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Scheme Officer (London)

We have an exciting opportunity for a Scheme Officer who will be responsible for delivering an effective facilities management service across the sheltered housing scheme ensuring that a proactive customer-focused service is provided to residents and prospective residents.

  • Location: London
  • Salary: £20,185 - £23,000 per annum + essential car allowance
  • Contract type: Permanent, full time
  • Job reference: REC01608

You will be responsible for delivering an excellent scheme-based service, taking the lead on responding to resident queries and assisting your line manager to manage any reported cases of ASB, damage to property, breach of lease/tenancy.

Duties of a Scheme Officer:

  • Ensure that the scheme is maintained to an excellent standard, in order to enhance resident satisfaction:
    • Gardens, courtyard areas and planted areas are well maintained
    • Ensure all service contracts operate effectively, monitoring on a regular basis
    • Report all communal repairs, maintain a supply of light bulbs for communal areas
    • Hold communal keys for contractors access as and when required
  • Facilitate social events and be proactive in resident and community engagement.

We offer a great flexible benefits package, essential car allowance, the ability to engage in flexible working and a 35 hour working week.

Apply online now

Note: current employees should apply via the internal system iTrent

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