Our culture is underpinned by our vision and values. They’re integral to the way we run our business and how we provide our services.
"To make a lasting difference to people's lives"
- Putting all our residents and customers at the heart of what we do
- Supporting staff to do their best, recognising everyone’s contribution
- Treating people with respect and promoting a diverse and inclusive culture
- Taking personal responsibility and ownership for our actions and for getting things done
- Being prepared to see things through and resolve issues, asking for help if needed
- Making sure customers and colleagues can rely on us to do what we say we’re going to do
Behaving with integrity
- Doing what is in the best interests of the customer and the organisation
- Behaving honestly and openly
- Conducting our business in a transparent manner
- Working as an effective team
- Delivering together as the Hyde Group
- Working effectively with customers and stakeholders
- Being open to change, new ideas and making suggestions for improvement
- Proposing creative solutions
- Learning from others, seeking out and implementing best practice
Watch our short video to find out more about our values.