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Central Home Ownership Panel (CHOP)

Central Home Ownership Panel (CHOP) is our most senior level homeowners’ committee. The group consists of leaseholders and shared owners from across the Hyde Group.

The group work closely with the Home Ownership Team. They scrutinise and are consulted on different aspects of services that affect home owners of any tenure, including service charges.

The panel is a formal subcommittee of Hyde Residents Voice (HRV) and can refer disputes or escalate non-performance to HRV for consideration.

CHOP are currently recruiting and would welcome expressions of interest from potential new members. If you might be interested in joining, send an email to residentengagement@hyde-housing.co.uk for more information.

Minutes of the CHOP's last few meetings can be found at the bottom of this page.

CHOP meeting - October 2018

Main discussion points:

Service Charges - The group discussed issues around the delivery of the service charge actuals. They challenged that where mistakes have been identified following queries from individual residents, Hyde should be more proactive and make sure all residents receive a refund instead of waiting for each individual to contact them.

They also expressed some frustration with services that are being included in service charges which obviously shouldn’t be, including those which have been flagged and refunded previously.

Future of CHOP – the group discussed how they can function more effectively and put forward ideas for how they could engage with more home owners across Hyde’s geography.

Minutes