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Welcome | Our financial results | Delivering quality services | Building more homes


We continued our efforts to reduce waste and inefficiency in services last year, re-investing the money we saved in services and building new homes. Over the past year we:

  • Delivered £12.65m by disposing of empty properties beyond economical repair
  • Saved £5.4m by re-procuring contracts
  • Saved £4.1m through a common sense approach to stock investment
  • Reduced the number of local authority areas in which we operate from 74 to 62
  • Reduced the cost of offices and facilities management by 6%
  • Expanded our legal team to bring more work in-house, saving £1m.


  • Making the most of our assets

    In 2016/17 we:

    • Disposed of 41 properties that were uneconomical to repair, generating £12.65m
    • Saved £4.1m by only replacing building elements such as kitchens and bathrooms when they were needed (rather than a planned programme of work)
    • Maintained 100% of our stock at Decent Homes Standard.
  • Procurement

    In 2016/17 we:

    • Saved more than £5.4m by re-tendering contracts, including estates services, insurance, internal audit and furniture and white goods suppliers
    • Reduced the number of suppliers by 1,300, improving efficiency and allowing us to secure volume discounts, while maintaining quality and consistency of service
    • Sold access to our OJEU-compliant procurement frameworks to help 13 social housing providers build 1,400 new homes.
  • Stock rationalisation

    This, the second year of our three year stock rationalisation programme, saw us:

    • Reduce the number of local authority areas in which we operate from 74 to 62
    • Increase the average number of homes in each local authority area from 627 to 752

    Increase our stock by 205 homes and increase revenue by £1.35m.