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Senior Advisor - Tenancy Sustainment

This is an exciting opportunity for a Senior Advisor who will supervise and manage the performance of Successful Tenancy Advisors (tenancy sustainment). 

  • Location: Lewisham
  • Salary: £38,300 per annum
  • Contract type: Full time, permanent 
  • Job reference: REC01634

Duties of a Senior Advisor - Tenancy Sustainment: 

  • Be Hyde’s subject lead for tenancy sustainment advice and advocacy.
  • Manage a portfolio of high business impact cases, retaining the oversight of complex cases requiring the input of several disciplines concurrently.
  • Line manage and supervise Successful Tenancy Advisors to deliver an outstanding service to existing residents and prospective residents, ensuring that advisors are delivering a tailored services to at risk residents.
  • Performance manage advisors; focusing on customer and business value in all activities and engage staff in continuous improvement through problem solving activities on lean principles.
  • Demonstrate experience of effectively managing and delivering coordination of advice and advocacy services to vulnerable people through a high performing front team.

We offer a great flexible benefits package, the ability to engage in flexible working and a 35 hour working week.

Apply online now

Note: current employees should apply via the internal system iTrent

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