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Bank holiday closure - Monday 29 May

Our Customer Services team will be signing off for the bank holiday weekend at 8pm on Friday 26 May , and will be back on Tuesday 30 May at 8am. Our normal out of hours emergency service will be available during this time on 0800 3 282 282.

Remember that you can raise all non-emergency enquiries via our online contact us forms.


Community centres review

Community centres review - consultation

Our consultation on the recommendations for the following community centres has now formally ended and we have now reviewed the comments, feedback and ideas received. Our overall recommendation is that we can no longer afford to manage our community centres; this recommendation will allow us to make savings that will be invested in building new homes to help address the housing crisis in London and the South-east.

In the UK we are building only half the homes we need and Hyde has a responsibility to increase the number of homes we are building in order to help address this crisis. This comes at a time when we are also operating in a more challenging environment as we are affected by the 4 year 1% rent reduction for social housing tenants introduced by the Government. Hyde, like housing associations across the country, has to make cost savings and has had to review all non-housing services, including Hyde Plus and all of the Community Centres, as the savings and efficiencies we need to make are greater than they might otherwise be.

As part of the consultation we made specific recommendations for the future of each centre and we would like to thank all those that participated in the review. Your opinion really does matter.   Where the consultation responses we received raised feedback, questions or suggestions that require follow up, we have taken this forward by working with local stakeholders to find the best solution for each centre. The links below provide more information on the future of your local community centre and summarise the consultation responses we received:

What happens next?

  • The centres will be open and available for use for the local community and user groups with current arrangements until April 2017 (in some of the centres, this may continue through to May). There will no disruption to the use of the Hub and Pavilion.
  • We will be meeting with local user-groups of each centre to provide an update and explore how we can work together so that they are able to continue to carry out their activities/services after April/May 2017 either in the centre or an alternative location.
  • We aim to provide updates on our website as our work progresses to find alternative management arrangements for each centre.

We have contacted the following people so that they are aware of the next steps in our process:

  • Local residents
  • Local Tenants and Residents Association(s) closest to each community centre
  • The local MPs for each borough
  • The local councillors for each ward
  • The groups and organisations who regularly use/hire the community centres

How to contact us

If you have any questions about this process then the quickest way to get in touch is to send an email to

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