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Regional Contracts Manager

We are seeking a Regional Contracts Manager to oversee the delivery of our London and Peterborough responsive repairs and voids services.

  • Location: Lewisham
  • Salary: £49,200 - £61,020 p.a. 
  • Contract type: Full time, permanent
  • Job reference: REC01605

Key Accountabilities:

  • Develop, monitor and review regional technical surveying functions, responsive repairs and voids contracts in conjunction with the Responsive Repairs Operations Manager to deliver excellent levels of customer satisfaction.
  • Proactively monitor and review service delivery and performance against validated data to ensure service meets required levels, taking appropriate action in line with contractual obligations.
  • Monitor day-to-day business via direct reports to ensure performance levels remain in upper quartile, taking action to address concerns or under performance.
  • Drive and implement effective systems and processes to ensure robust information is maintained, up to date and available to support the management of maintenance and improvement programmes.
  • Monitor the development and performance of contractors, including tier 2 contractors in delivery of first rate services.
  • Lead on ensuring that all People and Property Health and Safety requirements are adhered to in line with Hyde’s requirements and current legislation.

We offer a great flexible benefits package, the opportunity for flexible working and a 35 hour working week.

Apply online now

Note: current employees should apply via the internal system iTrent

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