Our culture is underpinned by our vision and values. They’re integral to the way we run our business and how we provide our services.
"To make a lasting difference to people's lives"
• Putting all our residents and customers at the heart of what we do
• Supporting staff to do their best, recognising everyone’s contribution
• Treating people with respect and promoting a diverse and inclusive culture
• Taking personal responsibility and ownership for our actions and for getting things done
• Being prepared to see things through and resolve issues, asking for help if needed
• Making sure customers and colleagues can rely on us to do what we say we’re going to do
Behaving with integrity
• Doing what is in the best interests of the customer and the organisation
• Behaving honestly and openly
• Conducting our business in a transparent manner
• Working as an effective team
• Delivering together as the Hyde Group
• Working effectively with customers and stakeholders
• Being open to change, new ideas and making suggestions for improvement
• Proposing creative solutions
• Learning from others, seeking out and implementing best practice
Watch our short video to find out more about our values.