Due to an internal promotion Hyde are seeking a Lettings Advisor for the East Sussex and Surrey area.
This role involves driving so a full clean licence is required, a car is provided.
- Location: East Sussex and Surrey
- Salary: £23,885-£30,374 per annum
- Contract type: Permanent
- Job reference: REC01619
About the job:
- Deliver an excellent customer experience, based on what customers expect or want to see, which is focused on selling the Empty Homes and Lettings brand, the value of becoming a Hyde customer and the services on offer.
Deliver an outstanding lettings service to existing and prospective customers of the Hyde Group, managing the lettings process from the exit of customers to those entering our new homes, ensuring it is completed within agreed times frames and achieves maximum overall customer satisfaction
Ensure that the letting of the empty home is planned with a focus on first impressions and an understanding of the customer; use strong communication and negotiation skills.to create the right environment for the customer to say 'yes'.
- Liaise closely with Empty Homes and Lettings Officers and Surveyors to co-ordinate viewings and sign ups of new homes including the customer sign up requirements.
- Ensure that the appearance and integrity of the Empty Homes and Lettings Brand is the best it can possibly be for existing and new customers. Adopt an approach that ensures there is a focus on the emotion customers are buying into when moving into a new home or leaving their existing one. Work productively with the Empty Homes and Lettings Officers to manage customers moving out of their homes, whilst supporting customers to move out taking into account the emotions involved in this process.
Apply online now