our diversity and inclusion values, standards and behaviours in their day to day work.

Further information

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