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Bank holiday closure - Monday 29 May

Our Customer Services team will be signing off for the bank holiday weekend at 8pm on Friday 26 May , and will be back on Tuesday 30 May at 8am. Our normal out of hours emergency service will be available during this time on 0800 3 282 282.

Remember that you can raise all non-emergency enquiries via our online contact us forms.

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Free online help with jobs and benefits

BetterOff Hyde is an online service which allows you to check your entitlement to benefits and fill out benefits and appeals forms on-line, saving them when you need to. There’s a job search tool and a journal that helps you to prove you’re looking for jobs to the job centre.

To carry out a benefit assessment go to BetterOff Hyde and choose the ‘Your money’ panel from the home page.

The site is very intuitive so you should be able to use it straight away. If you get stuck or if you want to learn how to use it before you start, take a look at these videos which use screen capture to show exactly how to use the site.

Logging in

Benefit entitlement

Benefit applications

Jobs and training

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