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Income Officer - Lewisham

We are looking to recruit an Income Officer to manage the prevention and recovery of rent arrears and other debts for all tenure types in an efficient manner.

  • Location: Lewisham 
  • Salary: £25,500-£30,840 per annum + essential car allowance
  • Contract type: Full time, permanent
  • Job reference: REC01650

Duties of an Income Officer:

  • Take the lead on responding to all resident correspondence in regard to the management of their account, ensuring issues are resolved in a manner that will improve overall customer satisfaction.
  • Ensure residents receive appropriate advice and guidance regarding benefits and welfare entitlements in order to maximise the resident's potential income.
  • Offer money management advice in order to assist the resident in periodisation of rent and service charge payments and reduction of arrears.
  • Prepare professional eviction reports for approval. Attend and carry out an eviction.
  • Handle and protect confidential and sensitive data with integrity and comply with data protection act at all times.

We offer a great flexible benefits package, essential car allowance, the opportunity for flexible working and a 35 hour working week.

Apply online now

Note: current employees should apply via the internal system iTrent

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