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Bank holiday closure - Monday 29 May

Our Customer Services team will be signing off for the bank holiday weekend at 8pm on Friday 26 May , and will be back on Tuesday 30 May at 8am. Our normal out of hours emergency service will be available during this time on 0800 3 282 282.

Remember that you can raise all non-emergency enquiries via our online contact us forms.


We paid a total of 1,299 members of staff in 2015/16. The attached document below details payments to staff in salaries / wages, but excludes employer pension contributions and termination payments. We provide more detail on payments made to members of our Executive Management Team in the notes to our published accounts each year.

Our highest earner, the Group Chief Executive, was paid 15 times more than our lowest earner, a cleaner.

For details of payments to Group Board members, please see the Group Board page.

Group Chief Executive’s salary

Our Group Chief Executive, Elaine Bailey, receives a basic salary of £213,570 per year. This represents a cost of £4.43 for each home that we manage.

See the list of our staff salaries for 2015/16. For further information please contact us.


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